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Review of The Oberoi, Dubai

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The Oberoi, Dubai
Ranked #7 of 555 Hotels in Dubai
Certificate of Excellence
Reviewed May 18, 2014

My wife and myself we are "breakfast lover" and we used to try the buffet breakfast of all the 5 star hotel in Dubai. And this one is marvellous !! The buffet selection is outsanding : fresh fruit, fresh juice, all the croissant, pains au chocolat, doughnut etc... Special mention for the lollipop waffle and the exotic fruit!!! . Service very attentive and personnalised, the coffee quality is good. 
It was a very good moment ! One of the best !

  • Stayed: May 2014, traveled with family
    • Value
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1  Thank Béatrice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 19, 2014

Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent visit to the hotel.

We are indeed very glad that you have enjoyed our breakfast at Nine7One Restaurant with your wife and appreciated the vast selections of delightful food in the buffet.

I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future.

Kind regards,
Karim Bizid
General Manager

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1,376 - 1,382 of 1,875 reviews

Reviewed May 17, 2014

From arrival to departure the service was incredibly attentive and the hotel relaxing and stress free. The room was light, spacious and extremely comfortable. The food at breakfast was excellent but Ananta managed to even exceed that. We had a good view of the Burj Khalifa and seeing it at dawn, by day and night was worth it. We also tried out the evening view from the roof bar which actually isn't part of the hotel but was worth a visit during happy hour (free nibbles given).
The concierge went the extra mile to find us an afternoon tea option when our first choices were all booked.
Our big tip actually came from them - rather than go up to the viewing platform at the Burj we went to the restaurant 'At.mosphere' 2 floors down and enjoyed a window seat whilst having afternoon tea and champagne without the crowds. Concierge booked it for us, you access it via the Armani hotel entrance.

Room Tip: You've got to pick one with a Burj view, the other direction isn't as impressive.
  • Stayed: April 2014, traveled as a couple
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Thank Club_Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 17, 2014

Dear Guest,

Thank you for choosing to stay at The Oberoi, Dubai and we are glad having you with us.

We are indeed very pleased to know that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. Also, we are happy that you adore our room, breakfast, food in Ananta Indian Restaurant and the view of the Burj Khalifa from your bedroom.

We sincerely hope that you will consider staying with us again on your next travel to Dubai in not so distant future.

Warmest regards,
Karim Bizid
General Manager

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Reviewed May 13, 2014 via mobile

Very courteous staff, rooms are very comfortable. Access to hotel is a bit tough. Food is v good. Breakfast buffet is a bit less than expected in variety of food. Swimming pool is large. Burj khalifa view is impressive from the hotel.

  • Stayed: October 2013
    • Value
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1  Thank DrSafiuddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 14, 2014

Dear Guest,

Thank you for staying at The Oberoi, Dubai recently and we are indeed delighted having you with us.

We appreciate you taking time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

We look forward to welcoming you back to The Oberoi, Dubai in not so distant future.

Kind regards,
Karim Bizid
General Manager

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Reviewed May 13, 2014

The warmth, the ambiance and great management and staff has always attracted me to stay at
the Oberoi Dubai. It is a wonderful hotel and have large luxury bedrooms and hospitality second to none. The eagerness to serve was fantastic and one could feel the hotel was full of life. The Food was excellent in all outlets and breakfast was amazing. Health club was fantastic and enjoyed the
yoga. Hotel GM Karim and his team along with Tapan, Dharmendra, Alisha, Ashish ,Priyanka and Varsha were incredibly hospitable. Oberoi hotels are known for its great hospitality and they have kept up the traditions of the founders. It is a wonderful hotel for business or tourism and will recommend to stay at this hotel to avail world class service and personalized attention.
The reception staff and house keeping staff were very friendly and outstanding.
R.Arora

Room Tip: Corner Suites are luxurious and Sunny.
  • Stayed: May 2014, traveled on business
    • Value
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1  Thank Ramesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 14, 2014

Dear Guest,

Thank you for choosing to stay at The Oberoi, Dubai and we are glad having you with us.

We are indeed very pleased to know that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. Also, we are happy that you adore our luxury room, health club, yoga and food.

People are the life and soul of our hotel, these wonderful ladies and gentlemen with their genuine care and warmth ensure that every interaction with our guests is a wonderful moment of truth. We are fortunate to have such a wonderful team. I have shared your recognition with the team, your words of praise will further inspire them in their pursuit of excellence.

Your sentiments are precious – again thank you so much for taking the time to write your stay experience online.

It was a pleasure to have you stay at The Oberoi, Dubai and we look forward to welcome you back soon.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

This Hotel is out of the world and its known for the best Service. I have stayed in many hotels in Dubai but I think I finally found the one I will make my permanent choice. The Oberoi class of service is visible. Amazing rooms, a very nice pool and excellent breakfast. Great level of detail in every aspect of service. I had a welcome chocolate in the room with my photo printed on it. I would not expect anything less from an Oberoi hotel. After a few strays at other hotels, a few nights at Oberoi hotels is a must to feel the special touch of high class hotel Service. Look forward to being back.

Room Tip: If you are looking for personalised service, Then you need not to look for any other place in Dubai...
  • Stayed: May 2014, traveled on business
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1  Thank Sanjeev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 14, 2014

Dear Guest,

It was indeed a great pleasure having you stayed at The Oberoi,Dubai and we are very glad that you have enjoyed your stay with us.

We are also very pleased knowing that you have appreciated our room, swimming pool, breakfast and attention to details.

At the Oberoi Dubai, possibilities are endless and you are assured of our uninterrupted attention and impeccable services.

Once again, thank you for sharing your feedback on Trip Advisor and for recommending our new Hotel as your favorite place in town.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014 via mobile

I have stayed in many hotels in Dubai but I think I finally found the one I will make my permanent choice. The Oberoi class of service is visible. Amazing rooms, a very nice pool and excellent breakfast. Great level of detail in every aspect of service. I had a welcome chocolate in the room with my photo printed on it. I would not expect anything less from an Oberoi hotel. After a few strays at other hotels, a few nights at Oberoi hotels is a must to feel the special touch of high class hotel Service. Look forward to being back.

Stayed: May 2014, traveled on business
Thank dipakdeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 12, 2014

Dear Guest,

Thank you for staying at The Oberoi Dubai during your recent trip to the UAE this month.

We appreciate spending your valuable time to share your feedback online and we are delighted that your stay with us was enjoyable and memorable and we have met all your expectations.

At the Oberoi Dubai, possibilities are endless and you are assured of our uninterrupted attention and impeccable services.

Once again, thank you for sharing your feedback on Trip Advisor and for recommending our new Hotel as your favorite place in town.


Warmest regards,
Karim Bizid
General Manager

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Reviewed May 9, 2014

Had the best stay at this hotel! The facilities are amazing, great rooms but the service may be what I loved best. Very friendly and accommodating staff made my stay here (by myself) extremely comfortable. Great location and make sure to check out the roof top bar!!! Would (and will) recommend this to anyone planning a trip to Dubai.

  • Stayed: April 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Alicia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded May 12, 2014

Dear Guest,

Thank you for spending your quality time to share your wonderful experience with us through Trip Advisor. It is through your own sentiments that make us proud and happy that we were able to suffice your needs during your entire stay with us.

Also, we were pleased that you have appreciated our hotel location, room and most of all, our unparralleled service excellence. Thank you for your kind recommendation.

Meanwhile, we earnestly look forward to welcoming you back once again at The Oberoi, Dubai soon.

Warmest regards,
Karim Bizid
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Dubai

Address: | Business Bay, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 555 Hotels in Dubai
Price Range: $138 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more   less 
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