This is the first time i rate a hotel although am a frequent lodger / traveler. I am so enthusiastic to share my experience with Doubletree by Hilton: From the time I arrived I was about to tell this property is not only about the neatness and the new amenities of this hotel as it was only opened few months ago, it is actually about its people who would do their best to make their guests feeling so comfortable with their stay.
It all started with the young motivated Sales executive Merve who was never tired of answering all my emails prior lodging with generous details and photos and hearty efforts. Honestly it was for her that i booked my stay for the real care and attention to details she showed in all communication. (Merve can't thank you enough)
The smile and welcoming of the reception lady who after i checked in she accompanied me and showed me my room (forgot her Name - Very nice Indian lady) to the housekeeping Supervisor Alex and the guy who is in charge of my room Dhearby, these guys are really well trained with genuine will to serve their guests better.
To the Guest Relation Hanane who is very friendly and helpful.
To the nice team in Bistro Resto / cafe (everyone) who receives me every morning with great smile and customized service calling me by name and offering my usual coffee without a mistake and with great attention to details.
To the concierge guys i am sorry i couldnt recall all of your names. you guys are so good.
To Hilton Management. Well done with this great team and new property. I hope this kind of service will last. I will be a loyal guest for this hotel and team as I have and I am experiencing an excellent service / location accessibility / staff friendliness / neat room / very good food.
it just makes me feel home!!
- Official Description (provided by the hotel):
- Set in the vibrant Al Barsha area - Dubai’s world-class shopping, entertainment and dining hub, the contemporary DoubleTree by Hilton Hotel & Residences Dubai – Al Barsha is located just behind the Mall of The Emirates and is only 30 minutes from Dubai Airport (DXB) and 15 minutes from numerous major business areas. Golf lovers will appreciate the hotel's close proximity to two world-renowned Dubai golf courses. A complimentary shuttle service runs from the hotel to Jumeirah Beach and the Mall of The Emirates. Enjoy spacious accommodations, modern facilities and a warm welcome when you stay at our stylish, full-service Dubai hotel. You will even be greeted with a signature DoubleTree chocolate chip cookie when you check-in.All of the stylish, air-conditioned guest rooms at this Dubai hotel offer a variety of amenities, including an elegant bathroom, a mini-bar, a 42-inch TV, WiFi and an MP3 alarm clock. Upgrade to a suite or a one or two-bedroom apartment for additional space and features. Work out in the complimentary 24-hour fitness center overlooking the sparkling outdoor pool. Enjoy breakfast in the All-Day Dining Restaurant, serving international cuisine with both buffet and a la carte options. Savor Indian specialties prepared in an exciting show kitchen in our Indian Restaurant and unwind in our relaxed Lobby Lounge. With three flexible meeting rooms, a 24-hour business center and a dedicated events team, our Dubai hotel is perfect for a successful conference. ... more less
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