I stayed here for 8 nights with my wife and 2 sons.
The holiday was an impulse purchase - and we chose the Fairmont having read other reviews on trip advisor, and having experienced excellent service with Fairmont in the US previously.
I communicated with the concierge staff prior to our visit and we were able to arrange to have the hotel collect us from the airport on our arrival which was a fantastic start to our holiday - especially as the flight arrived at 1am.
The hotel itself is a very impressive building with a beautiful marble lobby.
We stayed on the gold floor - which give us access to a lounge with complimentary breakfast in the morning and cocktails, wine beer and buffet in the evenings. All food was of a very high standard.
The Chinese restaurant BA within the hotel was superb.
All services and amenities were genuinely top class and everything you would expect from a 5* hotel in a city of 5* hotels.
However the hotels biggest asset is its staff. From Hugo and the concierge team who helped with transport and hotel bookings, to Ranga who cleaned and tidied our room. All the team in the gold lounge, the door and reception staff and the team around the pool were efficient, friendly and courteous at al times.
Fantastic, highly recommended.
- Official Description (provided by the hotel):
- Fairmont The Palm, located on Palm Jumeirah, Dubai. This beachside hotel features 381 guestrooms and suites and six world-class dining venues - all with sea and Marina views. The hotel offers conference and meeting facilities and a Children's Activity Centre. Guests can also enjoy water sports or relax at the Willow Stream Spa. ... more less
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