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“Fantastic Arboretum Restaurant and Fantastic Chef Shardul Kulkarni”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #16 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed August 30, 2014

The best restaurant in town with the best Chef de Cuisine that I ever met. We have a Special Needs child and he took so well care of her. A real professional working with a very professional team. Thanks Chef. Thanks Arboretum. The most marvelous place to dine.
Giuseppe. Visited on Thursday 28th August 2014

Room Tip: Excellent - Choose a Sea View Room
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  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Giuseppe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,425 - 1,431 of 3,453 reviews

Reviewed August 30, 2014 via mobile

We stayed in an ocean view room for just over 2 weeks with premium leisure. Firstly the place is impeccably maintained, so clean, secondly the service is fantastic. The decor gives you a feel of ARABIA. The beds are so comfortable, all in all if you like 5 star the whole experience is the best possible you can have.

Stayed: August 2014
Thank PaulieJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded October 2, 2014

Dear Guest,

I would like to say thank you for the wonderful review about Al Qasr Hotel, which you have taken the time to share in Trip Advisor.

I am delighted to read that you have been overall impressed with our hospitality, the quality of our hotel facilities, especially Premium Leisure Club.

Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards of service which you have experienced during your stay with us.

We will definitely be looking forward to having another opportunity to welcome you back to Al Qasr Hotel.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2014

Living in Dubai we chose this hotel for a 2 night Honeymoon as we wanted somewhere special without the hassle of getting on a plane. Just a short 10 minute drive and we were rolling up the impressive driveway to the entrance. From start to finish had a superb time at the hotel not one thing I could find at fault. Comfortable well decorated rooms, spacious luxurious bathrooms with top quality toiletries, impeccable attention to detail from the cleaning staff, fantastic leisure facilities and great restaurants on your doorstep.

We were made to feel special and wouldn't hesitate to go back here nor recommend it to our friends and family.

Room Tip: The sea view rooms have superb views worth a little bit extra
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  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank mbthedude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded October 2, 2014

Dear Guest,

I would like to say thank you for the wonderful review about Al Qasr Hotel, which you have taken the time to share in Trip Advisor.

I am delighted to read that you have been overall impressed with our hospitality and the quality of our hotel facilities during your honeymoon with us.

Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards of service which you have experienced during your stay with us.

We will definitely be looking forward to having another opportunity to welcome you back to Al Qasr Hotel.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2014

An all-alround fantastic, unforgettable and perfect holiday resort. Simply the best in the matter of restaurant service, room service, comfort and staff-friendlyness you could ever experience.

Special thanks goes to waiters Pintu and Mahesh for the perfect service and nice talks. Also thanks to the receptionists of the Arboretum restaurants. Sadly we cannot remember their names. Special thanks also to Metilda for her adorable manner and the nice talks we had. It was a pleasure to meet you all and we promise to come back some time in the future.

The beach was very clean, the dinner was perfect, the variety of food was tredemnous. You always had the feeling that all employees perform their job with the utmost joy.

Room Tip: We've only been in the Arabian Deluxe rooms, located in the Hotel Al Qasr itself. The rooms were...
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  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Matthias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded August 30, 2014

Dear Guest,

I would like to say thank you for the wonderful review that you have shared in TripAdvisor about your recent holiday in Al Qasr Hotel.

Your kind acknowledgement of the outstanding hospitality service provided by our colleagues is highly appreciated. I have taken the liberty to cascade your positive feedback to our entire team, especially, Pintu, Mahesh, Metilda and our colleagues in Arboretum, to keep each and everyone of them inspired and motivated to provide to our other guests the same excellent service that you received during your stay.

I will be looking forward to seeing you once again for another magnificent vacation in Al Qasr Hotel.

Sincerely yours,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2014

I've worked in the hotel and hospitality industry most of my career. This hotel is world class and the best I have ever stayed in. I have not raved about a property as much as I have about Al Qasar. The staff make this venue coupled with the world class facilities. The free iced bottled water any icy poles beachside topped off our stay. We visited for our honeymoon and ended up extending our stay by a night because we were having such a great time.

Room Tip: Any room is a good room. We booked the Arabian view which was stunning for a lead in room.
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  • Stayed: August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TemoraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded August 30, 2014

Dear Guest,

I would like to say thank you for the glowing review that you have shared in TripAdvisor about your stay in Al Qasr Hotel.

Your wonderful description of the hospitality service that we provide in the resort is amazingly accurate, and it is good to know that our guests are more than satisfied with what we have to offer. The kind words you have for our colleagues are highly appreciated and have been communicated to the entire team to keep them inspired in providing to our valued guests the same outstanding hospitality service that you have experience during your stay.

We will be looking forward to seeing you once again in Al Qasr in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2014

We have recently returned from a stay at Al Qasr, from the moment we arrived to the moment we left we had an amazing time. We have stayed in Dubai lots of times and this hotel is simply the best. The hotel room we stayed in was the cheapest one but was a great size for 2 adults and my 10 yr old son. The hotel is conveniently located next door to the Souk so if you don't have the package that includes breakfast then there is a Costa, Starbucks, Dome only 5 to 10 mins away. The pool is massive with plenty of loungers and lots of staff to help with putting out towels and getting drinks etc. I particularly liked the bits they handed out by the pool, ice lollies, sprayed you down, cold flannels....very easy to get around the madinat resort if you don't fancy walking you can wait for a buggy. This was handy to take us over to the Wild wadi waterpark which is free with staying at the Al Qasr, a bit of fun it you have kids or fancy a cool down. There are lots of restaurants at Madinat Jumeirah to chose from we tried MJ steakhouse, The Meat Co at the Souk and Friday brunch. All the meals were lovely and the brunch was unbelievable, the entertainment was a band who were fab and the variety of food and drinks were amazing. Expensive brunch but if you want the service, variety and something special then this I would recommend. There were staff everywhere at the hotel and all very friendly and polite. Would like to mention Ajith the duty manager at the hotel he was extremely helpful when we had an issue with our Christmas booking price, he was efficient and professional. We came away feeling very looked after. As you can see we are back for Christmas so that should give you an indication on how great it is.

  • Stayed: August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded August 30, 2014

Dear Guest,

I would like to say thank you for the wonderful review about Al Qasr Hotel, which you have taken the time to share in TripAdvisor.

I am delighted to read that you have been overall impressed with the quality of our hotel facilities and the hospitality service provided by our colleagues especially Ajith. It is also good to know that you were able to experience dining in the various restaurants that we have all over the resort.

Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards of service which you have experienced during your stay with us.

We will definitely be looking forward to having another opportunity to welcome you back to Al Qasr Hotel.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2014

This has to be one of the best hotels in the World - yes it is that good. Everything about the hotel is top top quality and although the temperature outside might be super hot the air conditioning inside is SO awesome that you'd never know it.

We stayed here for 3 nights and still talk about it as the best hotel we have ever stayed in. It really spoilt us and we now have to try not to measure other hotels that we stay in by this standard - they will never compare.

If you can afford to come to Dubai and have the budget to stay here - do it. You won't be disappointed by this hotel at all. The staff can't do enough for you, the food is superb and the room.....well, as I say, amazing - it was stunning and so was the bathroom.

The other nice feature was the waterways around the grounds - you can take the water "taxis" to get about which were great fun.

Enjoy!!!

Room Tip: I can't believe this hotel has anything but great rooms - anyone we spoke to had a fantastic roo...
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded August 29, 2014

Dear Steve S,

Many thanks for your exceptionally positive and honest feedback from your most recent stay with us in Al Qasr! It was truly a sincere pleasure to read how all of the colleagues and the entire resort exceeded your expectations in such a way. Thank you again and please know how much we appreciate this feedback and how much we look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Romantic Hotel in Dubai
#15 Luxury Hotel in Dubai
#31 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range: $438 - $1,372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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