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“Very Disappointing Stay”

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Golden Sands Hotel Apartments
Ranked #205 of 549 Hotels in Dubai
perth wa
Level 5 Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Very Disappointing Stay”
Reviewed October 22, 2012

I stayed here (Golden Sands 3) with my husband 3 years ago and had no issues whatsoever however this recent trip with my daughter and 2 grandchildren was quite the opposite. The apartments are quite spacious but we had only one working shower out of the two bathrooms. The en suite shower had no water pressure and had cold water only were as the main bathroom had very hot water only with a little better water pressure. I cut my hand on a broken tap in the wash basin and the bathroom was very grubby from the time we entered and was never cleaned properly at all. We where always last to have our room cleaned and on our second day I had to ask the reception if our room was going to be cleaned because it was 5pm and still had not been serviced. From this day onward we stopped getting tea/coffee/shampoo/soap supplies. Our towels where at times very old thin and raggy with frayed edges, we did wonder if these where given to us because we always seemed to be asking for something which was missing from our room. The fly screens were ripped and hanging off in the bedroom and the door to the patio had a broken lock - great as the hotel doesn't hold themselves responsible for anything that goes missing from your room. This apartment was in a bad state of repair and needed upgrading urgently. I do not recommend Golden Sands 3 and will not be staying here again.

  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Papswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 20, 2012 via mobile

Great Hotel, Friendly staff, Great car parking................Great for family's
We stayed at the Golden Sands 3 Hotel. There are quite a few of the hotels from 1 to about 10 of the Golden Sands Hotels.....
In the same area....................
The hotel had a swimming pool for the children who had a great time.......
The room had a kitchen diner, two sofas, flat screen tv & two single beds.......
The bedroom was a good size with on suite. BUT the bathrooms are dated..........
The rooms were cosy & we will go back again.....

Stayed October 2012, traveled with family
Helpful?
1 Thank Suziej44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 19, 2012

We stayed in GS 10 and found the apartment and rooms surprisingly spacious. The staff were friendly and helpful and the hotel is central and walking distance from Spinneys and Burjuman Mall. When we needed help with transport and directions, there was always someone on hand to assist. We arrived several hours earlier than the set check-in time, and the front desk staff were very helpful in getting us into our rooms early. This was a big bonus as we had limited time. Pool was very warm, as you can imagine, but clean and well looked after. Squash courts and recreation room was also well kept and always supervised even when it was only us using it. Good value hotel we will use in future trips.

  • Stayed September 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Siaki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 18, 2012

Its a much delayed review of our holiday last year in Dubai 2011 (October 5th to 19th October 2011) The following is what we felt of our holiday.

1) The staff extremely kind and helpful. We had checked in earlier than time and even on our last day they din't make us to vacate the room earlier (as per the normal rule) also considering that we had a 2 year old kid with us.
2) The travel desk staff very co-operative
3) The breakfast had a lot of options and menu kept changing everyday, unlike some places we have been.. it was not the same routine breakfast layout.
4) The pool was very clean and well maintained.. the gym was well maintained as well.

We stayed at the Golden sands apartment 3, the other properties are located around the same area. Our room was really well kept and comfortable for us (3 of us including our child)

Over all we had a lovely and calm stay.. the only one drawback we felt was that the walk to the Al Karama station is a good 15 minutes walk and so also is the Burjuman shopping mall. The CLOSER option to take the metro will be the Al Fahidi which is a bit closer which we realised of it on the 5th day of our stay.. but over all minus the distance it was the best place to stay we dint not have any problems with our stay. Had the most beautiful family holiday!

  • Stayed November 2011, traveled with family
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Helpful?
Thank jilleethan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level 5 Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 18, 2012

We stayed at the GS 10 for 4 nights. We had a 2 bed apartment which was big and clean. It showing a bit of ageing and the appliances in the laundry a old. The service was great and the location very central. There is a 24*7 shopping centre across the road which also caters for non muslims, there is also a currency exchange with good rates. Free internet was a bonus and the pool is ok. If you want a taxi, get your own as from GS it will cost a lot more.

  • Stayed October 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank norbham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 17, 2012

Spacious studio. Helpful staff. Pretty good restaurant and tour booking services. Only 15 minute walk to the metro. Can't be beat for under $100 USD per night. Not fancy but clean. This hotel was recommended to me by 2 independent sources and they were right about it bring safe, comfy and a fray value for the budget travelers.

  • Stayed October 2012, traveled solo
    • Value
    • Location
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Helpful?
2 Thank larskee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brno, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2012

We stayed in GS 3, the room was very clean, the hotel staff was very nice and helpful, the only minus we found, was that the hotel was quite far from the metro, around 1,5km, so we had to use the taxi a lot.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ruxandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Sands Hotel Apartments

Property: Golden Sands Hotel Apartments
Address: Al Mankhool Rd | 15a Street, 8; Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#21 Best Value Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Sands Hotel Apartments 3*
Number of rooms: 750
Reservation Options:
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Also Known As:
Golden Sands Dubai
Golden Sands Hotel Dubai
Golden Sands Apartments Dubai
Golden Sands Hotel Apartments Dubai
Dubai Golden Sands
Golden Sands Apartment Dubai

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