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“Very good location and hotel”
Review of Towers Rotana

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Towers Rotana
Ranked #105 of 545 Hotels in Dubai
Certificate of Excellence
Amman
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very good location and hotel”
Reviewed March 16, 2013

Towers Rotana hotel is one of the best hotels, location wise, as well as the service and value for money.
if you are looking for a hotel well allocated and near the metro station, and has a very nice pool, then rotana is your hotel.
anyhow the gym is bit rusty and needs lots of renovation

very nice bar :)

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hussein83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 20, 2013
Dear Guest,

Thank you for your nice review of our hotel. We are happy that we have fulfill your needs to make your business stay comfortable. We truly appreciate your kind comments on our services and facilities, and your recommendation will greatly help us improve the quality to ensure total guest satisfaction.

Once again thank you and we look forward to welcome you on your next stay with us.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,089 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (290)
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English first
Rio de Janeiro, RJ
Level Contributor
248 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 15, 2013

This hotel has the perfect location: metro station right in front of the hotel and one station away from Dubai Mall. Room was perfectly clean, but the bathroom was unfortunately all wet after every shower. Breakfast buffet is simply delicious! Beauty salon was quite pricey and service not that good. Everything else was excellent. Make sure you use the suggestions of the concierge. Nice guy and great tips!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viajero2203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 19, 2013
Dear Guests,

Thank you for your kind review of our hotel. We truly appreciate your valuable feedback which will make us aware on the actual guests' experience, at the same time will greatly help us improved to provide good service for an enjoyable and comfortable stay. We also thank you for your kind words on the service provided by our Concierge team.

We sincerely looking forward to welcome you and your family again on your next stay.

With best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 15, 2013

Do not use this hotel if you can avoid it. We went down to breakfast on the day we were suppose to check out and when we returned someone had been into our room and left the room wide open. When we reported this to the hotel management they seemed to so all their checks but to date there has been no report as to who entered our room. there never has been a report of the phantom visitor.

They insisted on taking a credit card at the reception and never returned our card. we cancelled our card when we returned to the UK. When we asked for confirmation that the so called reserve on our card had been cancelled we get told that is an accounting issue.

The explanation we were given was that since we did not use the card to pay for our services that we used the confirmation of the refund could not be processed.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank namkcos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 21, 2013
Dear Guests,

Thank you for sharing your experience from your recent stay with us. Your valuable feedback will make us aware on the actual guests’ experience, which will help us improve the quality of our services and ensure total guest satisfaction.

We sincerely hope to be able to welcome you again here at Towers Rotana.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bahrain
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 15, 2013

Stayed for one night, but have stayed several times before. Good location for business stay. Decent rooms and a good bathroom. Buffet breakfast has lots of choice. Overall a good hotel. Not sure it would be my first choice for a non-business stay in Dubai, but I haven't seen the pool / gym so at the price it could be worth it.

Stayed March 2013, traveled on business
Helpful?
Thank blnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 19, 2013
Dear Guest,

Thank you so much for your nice review of our hotel. We deeply value, that you have stayed with us several times for your business trip. We are happy that we always able to fulfill your needs and expectations. We sincerely hope that we will also be your prefered hotel for your leisure stay.

With best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 15, 2013

We stopped over in Dubai for three nights en route to the Maldives.
Although we arrived mid morning, our room was ready and we were very efficiencly and courtesly checked in. The room was quite spacious and the bed was one of the most comfortable I've ever slept in.
We were on a half-board basis and found the food and service excellent. The breakfast buffet was great to set you up for the day and there was a wide variety of food at dinner with a different theme every evening.
It's a few minutes walk to the metro and taxis are very cheap if you prefer to travel that way.
My only observation was that in a hotel of this standard, a shower cubicle would have been preferable to the 'over-bath' variety that was in our room. But really, for the price, it really was very good and I'd stay there again without hestitation.

Room Tip: We had a side facing room on the 17th floor which had a good view of the 14 lane road below, but was...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bruce363021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 19, 2013
Dear Guest,

Thank you for your nice review of our hotel. We are happy that we have provided good service to make your stay enjoyable, and we truly appreciate your valuable feedback. We are looking forward to welcome you again on your next stay.

With best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2013

Good hotel. Well Located . 10 mins from the International Airport and near to the business center.Good breakfast spread and other great food options. The bar in the basement is lively and great atmosphere. They have a good dance floor.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramy1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 19, 2013
Dear Guest,

Thank you for your nice positive comments on our services and facilities. We are happy that you have enjoyed your stay with us. We sincerely looking forward to welcome you back on your next stay.

With best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linz, Austria
Level Contributor
359 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed March 14, 2013 via mobile

I travel the arab countries very often and if possible i always stay in hotels from Rotana.
This gem especially is very nice due to the lovely restaurant and bar. Rooms are clean and with the typical Rotana-Air-Refresher smell. Swimming pool is small and on the rooftop of the parking house.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, March 19, 2013
Dear Guest,

Thank you so much for your kind review on Towers Rotana Dubai. We are happy that you have enjoyed your stay with us. We sincerely looking forward to welcome you soon on your next visit to Dubai.

With best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#98 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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