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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #11 of 545 Hotels in Dubai
Certificate of Excellence
Switzerland
Level Contributor
245 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
“Beware of over enthusiastic reviews”
Reviewed August 18, 2005

We stayed (2x adults & 1x 8 y.o.) from 14-17.8 in an Arabian Junior Suite special summer rate 615USD.
The hotel is massively overpriced (and this was low season) compared to service. We got first a suite looking at staff entrance and taxi lane at hotel main entrance. After complaints and one night there we got moved (but only very late on second day) to a nice suite which we thought fitted the description. In an earlier review somebody mentionned Peninsula as similar. Well we just arrived from a Grand Deluxe one Bedroom Suite in Peninsula Bangkok at USD 300 all inclusive. I disagree that Al Quasr matches the Peninsula. Both from room size, quality and service. Service at Al Quasr is good but 3 star compared to the Peninsula 5 star service please stop talking about 6 & 7 stars, the only thing which is 6 & 7 star in Dubai is the price of rooms). It is not enough to be nice and polite, you need to be pro active and anticipate clients request. Al Quasr staff don't really know how to do this.
Hotel: Beautiful Palace type hotel in Arabian style.
Hotel room: Arabian Junior Suite. Poorly isolated from corridor, you hear all the people passing in front of your door, no second door to isolate you from this noise. Very noisy Air Conditioning (in both suites we got) hard to believe for a 1 y.o. hotel. The Peninsula Air Con is almost totaly silent and was built in 1998! Size OK. But unnaceptable to have such suite with no good view. No flat panel TV, DVD available. Bathroom nice, no TV in bathroom as for Peninsula.
Room service: good
Service: Average. Polite, smiling but very often heavily repetitive (I got 3 calls and one letter to ask to confirm departure time and airport transfer which I had given already the day before).
Food: we had access to the Leisure lounge. Good food and average drinks (Pommery champagne was nice).
Pool: Cooled pool which is good. But Prison Guard type Lifeguards every 10 meters! In a pool which has 1.5m depth max. Please note that all guards in sports shoe (very easy to take off an quickly jump in the water!).
Sea: very hot but no jellyfish which is a plus compared to Thailand.
Restaurants: did no try as overpriced (especially after Thailand)
Water: this is ufortunately the really shocking thing at this hotel, despite the heat, no free ice water is available at the pool or at the beach. Both Peninsula and Hyatt we stayed at in Thailand offered this. I think this is a small profit policy.
Please do not hesitate to contact me for more information.

  • Stayed August 2005
    • Value
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    • Service
Helpful?
23 Thank AsiaLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wales
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 17, 2005

The best hotel we have ever stayed-service first class-Kids club excellent-breakfast has to be seen to be believed.Everything previous reviewers have said is True.Will be returning in February 06.

  • Stayed July 2005
    • Value
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Helpful?
10 Thank hotelsandholidays10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 7, 2005

This was the most amazing hotel i have ever stayed in!! The staff were suparb, the design of the hotel was out of this world!!! the food and drinks are resonble,(mid london prices) going all the way up 2 ur plush al la carte ones......the shopping on site is fab, if not a little over priced that the city shops. if your going to Dubai, stay at the Madinate complex you won't regret it!

  • Stayed May 2005
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Helpful?
8 Thank chesterguy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Property: Jumeirah Al Qasr at Madinat Jumeirah
Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Dubai
#8 Spa Hotel in Dubai
#10 Luxury Hotel in Dubai
#14 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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