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“fabulous times”

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Jumeirah Dar Al Masyaf at Madinat Jumeirah
Ranked #6 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed January 11, 2014

My family and friends have been staying at the Dar Al Masyaf since it opened in 2004, over the years we have celebrated 21st, 40th 50th birthdays and numerous wedding anniversaries, plus just family and friends meeting up from all 4 corners of our little planet.
each visit the staff help us create marvellous memories that will be with us forever.
I have No hesitation in recommending the DAM, you will not be disappointed with any aspect of your stay, rooms, food, surroundings and especially the staff whom are the best.

Room Tip: All villas are great, I've stay on the beach and waterways both are great, but my personal favou...
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  • Stayed: August 2013, traveled with friends
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3  Thank Gail129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 17, 2014

Dear Guest,

Thank you very much for this wonderful and valuable feedback! It is a large responsibility that we are more than happy to take on, understanding what a large part of your lives Dar Al Masyaf has become over many special occasions. We certainly look forward to the next!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,108 - 2,114 of 4,049 reviews

Reviewed January 11, 2014

Our first trip to Dubai for new year 2014. Stayed in a villa in al madinat. Outstanding service, facilities, food and facilities. The staff were extremely friendly and the butler service very efficient and accommodating to all our needs.

Food and wine a little expensive, but overall it was the best vacation we ever had. Will defy alegy be back for new year 2015.

Stayed: January 2014, traveled with family
3  Thank Liam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 17, 2014

Dear Guest,

Thank you for this positive feedback from your most recent stay with us in Dar Al Maysaf! Thank you for choosing the villas to celebrate the new year. We look forward to your return in 2015!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014 via mobile

The Dar Al Masyaf at Madinat Jumeirah is the best hotel in the world.
The staff are extremely thoughtful, helpful and quick at answering our requests, the villas/rooms are clean and guest relations management competent.

The breakfast buffet has a huge variety of cosmopolitam food. It offers everything for everyone's taste: chaqu'un à son goût!

We especially enjoyed the variety of restaurants: Persian, Thai, Indian, Spanish, Japanese, Libanese, Italian... and the rides in the abras.

The gym facilities and the group class programs are amazing - ask for a timetable! They offer yoga, pilates, zumba, martial arts cardio classes etc. The facilities are clean, modern and hosted by great (fitness) instructors. Towels and water bottles are free accessible at any time.
And the golf courts in close surrounding are a must for golfers, especially at nights when the lights of the skylines are on and the temperature is nice.

What I like the most about the Dar Al Masyaf at Madinat Jumeirah is not only the friendly staff, high quality of service, food and facility but also te atmosphere of '1001 Nights' and the beautiful architecture with the spectacular touch of oriental and modern style. Worth the money in every single way!

Stayed: February 2013, traveled as a couple
5  Thank Benji_Suiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 11, 2014

Dear Guest,

Thank you for providing this positive feedback from your most recent stay in Al Qasr! It was a pleasure to read about the resort and colleagues exceeding your expectations during your stay. We look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

After our first very critical review comment which we wrote during our stay at the Dar al Masyaf, it is our wish to revise our impression after our return back home and to tell the readers about the highly professional attitude of the senior management staff at the DAM during our stay. Martha, Ankit and Lokesh have shown an outstanding behaviour of guest relation management in order to turn our fist negative experience into finally a very positive one. They sorted out a maximum of the mentioned critic points and made everything happen that we feel again like in the good olt times.
We first thought not to come back to the DAM, but finally the resort can still count on us to return for our next vacation and remain loyal returning guest.
Also a very special thanks to the great team of the Khaimat al Bahar. Derren and his team are outstanding and the top of the top regarding friendliness and hospitality. Specially we would like to mention the very friendly "juice" bartender who made us every morning fresh vitamin drinks and Marie who gave us such a warm welcome every morning we entered the restaurant, Also Jafleen gave us a great service. If you are looking for personal and individual service with great smiles, go to "al Bahar" instead of the "Arboretum" at Al Qasr. You will not be dissapointed!
We would also like to mention our experience at the new "la Tortuga" Mexican Restaurant. It has a great Chef de Cuisine, Victor, who personally takes care of the guest satisfaction and creates great food experience. The service team still needs some training as there is room for improvement.
A big thanks also to Miss Aisha from Marroco, the best Abra captain at the Madinat Jumeirah. It was very pleasant to see her again and to enjoy her warm personality and friendly smile.
The last comment is about the spa. My husband had a real bad backache and booked a deep tissue massage. The therapist was great and could help him to relieve from his pain with just one single session. Great job!
Looking forward guys to see you soon again this year!

  • Stayed: December 2013, traveled with family
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3  Thank Sabine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 9, 2014

Dear Guest,

Thank you for taking the time to provide this feedback about your most recent experience with us in Dar Al Masyaf. We appreciate that you accepted our apologies and efforts to turn your first impression around. Your comments about our specific colleagues have been noted, and them recognized for their contributions to your stay. We look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

A little biassed as we've lost count of how many stays we've had at this hotel but yet again a fabulous stay and most importantly was great to see so many of the staff that have now become friends.

Prakash greeting you as you arrive by car, Raj opening the doors in the down lobby to the buggy/boat stations, Ashraf at the front, Bashir on the buggies - the list can go on and on and all of these guys are the reason we keep returning.

The main mention though must go to George Huang (Assistant Front Office Manager - although no idea why he is 'assistant'! - senior management material if ever I saw (even at his young age!). One of the most professional, likeable and 'can do' attitude driven guys I have met in the hotel industry.

The resort itself is simply superb (although we are now noticing some changes that seem to have occurred since top level management has changed) and we hope the changes don't impact on the guest experience for the worse (as we mentioned when ordering lunches by the pool - in comparison to previous stays!)

The hotel is also super busy (although this should ease with the introduction of a 4th hotel within the Madinat complex being built) and due to the sheer size it never quite feels overfull (unlike the Atlantis which many refer to us Dubai Zoo!)

If you haven't tried Madinat - give it a go (most who stay here prefer it us an overall experience to even the Burj (not allowing for the rooms of course!)

Room Tip: Villas 1 - 4 to be nearest to the beach/kids club/breakfast etc
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  • Stayed: December 2013, traveled with family
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4  Thank AbdulR M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 9, 2014

Dear Guest,

Thank you for taking the time to provide this feedback from your most recent stay in Dar Al Masyaf! Your kind comments about George, Raj, Ashraf and Bashir have been noted and all gentlemen have been recognized for their contributions to your stay. We look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

I first visited the Dar Al Masyaf Hotel at Madinat Jumeirah in December 2010 for a long weekend with my wife. While enjoying the complimentary pre-dinner drinks served by the Butler in the communal court yard areas of the Dar Al Masyaf Villa, we got talking to a very well-travelled fellow guest who boldly informed us ‘forget about Sandy Lane, this is the best hotel in the World!’. Having visited Madinat Jumeirah several times since (staying at Mina Salam and Al Qasr), we completely agree!

Our most recent trip was staying at Dar Al Masyaf for 6 nights, with our two teenage sons, to celebrate Christmas and our elder son’s 18th birthday – we were not disappointed!

The Madinat Jumeirah is an amazing resort that has absolutely everything a family (or couple) could want from a holiday, including wonderful restaurants (there are around 40 to choose from), fantastic leisure facilities (as good, if not better than our local David Lloyd Club), great beach, pools and beautiful gardens (plus loads more I’ve overlooked in this review). Everything comes with the first class service (with a smile) that only Jumeirah truly provides. The politeness, friendliness, helpfulness and overall charming nature of the Madinat staff is incredible.

While Mina Salam and Al Qasr are both wonderful hotels in their own rights and are at the heart of Madinat Jumeirah, our favorite (just) is Dar Al Masyaf. With villas (I think around 30 in total, each with 10 or 11 rooms) spread out over the resort, they are just beautiful, peaceful places (or should I say palaces) to spend your holiday. They all have great views (either ocean, internal waterways, or gardens), most have a private pool (shared with another Villa or two) and the rooms are spacious and delightfully furnished with everything you would expect or need from a 5 star hotel room.

What makes Dar Al Masyaf just that extra bit special is the 24 hour butler service, always on hand to attend your every need. You check in/out with them, they can arrange transport by buggy or abra within the resort (we generally declined this as we preferred to walk through the beautiful grounds), they made dinner reservations for us, booked tennis courts for us and were especially kind helping my wife embarrass my son on his 18th birthday. Basically nothing is too much trouble for them. A special mention to our evening butler Tim who was always ready with exactly the right (complimentary) evening drinks!

Our only regret is that we did not stay longer to take in what looked like being a fantastic New Year’s Eve party. This is the best hotel in the world and we will definitely be coming back!

Room Tip: In an indulgent moment, we decided next time we would try and stay in Villa's 9,10 or 11 due to...
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  • Stayed: December 2013, traveled with family
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6  Thank Dewi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 9, 2014

Dear Guest,

Thank you for taking the time to write such a valuable and positive review of your most recent experience with us in Dar Al Masyaf! It was a pleasure to read how every time you return, your experience is more special than the last. We certainly look forward to hosting you in the Gulf Arabian villas soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

We went for the sixth time to Dubai for new year and always in Madinat Jumeirah. It was again excellent. Every year they improve the service and the quality. The location is perfect. It's simply the best resort in Dubai. We go back next year.

Room Tip: The best rooms are in the villa 1 till 15. We prefer the first floor.
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  • Stayed: December 2013, traveled with family
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3  Thank yvesputtemans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded January 9, 2014

Dear Guest,

Thank you for taking the time to provide this positive and valuable feedback! It was a pleasure hosting you recently in Dar Al Masyaf, and a pleasure to read how the colleagues and resort exceeded your expectations as well. Looking forward to seeing you again soon in the villas.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Dar Al Masyaf at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dubai
#2 Top resorts Hotel in Dubai
#3 On the Beach Hotel in Dubai
#3 Romantic Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
#7 Business Hotel in Dubai
Price Range: $385 - $1,461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Dar Al Masyaf at Madinat Jumeirah 5*
Number of rooms: 283
Official Description (provided by the hotel):
Set amongst tranquil gardens, waterways, exclusive pools and Madinat Jumeirah's private beach, the intimate and exquisite summerhouses of Jumeirah Dar Al Masyaf offer newly refurbished elegant and spacious guestrooms and courtyards, personalised and generous butler service and an understated Arabian luxury experience. These summerhouses offer an exquisitely designed hideaway - the premium accommodation at the Arabian Resort of Dubai. Every summerhouse has a typical Arabian Majlis or living room where sundowners are served to guests daily before they depart by traditional abra boats, on foot or by golf buggies to one of the resort's 40 restaurants. Jumeirah Dar Al Masyaf has been completely redecorated in summer 2015 and features Arabian, Gulf and Ocean villas. Dubai's longest private beach is only steps away, as well as the many facilities within Madinat Jumeirah Resort. Souk Madinat Jumeirah features more than 80 shops, bars and restaurants. Access to Talise Spa and Talise Fitness, tennis and squash courts as well as unlimited access to Wild Wadi Waterpark are all available to guests. ... more   less 
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Also Known As:
Dar Al Masyaf At Madinat Jumeirah Hotel Dubai

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