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“Very satisfied”

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Savoy Central Hotel Apartments
Ranked #116 of 555 Hotels in Dubai
Certificate of Excellence
Reviewed July 16, 2013

This hotel is located about 10 minutes by foot from metro station. Just go out the hotel, take the left direction, go straight to the main street about 7 minutes, then turn left and within 3 minutes you will reach Al Fahidi Metro Station. On the way you can find McDonald, some shopping centers and other restaurants. Quite big supermarket is located just 1 minute from hotel. Go out, turn left and after 100 meters you will be able to buy a lot of interesting things. Mostly food of course.
Hotels' apartments are great if you consider price and what you can get for this.
You can find everything you need in the kitchen to make some food by yourself. Bathroom is also very nice. We used to go to swimming pool on the top every day for 1-2 hours and every day when we were back our room was cleaned. That was great and fast. Service is very helpful.
That was very kind of the staff that they have given us early check in for free. We were tired after long trip and it was the best we could get.
I fully recommend this hotel. Normally I am always able to find some disadvantage. This time I am thinking hard and I cannot find anything. Maybe just airport pick up. That would be a little less expensive take a taxi then use hotel. But this is normal almost everywhere. Of course in countries where taxi-drivers are honest. In Dubai we have met only with honest ones.
Don't hesitate and book here your stay. You won't regret.

  • Stayed: July 2013, traveled as a couple
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3  Thank pawel_hbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded July 20, 2013

Dear Guest,

Thank you rating us highly on the Trip Advisor site based on your experience at the Savoy Central.

We have shared your generous comments with all staff members and they are indeed very motivated to receive the recognition of their efforts from you. At Savoy we ensure that the smallest of the details looking into the guest comforts are not compromised..

We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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435 - 441 of 591 reviews

Reviewed July 6, 2013

I usually stay at the Savoy park in Dubai since my company does my booking. There are 4 Savoy properties - though not that bad this one is the worst out of the 4. The room was a little dirty and old. Mould in the bathrooms and the water pressure is terrible. Stayed here one night, was in the room for not more than 9 hours or I didn't bother complaining or anything. Just wont stay here again.

Cons: Location and cleanliness were substandard. Service was average.
Pros: Well, the fact that it can proudly say that its a family hotel being in an area where many other hotels are very dodgy.

Room Tip: Check out the rooms before you go. I was in 417 I think. Not as clean as I like things. I've hea...
  • Stayed: June 2013, traveled on business
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Thank AjayKamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded July 11, 2013

Dear Guest,

Thank you for sharing your 9 hour experience stay at the Savoy Central on the Trip Advisor

We really apologise for the inconvenience you faced in your room and assure you that your comments are not typical . We have alerted our Engineering and Housekeeping Head to immediately examine your observations. We wish you had informed us during your brief stay and an alternate room would have been provided immediately.

At the Savoy we take every complaint as a challenge to improve and we thank you for the same.

We hope you give us an opportunity to serve you again to demonstrate our service commitment to you.

Best regards,

Faroukh Sunny.
General Manager.

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Reviewed June 6, 2013

You cannot go wrong with this hotel. The staff are extremely pleasant and helpful and friendly. The room is good- clean, well equipped and quiet. The pool is also a good extra addition. I felt at home and well looked after, and recommend this to travellers, being close to the train station, well priced and with a lot of amentities.

  • Stayed: May 2013, traveled solo
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1  Thank tidurnyenyak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded June 7, 2013

Dear Guest,

All the staffs at Savoy Central join me in sincerely thanking you for the excelllent evaluation of the hotel on the Trip Advisor site.

We are all indeed very humbled and excited to learn that our service philosophy which is practised by all the staffs with passion has been recognised and appreciated.

We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
Savoy Central.

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Reviewed May 10, 2013

I did some research before leaving NZ to travel to Amsterdam to attend my daughter's wedding. The savoy Central scored we'll with reviews in Trip Advisor and was on the list of "check in anytime" apartment style hotels. Being able to check in early after having been in the air for almost 20 (less a 1.5 hour refuel in Melbourne) hours and arriving in Dubai at 6 am was important to us. We stayed for two days and two nights from 30th April 2013.
True to their word, after a trouble free registration we were shown immediately to our room. The reception staff were friendly, efficient and very helpful throughout our stay.
Our room was spacious, clean and well maintained with all the amenities you would expect. Being an apartment style hotel there were all the necessities for meal preparation etc.
the bathroom was clean and well serviced. My only complaint with our room was the shower. The water pressure was poor and because of this the water ran onto the end of the bath and from there onto the floor flooding a big area. This was obviously a long standing problem by the looks of the silicone used to prevent water entering into the wall. I understand water is a scarce resource in Dubai so am not making a big issue of the shower and it did not blight our stay. I can't say if this is a general problem in other rooms within the hotel.
The dining room (breakfast was included in our rate) was spacious and offered a reasonable selection of foods for residents. Again the staff were very helpful and went out of their was to assist. We did not eat other meals there so cannot comment on lunch or dinner fare.
Wifi was available for free in the reception area but not free in the rooms. There were two computers available from memory. We had our own iPad and phones and it worked fine.
We found the area of the Savoy to be ok and as it was our first visit to Dubai have nothing to compare it with. In the mini van from the airport it was about a 15 min trip (1 other couple dropped off before us). By taxi to the Mall of the Emirates took about 20-25 minutes - cost 45 Dirhams. Getting a taxi from the hotel was quick and easy.
I did not use the pool or gym.
Would I consider staying there again - yes.

  • Stayed: April 2013, traveled as a couple
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2  Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded May 20, 2013

Dear Guest,

Thank you for sharing your in-depth experience at Savoy Central on Trip Advisor.

We are very humbled with the appreciation expressed in your review towards our staffs. Your comments will only motivate us to do better. Thank you again for alerting us on the problem you faced in the bathroom. We have informed our engineering team to examine the same.

We hope you do return back soon and give us the opportunity to host you again at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.

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Reviewed May 9, 2013

Quite a pleasant hotel. Not much of a view fromrear of building just car park and empty building block. Staff were pleasant. The need for sound proof windows is important. Lots of traffic noise. Taxi's are easy to get out the front of the hotel.

  • Stayed: May 2013
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Thank blacks67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded May 20, 2013

Dear Guest,

Thank you for being candid and expressing your views on Savoy Central on the Trip Advisor site.

We have taken note of your suggestion to sound proof the windows and the same will be reviewed in our rennovation plans later this year.

We appreciate your positive ratings and look forward to welcome you back at the Savoy Central.

Best regards,
Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013 via mobile

The only negative is the area: noisy , polluted and overcrowded. A bit far from the train station too. Everything else was great and would recommend staying there. Rooftop swimming pool, sauna, steam room and gym were great. Staff were amazing , room big and spacious.

  • Stayed: May 2013
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Thank larus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded May 20, 2013

Dear Guest,

Thank you for your high ratings and review of Savoy Central on Trip Advisor.

The hotel is situated on Rolla street right in the heart of the city center and various entertainment & commercial districts. Our other 3 Savoy Hotels are situated close to Mankhool in the same region and provides a relatively calmer ambiance.

We look forward to host you back at the Savoy hotels.

Best regards,
Faroukh Sunny.
General Manager.

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Reviewed April 3, 2013

I travelled with family and stayed here from 27th March, 2013 to 31st March, 2013. we stayed in Room 501 with nice street view. We wree three persons and Hotel provided a very confrmtable and clean room. Very helpful staff and always ready to offer useful advice. Location is very nice- a big super market is just next door, Al Fahidi Metro Station is hardly 10 mins of walking distance. Taxi very easily available. Breakfast was good. Nice pool on the top and a nice Gym. I used the Gym as well- pretty good. Free Wi-fi. Hotel staff helped in putting up stcikers on baggage for our travel back to India. Pick and drop facility was very confortable. I will definetely recommend this hotel to any one.

Stayed: March 2013, traveled with family
1  Thank LegalTarzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this reviewResponded April 27, 2013

Dear Guest,

It was so motivating to read your comments on Savoy Central posted on the Trip Advisor site.

All the staffs are indeed very humbled by your kind and caring feedback. This has given us an extra boost to raise the service bar even higher. It was a pleasure to look after you and all your requirements.

We look forward to welcome you back at the Savoy Central.

Best regards,
Faroukh Sunny.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Savoy Central Hotel Apartments

Address: 19 15 St | Rolla Road, Al Raffa, Dubai 49519, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #116 of 555 Hotels in Dubai
Price Range: $59 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Savoy Central Hotel Apartments 3*
Number of rooms: 154
Official Description (provided by the hotel):
Savoy Central at the heart of Bur Dubai is just minutes from fashionable shopping centers, the gold and textile souks and business districts of Dubai.With 154 well appointed air conditioned executive studios, the hotel offers twin and large beds with en suite bathrooms, fully equipped kitchenettes and washing machines. Modern day comforts such as high speed internet access and cable television for viewing pleasure complement your stay.Savoy hospitality offers quick and friendly service to business and leisure travellers. ... more   less 
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