I picked this place at the last minute and wished i had spent a little more time finding another. Middle East liberties grants this hotel 4 stars. That's pushing it.
Check in was fine. We were given room 417.
Being led to our room the place appears dingy, with 20-30 year old decor and stained carpet in the hallway. The room was big and despite being a non-smoking room, reaked of smoke. We called for an ironing board/iron to be brought to the room before dinner time and nearly 30 mins passed before a friendly second call to remind them did the trick.
The hotel includes valet parking which is a plus. They were pretty good.
We returned to our room around 2am only to find that we were situated right below an Arab bar with the music blaring. We called twice asking to speak to management, but no one ever called back. It was bad, the music continued for another hour and finished at 3am. Housekeeping showed up at 0830 then the cleaning for the bar above us started at about the same time and made a racket. With all the disturbances, it was impossible to get back to sleep.
The sink in the bathroom was clogged. Internet is not included and expensive to purchase.
Spoke to the front desk during check out and told him my experience and while he did apologize and offered an upgrade, the damage done. A discount would have been the right thing to do.
Won't be back. Cannot recommend.
- Official Description (provided by the hotel):
- A warm reception, an uplifting ambience and a memorable experience. That is what makes Capitol Hotel one of the finest 4 star deluxe hotels of Dubai. From the first welcome to the last goodbye, our facilities and services spell comfort, efficiency and guaranteed satisfaction. Dubai continues to grow into one of the most renowned metropolitans of this era and Capitol Hotel is right at the heart of it all. Strategically located at the hub of the business district of Bur Dubai, the hotel is located just minutes away from Etihad Museum, Dubai Drydocks, Port Rashid, Dubai Maritime City, Kite Beach Jumeirah, Dubai International Airport, Sheikh Zayed Road & Closest to DWTC - Dubai World Trade Centre. Staying in Capitol gives you the absolute advantage of location, whether you're visiting for business or leisure. Capitol Hotel boasts modern architecture with an overtone of elegance. 152 Guest rooms, including 16 elegant suites, open their doors to sophisticated luxury. Fitted with mini bars, built-in-safes and other VIP amenities, every room at Capitol offers you comfort and relaxation like none other. All the rooms are equipped with all standard accommodation features, 37” LCD TV, in-room safes, mini-bars and remote controlled air-conditioning and ambiance settings. At Capitol Hotel, we ensure that you will have a wonderful stay and indulge in a great time at our world class, multicultural outlets. Giving you a true taste of the culture, class and charm of the city of Dubai. ... more less
- Reservation Options:
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- Also Known As:
- Capitol Hotel Dubai