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“May 17,2013”

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Fairmont The Palm, Dubai
Ranked #53 of 542 Hotels in Dubai
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“May 17,2013”
Reviewed May 16, 2013

Me and my husband had a wonderful stayed, the beach was amazing, the seagrill loved the seafood friendly staff, frevo great dining experienced, flow lots of selection of breakfast and friendly staff as well, however the front office agent i am not sure if he is indian or sri lankan tarandanu not sure the name so rude to us, he never smile at all when i asked for something, I understand he is busy but still you have to be flexible, But were still plan to come back.

  • Stayed May 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sheina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Montreal
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 16, 2013

We had the opportunity to stay at the Fairmont Palm. The gem is the place to go for a memorable stay. The faculties are top notch and the staff go out of their way to make the stay as pleasant as possible.

The rooms are clean, well appointed and quite. The beach is spotless and able to handle the crowds.

Top hotel for the palm.

Room Tip: Any room will exceed your expectations.
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  • Stayed May 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontThePalm, Director of Operations at Fairmont The Palm, Dubai, responded to this review, May 22, 2013
Dear Robert M,

We are so appreciative that you and your partner chose Fairmont The Palm, not only as your holiday destination but rated us the best hotel on Palm Jumeirah.

I am glad that the accommodation, beach, overall facilities and our hospitality fit your needs well and exceeded your expectations.

Our team looks forward to welcome you back for another memorable stay.

Sincerely,
Frederic Bellone
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich
Level Contributor
58 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 16, 2013 via mobile

Elegant but not opulent. Attentive service but not pressing. They will go the extra mike for you even if you don't ask. Just perfect both for business and pleasure. Try frevo, the best Brazilian restaurant in the whole kingdom.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stefano_Nardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 16, 2013

We stayed here for just one night on a stopover in Dubai. The hotel grounds are very clean and new. Our flight left at 1AM the following day and they allowed us to stay at the property and use the facilities to freshen up and have a late dinner. Great beach access with amazing views. I would stay here again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ZachNew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 13, 2013

We (myself, my husband and 3 children) have just spent nearly two weeks holiday at the Fairmont on the Palm Dubai. I can honestly say this quality hotel was the best we have ever stayed in, it is first class and has the wow factor from start to finish. The staff are professional, polite and always very attentive to every little detail. To name a few and i would especially like to thank Sidney, Dany, Himandri, Angeli, Roberto and Matheui, apologies to anyone I have missed you were all amazing. The rooms are exquisite and decorated to top quality with the most comfortable beds and pillows we have ever had. The veiw towards the sea and marina was just breathtaking especially at night. The buffet breakfast had an amazing choice of everything you could ever want and if it wasn't there "Himandri, Angeli, Dany, Sidney" or any of the lovely staff would get it for you in a second. The pool area had many lovely day beds and felt so relaxing as the pool staff lay out your towels for you and served drinks and food. The pool area follows straight onto the beach with the same attention to detail by the staff. We used the "kids club " which is also amazing, the facilities and toys are fantastic as were the lovely staff. Everyone made us feel so special and welcome, the doorman, the reception staff, dining and housekeeping. This hotel is immaculate and I recommend it to anyone, we will definitely be returning. Many thanks again to all the staff of this hotel that made our holiday fantastic.

Room Tip: Ask for a sea veiw room towards to marina
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  • Stayed May 2013, traveled with family
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Helpful?
6 Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed May 13, 2013

My wife and I had a wonderful week at the hotel and wanted to compliment a few of the staff who were fantastic in every way, professional, charming, funny and helpful. First at the Concierge both Sisira and Mary went beyond the needs of the average holidaymaker. Second Danny who runs the "Flow Kitchen" restaurant which met our every expectation.
A great hotel, a wonderful holiday, and pampered by the best staff.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank barryrloweuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontThePalm, Director of Operations at Fairmont The Palm, Dubai, responded to this review, May 16, 2013
Dear barryloweuk,

We sincerely thank you for taking the time to provide this motivating comment on your holiday experience.

It sounds like you had a wonderful time at our beautiful resort and it is gratifying for us.

Danny, Mary and Sisira love going above and beyond to ensure that they deliver memorable experiences to our guests. Your kind words will go a long way to validate our colleagues’ hard work and inspire them to continue on in their quest to provide the quality service our guests expect and deserve.

We look forward to the day when you and your wife return to Fairmont The Palm.

Sincerely,
Frederic Bellone
Director of Operations
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Billericay, United Kingdom
2 reviews
Reviewed May 11, 2013

i would like to thank the staff of the fairmont for their fantastic service at every moment of our stay we were treated like kings.

From the moment we arrived to the moment we left we were made to feel welcome and our every need was tended to with the upmost speed and efficiency.

the afternoon tea served in the lobby was magnificent as were all the meals serve in the array of restaurant.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontThePalm, Director of Operations at Fairmont The Palm, Dubai, responded to this review, May 12, 2013
Dear tim C,

Thank you for sharing your beautiful experience with us on Trip Advisor.

It is pleasing to learn that our services and products, especially of the afternoon tea at our Mashrabiya Lounge and dining menu options have exceeded your expectations. We are happy to note that you are appreciative of our team, who has taken care of you very well. This is exactly how we want our guests to feel – as royalties.

We look forward to your family’s return visit soon.

Sincerely,
Frederic Bellone
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont The Palm, Dubai

Property: Fairmont The Palm, Dubai
Address: Palm Jumeirah, Dubai 72413, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 542 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont The Palm, Dubai 5*
Number of rooms: 381
Official Description (provided by the hotel):
Fairmont The Palm, located on Palm Jumeirah, Dubai. This beachside hotel features 381 guestrooms and suites and six world-class dining venues - all with sea and Marina views. The hotel offers conference and meeting facilities and a Children's Activity Centre. Guests can also enjoy water sports or relax at the Willow Stream Spa. ... more   less 
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