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“Winter holiday in the sun.”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #16 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed November 21, 2013

Fantastic holiday once again. Our 3rd stay here and was pure luxury and total relaxation. Everything about this hotel is outstanding from accommodation, service, quality and choice of restaurants and efficiency of staff. Can't wait to go back.

Room Tip: All rooms are of a very high standard whether you decide on sea view or garden views. The whole pac...
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  • Stayed: November 2013, traveled as a couple
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6  Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 23, 2013

Dear Guest,

Thank you for taking the time to provide this feedback from your most recent stay with us in Al Qasr! Your comments about the service exceeding your expectations is a pleasure to read and we look forward to welcoming you back again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,806 - 1,812 of 3,458 reviews

Reviewed November 17, 2013

We stayed there in a basic room for 6 nights in October 2013. I was with my 3 kids (16,11 and 8 yo) : they loved everything!
The basic room is very luxurious, very well appointed, with a little terrace and a huge bathroom (separate shower and a beautiful bath).
Housekeeping is top notch: they change your sheets/towels every day, minibar and amenities refurbished also. Beds are sooo comfortable!!
Service is second to none. Each person tries his best, you are treated like royalty.
Security is done at its highest: they check if you are client at every step. Do not be bored: they do their job as the resort is huge and could be visited by any tourist. They do not allow you to get in the hotel if you are not a client. But you can have a table in any restaurant and visit the Souk even if you do not a room.
The Souk is nice, lot's of stuff in different shops. Jewels are very cheap and if you are interested, diamonds and gold are definitely worth it.
The swimming pool is large and beautiful, very clean. Lot's of sun beds and an army of beach men trying to do their best to find THE right spot for you. Towels are fluffy and you can change them whenever you want. Beach is large, lot's of sun beds too.
View is very nice, Burj Al Arab is next to you!
Restaurants are very tasty, lot's of choice. Friday Brunch is truly good and you have so many choice, you cannot eat everything.
Very smart and quiet clients: you feel you are very few even if the hotel is fully booked.
The resort is huge, you can get buggy and abra to go anywhere.
Mall of the Emirates is very closed : shopping, attractions and activities are at one foot step.
Dubai Mall is about 20 minutes by car: truly worth a visit with aquarium, SEGA Republic and Kidzania for kid's attractions.
My children never get bored and keep on asking for going back to AL QASR.
If you are looking for true luxury, perfect service and high maintenance atmosphere : you found your place for perfect relaxing holidays under sun and heat!!!
Don't be confused: Dubai is very artificial and it is not the place for people looking for beautiful wild nature, history and different culture.
But it is a very safe and secure place to spend luxurious and relaxing holidays without any trouble.
Definitely not a place for an average holiday budget, everything is very expensive and I can understand people criticizing this place for its high prices. But you are in Dubai, which is not a place for low cost holidays. Clients are fortuned, those who are truly not will not like this place. It is very very high maintenance.

  • Stayed: October 2013, traveled with family
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5  Thank jasmindesiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 21, 2013

Dear Guest

Thank you very much for sharing your detailed holiday experience with your family in Al Qasr Hotel.

I am overjoyed to read of your overwhelming commendation and remarks on our personalized services, security measure across the resort, souk facilities, room amenities and overall Dubai as a city.

On behalf of the entire Al Qasr team, we would be delighted to welcome you and your family back to our resort in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager

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Reviewed November 11, 2013

This place is by far the best Hotel Complex we have ever stayed. It all started at the airport where we were collected and taken via a Mercedes to the hotel. Our bags were taken too our room whilst we were left in the happy two hours bar. The room itself was amazing. We had a very young child and he had loads of room to play. There was a complimentary box of Arabic sweets and bottle of wine. The view from the Balcony was jaw dropping. Right out to sea with a view of the Burj Al Arab. The complex has a man made river with boat taxi and pool bars. There is a pier that goes out to sea and when we went it was a sea food restaurant (I have heard it has changed since we went). There is a large souk in the complex too where you can get some top quality Arabic and Western goods at good prices (don't forget to haggle). The food was excellent with several restaurants with a wide variety of world foods. We have been twice and wow, ok we did pay more than the norm but the class of this complex makes you feel special and the staff couldn't do enough especially with children. Top, top class can't wait for the 3rd visit.

Stayed: December 2012, traveled with family
3  Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 13, 2013

Dear Guest

Thank you very much for taking the time and sharing your experience with us on Trip Advisor. I am truly delighted to learn that you had an overall wonderful time and rated as as the best hotel complex you have every stayed. All your kind remarks with regards to our Airport services, arrival experience, room amenities, Abra rides, souk facility and our culinary varieties are highly appreciated.

We look forward to welcoming you and your family back to our resort for your 3rd visit.

Yours sincerely

Azar Saliba
Hotel Manager

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Reviewed November 11, 2013

I advise every traveler who goes to Dubai for Business / Holidays to book a reservation in the Palace. The location is perfect nearby the Central of Dubai..
The rooms are decorated magnificent and you have a wonderful view outside of the Hotel.

You have an tremendous breakfast service with all kinds of varieties who wouldn't imagine.
The best Hotel I have slept in.

  • Stayed: October 2013, traveled on business
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3  Thank Iswiti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 13, 2013

Dear Guest

Thank you for taking the time to share your feedback on Tripadvisor following your stay with us.

We were delighted to read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

We look forward to welcoming you back to Madinat Jumeirah

Yours sincerely,

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

We stayed here for three nights and paid the upgrade for the club room. Our room was great and the small details made our stay more comfortable; a special mention to the housekeeper - he was very polite and attentive during our stay.
The hotel is wonderful. Although it is large it never feels too busy. The breakfast was the biggest choice we had ever seen; it was stunning. The pool was lovely & clean and the beach was lovely white sand. The Abras or Golf Buggy travel around the resort are great and easy to use.

Staying in the Medinat means you've got a large of choice of restaurants on your doorstep. Staff in the hotel will happily arrange for reservations.

PROS
Beautiful room
Stunning breakfast
Lovely pool
Location

CONS
Service at the pool was a little slow; we had to ask for menus/ drinks

  • Stayed: October 2013, traveled as a couple
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4  Thank Leglessannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 13, 2013

Dear Guest

We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your stay.

I was delighted to read that you enjoyed your stay with us and was pleased with the service and facilities at the property. All your kind comments with regards to your room upgrade, service around the resort and colleagues’ services and in particularly with regards to our Culinary offers are highly appreciated.

We sincerely look forward to welcoming you back.

Yours sincerely

Azar Saliba
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

I always stay in this hotel evrytime I travel to Dubai. Best location, best service and beautiful rooms with stunning views. The executive club and plc are great , with great staff, speciall a manger called Telemaque, very nice person always ready to help.
There is nothing to complain about the resort, because for me is the best. It is all about luxury, I love it.

  • Stayed: October 2013, traveled with family
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2  Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 9, 2013

Dear Guest,

Thank you very much for this positive feedback from your most recent stay in Al Qasr! Your comments about Telemaque's contribution to your stay; he has been recognized for this. We look forward to welcoming you back again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

me and my mother enjoyed high quality vacation for 6days in april 2011 in this wonderful hotel.we booked via travel agency an arabian deluxe room on bed and breakfast basis as as finally proved no better choice could be made.i never expected to have the opportunity to stay in a real palace.as for my mother she was completely dazzled from the hotel from the very beginning.from the moment we arrived at almost midnight,staff opened car doors,unloaded our bags and welcomed in a very friendly way.after that we were leaded to reception where smiley EVELYN took our passports and made the check-in fast while waiting offering cold drinks. our room was 516 with a fantastic view to the canal.a very nicely decorated spacious room with excellent mattresses and pillows for comfortable sleep.bathroom was big enough with all kind of amenities,very clean and countless quantities of towels and bathrobes.we tried both restaurants Arboretum and Khaymat al bahar to find breakfast was absolutely delicious and for all tastes.''MUST''of the hotel the abra ride that takes hotel guests everywhere from souk market to talise spa,not mention the buggy which took us to the burj al arab where we had high tea at the skyview bar completely unforgetable.all in all a marvelous experience in a magnificent resort.

Room Tip: prefer rooms with view to canal and burj al arab which is illuminated at night different colours
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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4  Thank maria g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded November 6, 2013

Dear Guest,

Thank you for this wonderful feedback from your experience of a lifetime in Al Qasr recently! it is a true pleasure to read about how far the Al Qasr colleagues went in exceeding your expectations. We look forward to welcoming you and your family back soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Romantic Hotel in Dubai
#15 Luxury Hotel in Dubai
#31 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range: $416 - $1,368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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