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“Best value & great staff!”

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Savoy Central Hotel Apartments
Ranked #110 of 545 Hotels in Dubai
Certificate of Excellence
Hamburg, Germany
Level Contributor
503 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
“Best value & great staff!”
Reviewed June 27, 2014

From the moment I booked with Savoy Central Apartments, I was impressed. Their professionalism & speed in replying to my queries regarding their airport transfer service (which is very good I may add - only AED75 one way, on-time & convenient) and answering other questions I had was greatly appreciated.

Upon arrival, we were met with friendly warm welcoming reception staff who were only too pleased to have us in Dubai and staying with them. Our suitcases were taken care of (later to be carried to our room) and we were promptly offered cold orange juice whilst checking-in. All our correspondence was documented and payment details taken care of. It was a smooth check-in process. We arrived at 8am and our room was ready!

We stayed on the 5th floor in a spacious, air-conditioned apartment-room with fitted kitchen (microwave, stove-top, fridge, kettle, toaster, pots & pans, crockery, cutlery, etc). The room admittedly was looking aged, BUT, the hotel is under renovations at the moment so no doubt the apartments are being upgraded. However, it is spotlessly clean (serviced each day) and very comfortable. The beds were fitted with crisp clean linen and provided a good night's rest. The bathroom is spacious, clean and offers guests towels and complimentary toiletries. The room has a large flat-screen TV (plenty of channels to choose from), sofa as well as a useful safe to lock away your valuables.

With several 24HR supermarkets on your doorstep you don't have to worry about where to find groceries either. We ordered room service one night & were pleasantly surprised - it was tasty and affordable :)

Reception staff are more than happy to help with suggestions of things to do and places to see too, giving you an insiders scoop! They were such a handy source of information during our stay - most days they helped getting a taxi too. Nothing was ever too much trouble! Santosh is an asset to the front desk team!

The hotel's location is ideal. We also felt safe the entire time - even late at night. It is a mere 7-10 minute walk to the closest Metro Station (Al-Fahidi) giving you easy access to the old town as well as all the other city attractions (malls, beaches, Burj Khalifa, etc). We used taxis mostly which are inexpensive and convenient (as well as air-conditioned!).

We will be returning to Dubai & without hesitation, will be staying at Savoy Central Hotel Apartments again. It's great value for money and the staff are truly wonderful hosts!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Scuesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, June 30, 2014
Dear Guest,

We are indeed very humbled reading your kind and generous review posted on the Trip Advisor site. You have described your stay experience with such passion and affection in great detail.

All our staff including Santosh, thank you sincerely for your heartfelt comments and we all look forward to host you back in one of our newly renovated luxurious room.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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kanpur
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 16, 2014

A tad bit old and showing signs of wear n tear but they are already renovating. The location is pretty central though not very close to the malls and jumeriah beach. Taxis by indian standards are not all that cheap and a round trip to dubai mall sets u back by a good 1700 bucks. The rooms are well equipped but very standard n the bedding comfy. Not too many options on tv so kids might not be too happy. The only downside was that the bathrooms were too small.
The breakfast was wonderful and the staff was very courteous and helpful. The ac works fabulously and the wifi signal was very good..the rooftop pool is cute and nice to lounge in. And the baqer supermarket just down the road is wonderfully stocked...picked up great deals on chocolates ( better than duty free!) overall a fine place to stay.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shoptilludropadu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, June 19, 2014
Dear Guest,

Thank you for your high ratings. We are very pleased to announce that all our rooms are being renovated one floor at a time with luxurious finishes.

Metro stations are close by to the hotel and we recommend our guests to use the metros which also stops at the Dubai Mall and other popular landmarks.

Our TV channels have been planned for all guests and we do have 65 channels comprising of Various News / Hollywood movies / Hindi cinema & entratainment / Hindi TV serials / Cricket & Sports / Cartoon / History / National Geography / Animal Planet / Arabic & European news & entertainment & movies / Music / Green education channels.

We thank you for your positive comments and look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
81 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 31, 2014

This is a very good hotel. Admittedly a touch old, they are in very good condition, good central location (better than being my the Marina unless you want to stay in a complex all the time). Rooms are spacious and AC and Wifi work well. Showers are always cold (seems to be the way...!) and staff are really friendly and breakfast was an impressive array of food. I paid around £50 a night which I thought was a good deal!

Room Tip: Have a room further up - 6th floor was good!
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank olivermankowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, June 2, 2014
Dear Guest,

Thank you for your kind and generous comments on Savoy Central. We are delighted that you have recommended this hotel to others.

We do have individual water heaters in every room which needs to be switched on before use. Our engineering team will have the same checked in any case.

We are also pleased to announce that all the rooms at Savoy Central will be renovated one floor at a time to give our guests a more luxurious experience. We look forward to host you again at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uk
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 26, 2014

We were very happy to choose Savoy Central Hotel Apartments, we had very good service especially from Sagar who looked after us so efficiently.
Our room was big, very good bed, big and comfortable
Very good swiming pool on the top floor with beautiful views at night.
Had very good dinner at the restaurant, good value also.
It is not that close to the train station but still good location if you dont mind walking a bit
also taxi service is not expensive.
Wonderful supermarket/deli very close to the hotel if you want cheaper food.
It is about 15 min walk to the Dubai Creek, where you can enjoy the magical sunset, beautiful atmosphere of downtown Dubai. We feel very safe walking around at night.
I would love to come back.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFF F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, May 27, 2014
Dear Guest,

Thank you for your kind and warm comments posted on the Trip Advisor based on your stay experience at the Savoy Central.

We have shared your personal compliments with Sagar and the rest of the staff who all thank you for the same.

We hope you do return back soon.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 9, 2014

Savoy Central staff were so helpful especially Mr Adhersh, they really helped us enjoy our holiday. The service at Savoy Central is outstanding!! Our executive studio was very spacious and the kitchenette was fully equipped so we could cook meals when we didn't feel like eating out. Tea, Nescafe, sugar and powder milk were refilled every day.The studio was cleaned every day and the towels were changed. The hotel is a 10 minute walk from Fahidi metro station and very close to many bus stations which makes it is very easy to commute. You can call a toll free number 08009090 and ask about any metro or bus route, they are really extremely helpful. The free shuttle every morning to the beach is also a plus but there are two days a week that are ladies only at the park beach so check when you arrive at the hotel. The free wifi everywhere in the hotel was excellent but I would have been happier if it were higher in speed so we could be able to use viber and skype. On the whole my husband and I really enjoyed ourselves and we would definitely love to stay again at Savoy Central Apartments!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NimetEgypt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, May 11, 2014
Dear Guest,

Thank you for your very positive and encouraging review based on your stay experience at the Savoy Central. We have passed on your compliments to Adharsh and the other staff members who all join me to thank you for the same.

We look forward to welcome you back at the Savoy Central soon.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 3, 2014

Spent a night here a couple of days back. This is my second time at this property; last time it was run by Le Meridian. There is basically no change in the rooms; just some modification in the reception area / lobby. Their rates however, seem to have increased slightly.
Of course, good location; you have practically everything required nearby. No complaints apart from the wrong information given by reception that breakfast was included (it was clearly written in our voucher that it was not included, but the reception staff reassured me that it was included). But on the positive side, when we reached the restaurant the lady there immediately told us that we were given wrong information regarding the breakfast & that it would be charged. Free wifi in the rooms is a good thing. Another positive was their AC maintenance staff who came within 2 mins. of being called (at 3am).
Overall, I would say it is worth staying if you can get a good deal.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tourist_TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, May 9, 2014
Dear Guest,

Thank you for your positive comments. We are pleased to announce that starting 15th May we will be refurbishing all the guests rooms ,one floor at a time. This will give our guests a luxurious stay experience.

We apologize for the incorrect information given by one our trainee staff at the time of check in and have alerted the staff. Comments such as these always assist us to improve our standards and we look forward to welcome you back.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
208 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed April 30, 2014

The Tripadvisor rating was showing 4+, hence decided to stay at Savoy.
I would personally rate it as 3.5.
Location was really good, walking distance from the Metro station ( 7 min )
24 hr grocery stores open for your apartment kitchen nearby.
I would suggest to the hotel a few :
1. Please clean the windows, it sees its cleaned once a year.
2. Please make the housekeeping trolley wheels with less noise, they disturb.
3. The houekeeping phone outside the room is really loud, disturbs the guests.
It was my mistake that I took a room next to the lift, lot of noise.

Staff was very helpful.

Room Tip: As always do not take room close to the lift, noisy.
See more room tips
  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanjay744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, May 2, 2014
Dear Guest,

Thank you for your candid comments shared with all of us.

At the Savoy Central we take every suggestion and observation as a challenge to improve.

You points are being reviewed with the Housekeeping Head for positive changes. We are also pleased to announce that effect from 15th May all our rooms will be renovated one floor at a time.

We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Savoy Central Hotel Apartments

Property: Savoy Central Hotel Apartments
Address: 19 15 St | Rolla Road, Al Raffa, Dubai 49519, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #110 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Savoy Central Hotel Apartments 3*
Number of rooms: 154
Official Description (provided by the hotel):
Savoy Central at the heart of Bur Dubai is just minutes from fashionable shopping centers, the gold and textile souks and business districts of Dubai.With 154 well appointed air conditioned executive studios, the hotel offers twin and large beds with en suite bathrooms, fully equipped kitchenettes and washing machines. Modern day comforts such as high speed internet access and cable television for viewing pleasure complement your stay.Savoy hospitality offers quick and friendly service to business and leisure travellers. ... more   less 
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