Stayed for 5 nights for business at this new hotel. Overall a nice new hotel although in the middle of nowhere. Rooms are nice and loved the big bath tub and rain shower, only minus that I had in e room was the control panel in front of the bed - it doesn't seem to always work and on one night when I returned from work at 4am and desperately needed sleep, the whole panel failed which means that the lights could not be turned off at all - very annoying.
Staff in the lobby also needs better training. Enquired staff in the lobby on non-cash paying options to get to the airport and was informed that I could ask front desk to call a taxi that accepts credit-card, however the front desk advises me that is completely untrue which almost left me stranded at the hotel prior to the flight. Better local knowledge needs to be taught.
Food and beverage options are fantastic at this hotel and not too expensive. Breakfast buffet was one of the most impressive that I have seen - love it. Also dinned at the Thai and Japanese restaurants which both offered fairly decent cuisine.
Overall a good experience but hoping for improvements to staff training and for the hotel to fix up that control panel in room
- Official Description (provided by the hotel):
- Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm, and the JW Marriott Marquis Hotel Dubai - the worlds tallest hotel. It is a place where dreams come true, as is our hotel in Dubai. JW Marriott Marquis Hotel Dubai offers a spectrum of business facilities for the most discerning travelers. We are a hotel synonymous with intuitive service and refined taste, and our Dubai luxury hotel's title is given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, JW Marriott Marquis Hotel Dubai resides in the Business Bay area and is a top choice for 5-star hotels in Dubai. Spread across 2 iconic towers, our hotel features exceptional event and business facilities, an enticing array of bars and restaurants, and the sublime Saray Spa and Health Club. ... more less
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