We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Huuuge portions, delicious.”

The Cheesecake Factory
Ranked #2 of 87 Dessert in Dubai
Certificate of Excellence
Price range: $40 - $60
Cuisines: American
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Reviewed January 30, 2013

On our last holiday, we stayed at the Kempinski Hotel, Mall of the Emirates. The first restaurant when you enter the mall is the Cheesecake Factory and it is large. Everything about it is big. Big portions, big booths, big smiles .... We were fortunate enough to eat there on opening night. The American and local staff were wonderful. Very friendly and attentive. We had the best seats in the house-overlooking Ski Dubai.
Our tastebuds were in heaven from the time we took our first bite of our meals. We had to go back again just to make sure that we had not been dreaming. The mash potato that accompanied our mains was the star on the plate. Dessert was, of course, delicious. I'm still drooling at the memory of the Chocolate Brownie Sundae!
Staff were so accommodateing that they let us come in after 1am to have supper. There was no rush on their part to clear up and close shop. We truly appreciated that.
We so need a Cheesecake Factory in South Africa.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Ravin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (4,248)
There are newer reviews for The Cheesecake Factory
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

3,389 - 3,393 of 4,248 reviews

Reviewed January 26, 2013

We were so excited to visit the cheesecake factory in Mall of Emirates, it was our last night in Dubai and did not feel like hotel food. We had great reception service and our waiter was a delight!! Whitty and so friendly. We had a look at the menu and felt overwhelmed... to Much food... We decided that we are going to order a light crumb fish and chips because we wanted to try the cheesecake. Our meals came and it was huge!! It was a scope of chips each and oiled fried butter fish. not what we wanted. The restaurant was very busy and we decided to eat it. The fish tasted under cooked and the chips were oily. After a drink each, a shared started dish and the wrong food we walked out with a bill of AED190.00. Weleft feeling completely disappointed. We did not even tried the cheesecake..

    • Value
    • Atmosphere
    • Service
    • Food
Thank Karolina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

What a surprise, love it. Great value. A all round resturant for everyone. Food was excellent and service fantastic !

1  Thank JodyMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

So excited to visit the cheesecake factory in Mall of Emirates, invited my best friends to MOE late afternoon, welcome wasn't that welcoming as if the hostess was just in a rush to seat customers there was no option to choose a table only to be escorted to section which was available. Seating at the table menus were offered, section waiter came upfront introduced himself and offered the menus asked for beverages as usual. Menu selection was so exorbitant too much food to choose which l guess is the standard for all cheesecake factories. We ordered our meals all went perfect. We waited for more than 47 minutes for the food to come, 3 Steaks and 1 main pizza, no bread was offered to the table ended up asking if we can have the bread since the food took so long, we reordered the drinks again still waiting for the food and finally after the food came, only pizza was perfect, we ordered 3 steaks as medium to well-done but turned out to be medium, mashed potatoes the taste like something else, we called up the supervisor to ask about the type of cut (Sirlion Steak) got confused requested for the manager who tried to explain the whole issue but the late lunch mood was gone, to make matters worse it was friend's birthday we had already told the waiter instead of them asking if there is any occasion being celebrated but nothing. The Atmosphere is quite good, view fabulous but too much staff because so many supervisors' are just standing doing nothing and not even checking on the table wats going on. we requested for the bill 5 times seemed to be impossible for the check to come and finally another staff from another table brought the bill AED695.00 paid up the check left the restaurant completely disappointed to the up to the extent that l will never come back to you again. Value for money ain't that good as compared to other cheesecake factories that l have visited.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Henry240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Had to book 40minutes in advance because it is an extremely busy restaurant! Had to wait another 10minutes before being shown to a table. Lots of friendly faces greet you at the entrance. The brown bread in the form of a roll was delicious! The chicken in a burger form was mediocre. The scampi served with chips and coleslaw from the speciality menu was absolutely delicious! A big enough portion for two if you're not so hungry. The lemonade with mint was refreshing.

    • Value
    • Atmosphere
    • Service
    • Food
Thank ProudlyDurbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Cheesecake Factory also viewed

 
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
 
Dubai, Emirate of Dubai
 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing