I and my husband booked an appointment at the vital Spa and we were there at the given time and date. But when we arrived at the spa reception we were told that we were book at another time. The staff whom we spoke with was very defensive and vey very rude. My husband was so angry when the staff started raising her voice at me. We were definitely not going back at this hotel.
- Official Description (provided by the hotel):
- In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more less
- Reservation Options:
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