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“Puts all other hotels to shame!”

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Jumeirah Dar Al Masyaf at Madinat Jumeirah
Ranked #7 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed April 28, 2013 via mobile

Dar Al Masyaf is the ultimate hotel in the world - we've stayed three times in the past three years and we love it. Once you have stayed here all other hotels will feel second rate!!
The villas are beautiful and your every need is catered for by a private butler. They have a staff policy that their first answer to any request will never be no and it never is!! The pools and beach are lovely and my 3 year old daughter loved the kids club area. The restaurants are great and there's a huge variety to choose from. What really distinguishes this hotel from the rest is the amazing resort and the first rate customer service - in my opinion Jumeirah Hotels in general have all got the best customer service (and Dar Al Masyaf has the best rooms too). I cannot rate this hotel highly enough stay here and you are guaranteed a VIP experience.

  • Stayed: April 2013
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3  Thank Aquarius76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded May 1, 2013

Dear Guest,

Thank you for your loyalty to Jumeirah Hotels & Resorts and for continuing to chose to stay with us when you visit Dubai. I am delighted to learn how much you enjoyed your most recent holiday and I appreciate you taking the time to share your feedback and recommend our Resort.

We certainly look forward to welcoming you back on your return to Dubai.

Yours sincerely,

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,557 - 2,563 of 4,105 reviews

Reviewed April 27, 2013

I've lived in Dubai for almost 8 years and frequented the Madinate, Al Qasr and Mina A'SAlam more times than I care to remember, but had not come across Dar Al Masyaf until very recently. I booked a one night stay with Sirius rewards points and my husband and I had the most amazing night away, even though it rained the whole time!
Journey to the villas is by boat, and this makes the arrival extra special. Each villa, of about 9 or 10rooms, have their own receptionist and butler who are on hand to help with every thing. The rooms themselves are really big for central Dubai standards and a huge bathroom.
Each cluster of 3 villas have their own pool. Absolutely fine as we sat under the umbrella and the only ones out in the rain. If there happened to have noisy children wouldn't be anywhere to escape to... Although you can use both the Al Qasr and Mina A'Salam pools and beaches.
Each room had a decent size balcony, and we had lunch both days on there and breakfast. We were overlooking the gardens, close to Al Sufour road, which was a little noisy when on the balcony. I think this was because we were rewards rather than full paying guest, which is fair enough. I'd have been a little disappointed if we'd paid full price for this room and would have requested to be moved to a canal view.
For two hours in the evening there was an open bar in the reception/majlis area of the villa and was lovely to sit in the central open courtyard with a glass of champagne.
The staff were unbelievable. All smiles and super keen to help. They arranged an early check-in (about noon) and a slightly later check out (1pm) with no issues. The phone in our room wasn't working and that was fixed within 30minutes. We ordered 3 lots of room service and each time came promptly and well presented. can't fault the staff in the slightest.
For a resort hotel, this may well make an appearance in my top 3 in Dubai!

Room Tip: I'd suggest you request a first floor room overlooking the canal. Villas 19-21 seemed to have th...
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  • Stayed: April 2013, traveled as a couple
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2  Thank bigkisses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded May 1, 2013

Dear Guest

Thank you very much for sharing your experience with us in Dar Al Masyaf with your husband. I am delighted that we were able to accommodate you and exceed your expectation on our colleague’s services, room amenities and our pool facilities whether in the villa or around the resort.

On behalf of the entire Dar Al Masyaf team, we look forward to welcoming you once again to our resort in the near future.

Yours sincerely

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

Having extensively travelled I am always astounded when I visit the Madinat! Simply outstanding on every level.

The waterways are simply brilliant. I love the 'sun-down' drinks with other people in the same villa block to you.

My butler was a perfect assistant to our stay.

  • Stayed: February 2013, traveled with friends
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2  Thank Keiran-James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded May 1, 2013

Dear Guest

Thank you for taking the time and sharing your holiday experience with us on Trip Advisor. On behalf of our entire Dar Al Masyaf team, we look forward to welcoming you once again to our Villas in the future.

Yours sincerely,

Azar Saliba
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

Spent 3 days here . Increadable building . Initial view was a little like Disneyland but it grew on me with time ( we had just been in the desert for 3 days so somewhat of a culture shock initially)
Had an ocean villa room with very comfortable bed and nicely laid out. Decent size room and very generous bathroom / dressing area.
What makes the place is the butler / concierge service. When ever we needed something they very quickly sorted it out, buggies, restaurant bookings spa bookings , information about what ever you needed. Even to the point of locating your other half ! ( He fell asleep after his spa treatment for 2 hours in the spa) . Another nice touch is the evening drinks between 6 - 8. It was lovely to have a pre dinner drink in relaxing informal location rather then going to the bar.
Trips on the waterways are great fun and relaxing but it doesn't take that long to walk anywhere if you want.
Good having wild wadi entrance.
Did not rate the souk madinat much
Beach villas do not have private pool ( although they looked small and claustrophobic to me).
Beach great and no problem getting sunbeds.
A lot of Russian guests.

Room Tip: Beach villa are all good, arabian gulf villas you may be lucky or unlucky
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  • Stayed: April 2013, traveled as a couple
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2  Thank woll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded May 1, 2013

Dear Guest

I am delighted to read your review of your stay with us in Dar Al Masyaf; thank you for commending our service standards and so many aspects of your holiday with us.

It gives me such pleasure when our colleagues delivers an exception service to our guest and created a memorable experience to our valued patrons.

We do hope to welcome you and your husband back to Dar Al Masyaf again in the near future.

Yours sincerely

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

Just back from a fantastic 8 night stay at the Dar Al Masyaf with my husband and 2 daughters, aged 6 and 7. This was our first time at the DAM and we thoroughly enjoyed our stay. We had initially booked into an Arabian summerhouse room but thought it a little small for 4 of us, so we upgraded to a suite. The suite was huge, with a massive bedroom, large living room, a fabulous bathroom and 3 balconies. Our butler Mona Lisa really made our stay special. She gave wonderful service and was so welcoming, polite, courteous,and very kind to our children. A highlight of the day was the sundowner drinks served in the courtyard every evening.
The hotel itself is spotless, staff helpful, pool and beach beautiful! All the food we had in the hotel was great. We also loved spending a few days at Wild Wadi water park. Great fun!
It is not a cheap place to stay, but worth saving for! We will certainly return.

Room Tip: Nice to have a room on an upper floor. Suite great for a family.
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  • Stayed: April 2013, traveled with family
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3  Thank Frazzledmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded May 1, 2013

Dear Guest

Thank you for sharing your glowing feedback with regards to your family’s recent holiday visit with us on Trip Advisor.

On behalf of the entire Dar Al Masyaf team, please accept our gratitude for detailing your Suite amenities, happy hour every evening on the Villa, and our colleagues overall courteousness.
We sincerely hope to see you again on your next visit to Dubai and our team would be more than delighted to welcome you back

Yours sincerely

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

Myself and my husband has just today arrived back from DAM after having yet another amazing time here

This time it was for our Honeymoon, we looked and looked at all over Maldives, Seychelles etc but nothing we dont think will live up to the expreince and the romance of DAM

This is our 9th stay here in 4 years and we have kjust booked our 10th visit for August this year we cant wait

A big thank you to our personal butlers here Raquel and Rhea in Villa 18 from start to finnish of our stay these 2 girls were amazing so professional and kind and always had the biggest smiles on their faces, not fogetting lunlun in villa 2 who has previously looked after us too

We highly rec DAM and Jumeriah to all

First class service nothing is to much trouble and everyone is so kind and helpful

Big thank you to the lifeguards at the private pools, gardening staff, cleaning staff everyone you always make our trips so special and we wil return time and time again xxxx

Room Tip: all rooms are amazing from Arabian Deluxe to ocean summerhouse grounds views everything amazing amaz...
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  • Stayed: April 2013, traveled as a couple
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2  Thank michelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded April 25, 2013

Dear Guest

Congratulations on your recent marriage and thank you very much for sharing your experience with us and writing a review on Trip Advisor.

My team and I are very delighted to learn that we were able to exceed your expectations on your recent honeymoon holidays and Raquel, Rhea, our lifeguards and maintenance colleagues had made a huge impact in making sure you are very well looked after.

Thank you once again and we look forward to welcoming you once again in Dar Al Masyaf on your 10th visit.

Yours sincerely

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

This place is just amazing , the hotel has pretty much everything you could dream of on a holiday! beautiful rooms, well kept grounds, excellent service, the people who work there , seem to remember your name every time, and there are thousands of people staying there over the year how they remember your name is amazing! anyway food, pool , beach , service was just lovely and i dream to go back there every year. The gondolas pick you up from your room area, and take you round the resort, you can walk though and quite tricky with a pram but most workers there are happy to help you .

Restaurants there are great and a selection for every person. they have a selection of restaurants which are in the madinat souk, and a few bars, all very lively and great. Trader viks in the souk is good for food and the fish restaurant on the pier is very romantic.

You can also take buggies around the resort and visit the other hotels, like the burj al arab and the jumeriah hotel . Probably the best hotel in dubai .

enjoy :)

Room Tip: the villas are beautiful and you get happy hour every night at 6pm!!
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  • Stayed: October 2012, traveled with family
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4  Thank melody864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this reviewResponded April 25, 2013

Dear Guest

Thank you very much for your kind review towards your recent stay with us with your family. I am delighted to read that you were overall impressed by our facilities, amenities, colleague’s courteousness, food and beverage offering and our Abra Services. Rest assured that your glowing feedback will be shared with the rest of my team.

We look forward to welcoming you once again to our resort in the future.

Yours sincerely,

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Dar Al Masyaf at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dubai
#3 Romantic Hotel in Dubai
#3 Top resorts Hotel in Dubai
#4 On the Beach Hotel in Dubai
#5 Spa Hotel in Dubai
#7 Luxury Hotel in Dubai
#7 Business Hotel in Dubai
Price Range: $356 - $1,454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Dar Al Masyaf at Madinat Jumeirah 5*
Number of rooms: 283
Official Description (provided by the hotel):
Set amongst tranquil gardens, waterways, exclusive pools and Madinat Jumeirah's private beach, the intimate and exquisite summerhouses of Jumeirah Dar Al Masyaf offer newly refurbished elegant and spacious guestrooms and courtyards, personalised and generous butler service and an understated Arabian luxury experience. These summerhouses offer an exquisitely designed hideaway - the premium accommodation at the Arabian Resort of Dubai. Every summerhouse has a typical Arabian Majlis or living room where sundowners are served to guests daily before they depart by traditional abra boats, on foot or by golf buggies to one of the resort's 40 restaurants. Jumeirah Dar Al Masyaf has been completely redecorated in summer 2015 and features Arabian, Gulf and Ocean villas. Dubai's longest private beach is only steps away, as well as the many facilities within Madinat Jumeirah Resort. Souk Madinat Jumeirah features more than 80 shops, bars and restaurants. Access to Talise Spa and Talise Fitness, tennis and squash courts as well as unlimited access to Wild Wadi Waterpark are all available to guests. ... more   less 
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Also Known As:
Dar Al Masyaf At Madinat Jumeirah Hotel Dubai

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