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All reviews washing machine taxi stop long stay small kitchen easy access room service the hotel is clean close proximity excellent location sheikh zayed road house keeping front office enjoyed my stay tecom atria apartment supermarket
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13 - 18 of 428 reviews
Reviewed December 27, 2017 via mobile

Auris hotel apartments are absolutely stunning!
Very well decorated and spacious nicr view of the city!
upon arrival you are very well received and treated !
The client support staff is absolutely amazing! The hotel presentation is very good! The pool is acceptable!
Is located near the tube; supermarkets and restaurants are at a walking distance!
The apartments a very well equipped with all necessary utensils!
Several restaurants do food delivery that is a plus !
It’s has a parking place if you chose to rent a car

My only complaint is cleaning services! You are all day away in business meetings or exploring, at the end of the day you arrive and the hotel and the apartment as not been cleaned, 5/10m after a knock on the door, cleaning service- sent them away acople of times and even complained to the reception; I really hope this flaw has been addressed! At it’s one of those things that makes or breaks an hotel!

But my overall experience was nice and made even better due to the nice staff but can the cleaning service need a very good upgrade!
Metro (hotel cat) is a great host !

Date of stay: July 2017
Trip type: Traveled on business
1  Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2017

It looks like the place is getting a little bit of work done. Once we arrived we were met with the nicest of people who were all very helpful. The apartment was large, had washer and small kitchen area. We requested 2 twin beds and they were VERY small twin beds. The bathroom had some signs of mildew but nothing that a good cleaning wouldn't get rid of. The rest of the apartment was spotless! We only stayed one night at the end of our trip and unfortunately for the remainder of things we wanted to see it was a little bit of a drive. We went to Miracle Gardens, Global City and Mall of Emirates and with the exception of the mall, these things were over 20 minutes away with traffic. Overall the apartment was satisfactory but nothing over the top.

Date of stay: December 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Jeanette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017

This hotel is ideally suited for me as it next door to the Dubai Metro System, has easy access for drivers and has excellent Staff that always congenial, courteous and very efficient. This is the third time that I have stayed here, this year, in a one bedroom suite, and it has a very comfortable home away from home.

Room tip: Upper floors, away from constuction sites, are quieter
Date of stay: November 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
Thank Osmond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Libu Daniel A, Manager at Citadines Metro Central Dubai, responded to this reviewResponded November 13, 2017

Dear Mr. Osmond,

Thank you for taking the time to write your review on TripAdvisor.

We are pleased to have you as our guest at Auris Metro Central Hotel Apartments and it is truly encouraging to hear that you had comfortable stay.

We wish you well and we look forward to your return visit.

Your feedback is greatly valued and please let us know if we can be of any assistance.

Best Regards,
Libu Daniel
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2017 via mobile

I stayed in this apartment hotel in a medium suite with my family for 8 nights. The balcony from 10th floor had a great view of the highway and the night view is more beautiful. Great location 10mtrs from Metro, 50 mtrs from restaurants and super markets. Bang on the main highway Sheikh Zayed Road easy to travel to old Dubai or Jebel Ali. Well maintained and clean rooms. All gadgets in good condition. Very polite and helpful staff and nice place to be in. We felt like leaving our home after 8 days of stay.

Date of stay: November 2017
Trip type: Traveled with family
1  Thank 427sureshm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Libu Daniel A, Manager at Citadines Metro Central Dubai, responded to this reviewResponded November 13, 2017

Dear Mr. Suresh,

Thank you for taking the time to write your review on TripAdvisor.

We are pleased to have you as our guest at Auris Metro Central Hotel Apartments and it is truly encouraging to hear that you had comfortable stay.

Your feedback is greatly valued and we certainly look forward to welcoming you back again in the near future.

Best Regards,
Libu Daniel
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2017 via mobile

My stay here has been for a long duration (from March till now) in the one bedroom suite. And it has become a very comfortable home now. It has all the amenities you would need - the kitchen is well equipped, proper toiletries and enough equipments for an easy stay.
The best thing about this hotel apartment is it's location. It is literally situated on the metro station gate, which feels like a blessing when you consider Dubai's weather. Two of the biggest malls (ibn battuta mall and mall of the emirates) are located at a 10 min distance (by metro).
Second best thing would be the service. Amazing staff and service. I lived in room 913(now 912) until now where Shahdad has been providing us house keeping services​ and this guy is so keen and honest in his work that makes me recommend him to everyone who visits there. You should really ask for him to work for your apartment, you'll be assured by his genuineness.

P.S. See below the view from our apartment.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank VishakhaS97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Libu Daniel A, Manager at Citadines Metro Central Dubai, responded to this reviewResponded November 13, 2017

Dear Mr. & Mrs. Sharma,

We are truly delighted to read your wonderful feedback. It is our commitment to provide a remarkable experience to all our guests, and we are glad to hear that you were pleased with our service, our colleagues and hotel location.

Thank you for recognizing our team's efforts who contributed a great part in making your stay more enjoyable. We do appreciate your kind words with regards to the service provided by our Housekeeping particularly Shahdad. I will definitely share with them your recognition.

Your feedback is greatly valued and please let us know if we can be of any assistance.

Best Regards,
Libu Daniel
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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