We visited Dubai at the end of June and stayed in Oberoi for 4 night. Customer service is exceptional. Staff are very friendly. The customer service manager is to be praised for resolving problems. The only drawback is the drainage in the shower where the water piles up. We have expressed the concern to the manager in attendance and was assured that they were aware of the problem and will fix the problem. It would be great if Oberoi staff could actually suggest some tours to join in Dubai too. Overall, it was a great experience staying in Oberoi. It is not close to public transport and have construction sites around like everywhere in Dubai. Taxi is very convenient though with also a shuttle bus service to Dubai Mall and the hotel private car service too.
- Official Description (provided by the hotel):
- A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more less
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