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Ammar Al Amri
Mirbat, Oman

Good and value of money, but far

3.0 of 5 bubblesReviewed Jan 21, 2017
+ room is big, quit area, at the same building of the apartment are supermarket, pharmacy, and Pizza restaurant, cars parking, friendly staff, close to Globle Village, Dragone Maket, and Emarates mall

- small number of TV channels, no enough dishes on the kitchen, also you have to pay soap and sponge to clean dishes, water is not hot in order that the apartment has one central heater, Also they are not providing any extra bed.

حجم الغرف واسع، يوجد سوبرماركت وصيدلية ومطعم بيتزا في نفس مبنى الفندق، يوجد مساحة كافية من مواقف السيارات، الموظفين ودودين، الفندق قريب على القرية العالمية 14د، التنين الصيني 18د، مول الامارات 25د
ولكن يبعد عن الديرة ب 35د

عدد محدود من القنوات الفضائية، عدد قليل من الاطباق والصحون، عليك ان تشتري صابون واسفنجة لغسيل الصحون، الماء ليس حار بالدرجة المطلوبة، ايضا لا يوفر سرير اضافي
Date of stay: January 2017
Room Tip: one bed room is one king bed and cradle, not suitable for childern above 3 yrs in order that they...
Trip type: Traveled with family
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Guest Relations Manager at Abidos Hotel Apartment, responded to this review
Responded Feb 21, 2017
Dear AMR00968,

Thank you for sharing your kind words of appreciation about your recent stay with us. Please allow me to also extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways in enhancing our guests' experience.

The points you have shared, specifically on kitchen facilities, TV channels and hot water, were immediately discussed as these incidents are completely not acceptable to the set standards of Abidos Hotel. I wish to assure you that we are taking corrective action to prevent such recurrence.

We pride ourselves on offering the highest standards of service and accommodation to our guests. Once again, we are truly sorry if on this occasion we have failed to meet those standards. We thank you for your patience and consideration on this matter and profoundly hope that we may have another chance to restore your confidence in Abidos Hotel- Dubailand.

Sincerely,

Vanessa Sunico
Guest Relations Department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 14, 2017 via mobile

Spent the weekend in Dubai to visit global village. Glad we found Abidos, because for us it ticked all the boxes. The family apartment was massive, plenty of room for the kids to run around and close to global village. The hotel has everything you need and more and the buffet breakfast is beautiful. Highly recommend, if you have your own car to get around because there's not much around other than the supermarket and pharmacy downstairs.

Date of stay: January 2017
Trip type: Traveled with family
2  Thank DirectedbyG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Guest Relations Manager at Abidos Hotel Apartment, responded to this reviewResponded January 19, 2017

Dear DirectedbyG,

We thank you for choosing Abidos Apartments – Dubailand as your preferred residence while in Dubai and thank you for taking your time in writing this review.

We are glad that you enjoyed your stay with us and liked our service and standards. It is such feedback from valued guests like you that keeps our team constantly motivated to achieve “service par excellence”.

We look forward to welcoming you back to Abidos Apartments during your next trip to Dubai.

Kind regards,

Vanessa Sunico
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 30, 2016

Excellent Hotel Apartment but somehow far from the city, Just few meters from Dubai outlet mall, It will be an Excellent location when Universal studios opens, The 2 Bedrooms are really big and with an amazing price

Date of stay: November 2015
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Ayman A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Guest Relations Manager at Abidos Hotel Apartment, responded to this reviewResponded November 21, 2016

Dear Ayman A,

We thank you for choosing Abidos Apartments – Dubailand as your preferred residence while in Dubai and thank you for taking your time in writing this review.

We are glad that you enjoyed your stay with us and liked our service and standards we have noted your appreciation and will pass it on to our team members. It is such feedback from valued guests like you that keeps our team constantly motivated to achieve “service par excellence”.

We look forward to welcoming you back to Abidos Apartments during your next trip to Dubai.

Kind regards,

Vanessa Sunico
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 6, 2016

It is located far away from anything, but good for anyone who wants to be in that area of Dubailand or Silicon Oasis. Spacious hotel apartment with all the necessary things available.There are some shops and a pizza place downstairs and parking is available right outside the entrance. Friendly staff, taxis are available upon request.

Room tip: Apartment with 2 en-suite bedrooms is spacious and has a fully equipped kitchen, living room and an additional guest bathroom.
Date of stay: September 2016
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Alyena12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Guest Relations Manager at Abidos Hotel Apartment, responded to this reviewResponded October 10, 2016


Dear Alyena12,

We thank you for choosing Abidos Apartments – Dubailand as your preferred residence while in Dubai and thank you for taking your time in writing this review.

We are glad that you enjoyed your stay with us and liked our service and standards we have noted your appreciation for the staff and the hotel . It is such feedback from valued guests like you that keeps our team constantly motivated to achieve “service par excellence”.

We look forward to welcoming you back to Abidos Apartments during your next trip to Dubai.

Kind regards,

Vanessa Sunico
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 1, 2016 via mobile

I'm not needy person and I usualy leave positive feedback but this place is to be avoided. Worst service ever!!! I'm going to check out find something decent as soon as possible before something else bad happen

Date of stay: October 2016
Trip type: Traveled solo
Thank Nikola I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Front Office Manager at Abidos Hotel Apartment, responded to this reviewResponded October 3, 2016

Dear Ms. Nikola,

We thank you for taking your time in writing this review however our records show that there is no guest under such name staying with us
We will highly appreciate if you could kindly contact me to let us know what is your concern so we may assist in solving the issues

We look to hearing from you further on the above

Kind regards,
Youssef Francis
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 24, 2016

We stayed at Abidos for 12 days during a relocation and everything was great.
The 2 bedroom apartment was spacious, kitchen was fine and if you don't want to cook, the hotel restaurant has a nice menu of tasty items, not to pricey. The restaurant is perhaps not the most cozy place to eat, in-room dining or at the roof top pool is recommendable.
All the staff we met were courteous, friendly and helpful. Would definitely recommend this hotel to anyone visiting.

Date of stay: September 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Michael_Soelvsten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbidosHotels, Guest Relations Manager at Abidos Hotel Apartment, responded to this reviewResponded October 10, 2016

Dear Michael S,

We thank you for choosing Abidos Apartments – Dubailand as your preferred residence while in Dubai and thank you for taking your time in writing this review.

We are glad that you enjoyed your stay with us and liked our service and standards we have noted your appreciation for the staff and the restaurant and will pass it on to our team members. It is such feedback from valued guests like you that keeps our team constantly motivated to achieve “service par excellence”.

We look forward to welcoming you back to Abidos Apartments during your next trip to Dubai.

Kind regards,

Vanessa Sunico
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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