We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible Spa”
Review of Spa Indulgence

No photo provided
Got a photo?
Add it.
Spa Indulgence
Ranked #137 of 240 Spas & Wellness in Dubai
dubai
1 review
“Horrible Spa”
Reviewed August 9, 2012

I have a voucher to be redeemed in Auris Tecom or Al Barsha but everytime I called the Spa no one answer and they always transfer my call. How come there is no direct line to the spa??!! Finally I made an appointment after more than 5 times calling back and forth and on the day 2 hours before the appointment time I get an sms from the Spa manager saying that there is a renovation going on and they need to cancel my booking. I called the manager to rebook because the voucher is expiring in 2 days and he confirmed that he will book on the coming week even the voucher expired but I never get any call back for confirmation. I called again to make appointment on the day the manager promised to book for me but it's fully booked and they said they cannot do anything because my voucher is expired. Really disaster management......

Helpful?
Thank pertiwi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1 review from our community

Travelers who viewed Spa Indulgence also viewed

Dubai, Emirate of Dubai
 
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
 

Been to Spa Indulgence? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing