We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxurious Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grosvenor House Dubai
Ranked #6 of 545 Hotels in Dubai
Certificate of Excellence
Epsom, United Kingdom
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Luxurious Hotel”
Reviewed May 3, 2012

My brother and I stayed for a long weekend in March at the Grosvenor House in Dubai, we arrived early in the morning around 10am so very early and well before the check-in time. The staff were delightful and friendly - we booked directly with the hotel via our Starwood Pref. Scheme we have gold membership so we are upgraded to the best room in our category however we chose to pay an extra fee and upgrade to one of the suites we were shown a suite in tower 1 however my brother did not like the fact that it was a smoking room so they kindly took us back to reception where we were shown a suite in tower 2 this was a lovely bright and airy room and wowed us both. The room had all the facilities and mod cons you would expect however 1 niggly issue and this is just me is that the iPod connection runs through the television in the bedroom so if you have a suite with a living space you can't listen to music in the living room without having the TV on loud and the bedroom doors open. On our second day we returned to our room however it was locked and our room keys did not work we went to reception and spoke to the manageress she informed us that the room would need to undertake essential maintenance work and that we needed to move rooms this was slightly annoying however we were given an absolutely stunning suite better then the last as an apology for making us move. The second room was even better then the first and felt like a home. All the staff cannot do enough for the guests, from the Butler service with complimentary shoe shine to the amazing concierge team. The in room facilities and bathroom toiletries were absolutely superb. Will return whenever we go to Dubai.

Room Tip: Try and get a room in tower 2 its the newer of the 2 so the rooms are incredible.
See more room tips
  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MoSaloojee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 7, 2012
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with us at the Grosvenor House Dubai.

We are delighted to hear that you had enjoyed your stay with us, albeit a slight inconvenience with your suite and once again please accept our sincere apologies. On a more positive note we are glad to hear that you found the second suite to be more comfortable and made especially made you feel at home.

We appreciate all your kind comments with regards to the service and facilities at the hotel and we look forward to welcoming you back in the near future.

Kind Regards
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,545 reviews from our community

Traveler rating
    3,909
    490
    99
    27
    20
See reviews for
885
2,011
214
669
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,051)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 2, 2012

Just back from a long girly weekend at the Grosvenor. I usually stay at the Royal Mirage (which I love) and thought the Grosvenor couldn't possibly be as nice! It was - in different ways. Its more contemporary and bigger, but equally nice. The service was excellent, the staff really helpful and friendly, the best breakfast I have ever had (being able to eat cheesecake and hallumi for breakfast has to be heaven!!), extremely comfy beds, great toiletries (Bulgari) and a well equipped gym. Also for a girly weekend - great (reasonably priced) hair salon and nail bar. And, its really nice to be able to walk to the marina and to the subway station. Overall, we had a great time and I would thoroughly recommend the hotel.

Room Tip: Great views from the higher floors!
See more room tips
  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 7, 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted that on this occasion, you had chosen to spend your long girly weekend with us and had a wonderful experience at the Grosvenor House.

It is a pleasure to note that you found the service of our Ambassadors to be excellent and that you had also enjoyed the products and facilities we have on offer at the hotel.

Thank you once again for sharing your experiences on Trip Advisor and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PRATO
Level Contributor
649 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 697 helpful votes
Reviewed May 2, 2012

Food, service, rooms and amenities, furnishings and especially the staff are incredible !
I and my wife have spent one of best staying of all our life in twenty years of travel. We have booked a premier room by Grosvenor website and at our arrive, because we were celebrating our anniversary, we have got an upgrade to a wonderful Deluxe Suite in the new Tower 2. 68m2 of luxury and elegance. The most comfortable bed of ever and we have visited many other 5 stars Hotel, but nothing to compare it. You would not never get up...but at the same time, you have to do it , because we must enjoy the incredible service of this amazing Hotel! With Deluxe Suite we have many great amenities: private transfer from and to airport with the BMW 740 of the Hotel, access to Level 5, where you can enjoy very delicious breakfast, light lunch and pre-dinner. Incredible variety of choice, excellent food, wines and cooking. The service of the staff is terrific. Room conference with two PC 24 hours. Very good the free shuttle servce to the Royal Meridien beach, where you are guest in a very beautiful beach in Marina Dubai with all comforts at your disposal. Stay in Grosvenor is like a wonderful dream, you have to try it at least one time in your life ! Unforgettable experience.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DAVID1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 7, 2012
Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us.

Being a seasoned traveler, we are extremely delighted to know that you found your stay at the Grosvenor House to be one of the best.

We are also glad that you had enjoyed the benefits that come as part of the Premier room package and it was our pleasure on this occasion to upgrade you to a suite.

All your kind comments with regards to the service and facilities at the hotel are greatly appreciated.

Thank you once again for recommending Grosvenor House on Trip Advisor and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 2, 2012

Everything positive reviers have said about the hotel they told the truth it was truly awesome and even down to the chocolate chip scottish shortbread in our apartment . The attention to detail was truly remarkable and we were made to feel so so welcome . We will be back . Oh although Budda Bar was fantastic we thought Sadarta in Tower 2 was even better. The fact you can use the sister hotel Meridain at the beach was perfect.

Room Tip: Tower 1 39 th floor gave us stunning views of the Creek and a bit of the beach .
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oneshouldknow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 7, 2012
Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us.

We are extremely delighted to note that you had an amazing time during your stay with us and had enjoyed the service and facilities throughout the property.

We are also glad to know that you were able to experience Buddha Bar and Siddhartha and found then both to be fantastic.

Your kind comments with regards to the quality and warmth of service provided to you by our Ambassadors are greatly appreciated and your comment will be shared with the team accordingly.

It is always a pleasure to have you as our guests and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 29, 2012

We stayed in Tower 2 over Easter for seven nights and booked a premier room. This room gives access to level 5 which includes breakfast. Not many guests realise that they are entitled to breakfast in the lobby at Rhodes in Residence. We had breakfast there on our first morning and tried the mushroom and goats cheese which was stunning so we decided to eat there every morning and work our way through the menu. The service from Joseph and his team set a very high standard that was common throughout the hotel.

We have often stayed at the Jumeriah Emirates Towers and gone to the beach daily at other Jumeriah hotels with a free day pass. The GHD partners with the Meridien beach and we found GHD to have a higher level of service and better outlets than the Emirates Towers but the beach paring does not live up to the Jumeriah Beach Hotel. It would seem that the Meridien beach bars staff levels are not as high as they should be, very slow service, 12 minutes to be served 1 beer. We did not like the sunbeds being so far from the sea.

The only time we have ever experienced service levels this high is on a Seabourn Cruise. Each and every member of staff you meet seem to be empowered to extend personalised service beyond your expectations. On one occasion we asked directions to the Buddha Bar in Tower One and we were escorted on foot from Tower Two across the road to the Bar entrance.

The hamman pools were fantastic at the spa and the hotel gym was one of the best we had ever been in. The housekeeping had some innovative touches i.e fruit of the day, a large chocolate egg on Easter Sunday and complimentary champagne on our first day.

We read an earlier review from a lady who thought she received an egg because she had children but obviously everyone received one!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kimbaysun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 4, 2012
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with us at the Grosvenor House Dubai.

We are delighted to know that having chosen to celebrate your Easter holiday with us, you were truly pleased with our Ambassadors high level of service standards.

We were also pleased to read that you enjoyed your breakfast experience in Rhodes in Residence and had the opportunity to try out the selection of food available in our menu.

Your comments with regards to the service around the pool and beach area at Le Royal Meridien is also noted and shared with the team for immediate necessary action, however our apologies for any inconvenience experienced.

Thank you once again for posting your review and we look forward to welcoming you back in the not too distant future.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 27, 2012

Once again another fabulous stay, this time in the New Tower 2. Fab rooms, lovely decor, brilliant ambience. Experience made first class by the staff. Will be returning again shortly!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dubaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, May 8, 2012
Dear Guest,

We are truly delighted to hear that you had once again enjoyed your stay with us and found the service of our ambassador to be first class.

It is always a pleasure to have you as our guests and we look forward to welcoming you back.

Thank you once again for posting your review and recommending us on Trip Advisor.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 26, 2012

Thank you to all the wonderful staff for yet another great vacation and a special thanks to Carlton (a manager in Tower 2.) We have stayed at the property at least a dozen times and now visit 3 times a year for a week at a time. My husband must come for business and now we bring our six year old daughter who also loves it. The experience starts with a very pleasant BMW 7 series transfer. Check in is always smooth and we stay in an apartment which is necessary with a 9 hour time change for a week. The beds could not be more comfortable and the apartments are nicely maintained and decorated with all amenities one could think of including washer and dryer (Tower 2) and welcome fruit and wine. It is our favorite set up anywhere in the world and we travel about 25% of the time and always book suites for family travel.
The new restaurants in Tower 2 are especially good--both Toro Toro and Sidharta. We have eaten and enjoyed all the restaurants and no longer leave the property for dinner. The people watching is great and all the venues are lively with high quality cuisine, good service and atmosphere.
The buffet breakfast caters to every taste. Room service is timely, accurate and always beautifully presented. There is a complimentary business center.
Club 5 is really fun for evening drinks and appetizers.
This property really is one of the Best in the World. We would not travel from the US to Dubai 3 times a year and my daughter and I literally not leave the property if it were not!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, April 28, 2012
Dear Guest,

Thank you for posting your review on Trip Advisor.

Having stayed with us on many occasions, we are truly delighted to hear that Grosvenor House remains your preferred choice of hotel in Dubai. It is also a pleasure to know that you were pleased with the facilities we have on offer at the hotel as well as with the service of our Ambassadors with a special mentioned to Carlton. Please be assured that this will be shared with him and the team accordingly.

We are also happy to read that you were able to visit a number of our restaurants throughout your stay with us and that you particularly enjoyed Toro-Toro and Siddhartha.

Your kind comments are very much appreciated and we look forward to welcoming you and your family back again soon.

Kind regards,
Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
Raffles Dubai
#2 of 545 in Dubai
3,301 reviews
The Marina
Address Dubai Marina
Address Dubai Marina
#5 of 545 in Dubai
2,475 reviews
Atlantis, The Palm
#98 of 545 in Dubai
16,405 reviews
Show Prices
Show Prices
Show Prices
The Oberoi, Dubai
#7 of 545 in Dubai
1,794 reviews
Show Prices
Show Prices
Show Prices

Been to Grosvenor House Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grosvenor House Dubai

Property: Grosvenor House Dubai
Address: Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Dubai
#2 Romantic Hotel in Dubai
#4 Business Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grosvenor House Dubai 5*
Number of rooms: 744
Official Description (provided by the hotel):
Grosvenor House and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Priceline, Hotels.com, Ctrip TA, Booking.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Grosvenor House Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grosvenor House Dubai Hotel Dubai
Le Meridien Dubai
Grosvenor House Hotel Dubai
Grosvenor Hotel Dubai
Dubai Le Meridien
Grosvenor Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing