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“World top class hotel and resort.”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #14 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed March 15, 2014

I would rate the Al Qasr hotel as one of the best hotels in the world. Friendly can do positive attitude from the staff supported by top class facilities , location and great choice of restaurants bars and poolside areas. Breath taking luxury rooms with attention to detail and a warm invitation from staff.

Room Tip: We stayed overlooking the creek in a luxury Arabian Suite Room 231. Could not ask for a better quie...
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

I would like to say thank you for the glowing review you have shared in TripAdvisor regarding your recent holiday in Al Qasr Hotel.

I am delighted to know that the high excellence of service, good facilities and the serene environment you experienced during your holiday contributed to the good impression that the hotel has given you.

We will be hoping to see you once again in Al Qasr Hotel.

Yours sincerely,
Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (3,347)
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1,607 - 1,613 of 3,348 reviews

Reviewed March 15, 2014 via mobile

Had my first brunch at Al Qasr in the 8 years we've been living here in Dubai!
A seriously great brunch with the most amazing display and array of food. A little disappointed it was Prosecco and not proper Champagne, but I soon got over it!
Service is second to none and the wait staff went out of their way to be accommodating.
Will most definitely be returning.

  • Stayed: March 2014
    • Location
    • Cleanliness
1  Thank JWandH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

Thank you for sharing your review in TripAdvisor regarding your Brunch in Al Qasr Hotel.

I am grateful for your kind acknowledgement of the quality of food provided during our brunch. Your kind comment about the beverage served will be taken into high consideration.

We will look forward to seeing you once again in Al Qasr Hotel.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014

The staff at Al Qasr Executive Lounge make my trip to Dubai a wonderful experience each time. The staff is attentive, courteous and know my requirements inside out every single time. Well done AQ Club Ex!!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Sheikh1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

I would like to say thank you for taking your time to share a review on TripAdvisor about your recent stay in Al Qasr Hotel.

Your wonderful praises about the high service excellence provided by our colleagues specially those who are in the Executive Lounge will be communicated to the entire team to keep them motivated in performing their duties to our valued guests.

We look forward to welcoming you back to Al Qasr Hotel in the very near future.

Yours sincerely,
Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Not a finer place to stay. I have hit them all and Al Qasr takes the cake for luxury, service and bliss! Staff makes the difference, especially the incredible Helen Fay (manager). She is the sweetest, most helpful hotel manager I have EVER encountered. Will be returning again next year for sure!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank JBMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

I am grateful for the glowing review you have shared in TripAdvisor regarding your stay in Al Qasr Hotel.

Thank you for acknowledging the positive elements of your holiday and for recognizing the efforts of Helen Fay as well as the rest of the colleagues whose efforts contributed a great part in making your stay more enjoyable.

I am very happy to read that you will be returning to stay with us again. We look forward to welcoming you back to Al Qasr Hotel in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Great hotel situated in great position. Our room overlooked ocean, luckily had balcony and doors could safely be left open all night and provided fresh air (instead of a/c) to sleep. Huge number of eating options after ferrying along waterways. Expensive but fair value?

Room Tip: If can afford get room overlooking ocean
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lesley8222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

Thank you for providing a review in TripAdvisor about your recent stay in Al Qasr Hotel.

Your kind acknowledgement of the serene environment in the hotel which contributed to the relaxing vacation you had is highly appreciated. It is also good to know that you experienced dining in our various restaurants using the Abra in the resorts waterways.

It would be a pleasure for us to welcome you once again in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

I have spent my first vacation in Dubai and was highly recommended to check out Madinat Jumeirah whilst here. I went to the Friday Brunch as well as the Souk and can only say that this resort is heaven on earth. With its greenery and the beautiful beach, it really feels like paradise. The traditional Abras which took us around the resort (we also dined in Pai Thai) give you an authentic feeling and everybody was courteous at all times. Definitely a place to return to.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank Bianca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

I would like to say thank you for the wonderful review you have provided in TripAdvisor regarding the vacation you spent in Al Qasr Hotel.

It is great to know that you have experienced our brunch during your stay in the hotel, I appreciate your kind comments about the environment in the resort going so far as describing it as heaven on earth, this drives us more to continue providing to our valued guests the exclusive serenity in the resort which is supported by high service excellence and a sumptuous offering of restaurants.

We will definitely look forward to seeing you once again the future.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

I decided to bring my parent to the Al Qasr Brunch in the Madinat! Best place EVER! I had booked a seat inside but in hind sight outside is where it's all happening! There where I think 3 restaurants PLUS the outside food stations and alcohol stations. They had entertainers that went around particularly enjoyed the magician and had some novelty pictures with the man on the stilts. The food was out of this world! Everything type from all over the world, from Italian to Sushi, Sunday Roast to Indian and the desert room well you could say we were like kids in a sweet shop! We got chatting with the Manager Rory (fellow Irish man) and he was really helpful and continuously came over to chat with us to make sure we had everything we needed! Iv booked the brunch again for two weeks time to show our friends that are visiting! (Outside of course) can't wait to go back!!

Stayed: March 2014, traveled with friends
2  Thank Dee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded March 17, 2014

Dear Guest,

I am grateful for the time you spared to share a wonderful review in TripAdvisor regarding your experience during our Al Qasr Brunch.

Your praises about the brunch from the food presentation and arrangement to the entertainment provided is highly appreciated. It will serve as an inspiration to each and every colleague in our team to continue improving the service and experience that we provide to our valued guests. I have also forwarded your kind compliments to our colleague Rory and he is grateful for your kind acknowledgement.

We will definitely be looking forward to seeing you once again with your friends on your next visit for the Al Qasr brunch.


Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Dubai
#10 Spa Hotel in Dubai
#13 Luxury Hotel in Dubai
#14 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range: $358 - $1,469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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