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“very good location in Dubai and comfortable”
Review of Towers Rotana

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Towers Rotana
Ranked #105 of 545 Hotels in Dubai
Certificate of Excellence
Toulouse, France
Level Contributor
180 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“very good location in Dubai and comfortable”
Reviewed December 20, 2012

W went to htis hotel with a group of colleagues. Reservation had been done by our travel agent.
Location is along Sheikh Zayed road, close to a subway station, which you can use to connect to the Dubai mall or Mall of the Emirates. Around hotel there are a lot of restaurant and snack food. In basement of hotel is the famous Long Bar.
Ther is an open swimming pool and gym club on 6th floor of other building (accessible from basement),
With view of the city.
Staff and concierge are very nice and helpful for reservation of restaurant, golf or taxis.
Breakfast is huge buffet, with lots of choice, but noisy on week-ends as lot of people stay there.

Room Tip: avoid rush hours for breakfast. Enjoy the Long Bar in basement of the hotel.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayimei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 22, 2012
Dear Guests,

It was indeed our pleasure that you have chosen Towers Rotana for your recent visit to Dubai. As we continuously strive to upgrade our services and facilities, we thank you for your valuable feedback, as this will greatly help us to improve and provide good service to meet and fulfill our guests’ needs in making our guests’ stay more comfortable and enjoyable.

We look forward to welcome you again soon.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (290)
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English first
Kuwait City, Kuwait
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 18, 2012 via mobile

The Towers Rotana is definitely now ranked at the top of my preferred list of hotels in Dubai.

The staff were friendly and extremely willing to help and ensure the satisfaction of their guests. This was from the moment I stepped in to the lobby till my bags were placed in the taxi upon checkout. Not a single delay in any request from Room Service, and always served with a very big smile.

Rooms were spacious and clean. The best part of the room I was staying in was the indoor balcony with the leather seating area overlooking Sheikh Zayed Road. A nice touch that will give you the view of an outdoor balcony, minus the heat and noise of the traffic!

Just a few minutes drive from Dubai Mall, and plenty of restaurants within walking distance right on Sheikh Zayed Road.

I will definitely be visiting the Towers Rotana again and again!

Thank you!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Azubaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 22, 2012
Dear Guest,

Thank you very much for your nice review to Towers Rotana. We are delighted that you have stayed with us on your recent visit to Dubai and happy to know that we have provided good service. Thank you for your kind remarks as these go a long way in motivating our team.

Sincerely looking forward to welcome you again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 14, 2012 via mobile

My partner and I stayed here for 2 nights, during our stay it was my partners birthday, the hotel suprised him with a lovely chocolate birthday cake, I thought this was very thoughtful. The hotel is ideally situated on Sheikh Zayed road with the metro station a 2 minute walk from the hotel. The hotel is one stop away from Dubai Mall and Burj Khalifa.

The rooms are lovely, very clean and the staff are lovely, they are more than happy to help with directions, tourist information and any other advice.

The breakfast in the hotel is amazing, so much choice. There's breads, cheeses, meats, fresh fruit, pastries, there is something for everyone. I loved this hotel and would definitely recommend it to anyone visiting Dubai.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank Smitch84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 15, 2012
Dear Guests,

We are glad that you had a pleasant stay and nice celebration. Thank you also for the nice review to our hotel and for the kind remarks to our team. We are always happy to know that we have provided good service and we truly appreciate your feedback.

We look forward to welcoming you back again very soon.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jordan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 13, 2012

I always stay at Towers Rotana whenever I'm in Dubai. It's true that it's a 4-star hotel but it is absolutely better than some of the 5-star hotels I stayed in in Dubai. First of all, you can't ask for a better location. Right on Sheikh Zayed Road. There's a metro station right outside the hotel. Taxis are available at all times. And the area is close to all the hotspots in Dubai. Other than that, the staff is friendly and breakfast is good. But for me the most impressive part is that I feel I get a lot of value for my money. Whenever I look for hotels in Dubai, Towers Rotana is always on the inexpensive side compared to other hotels. Given its prices, location and service, I always check out happy.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honestreviews88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 15, 2012
Dear Guest,

Thank you for always staying with us at Towers Rotana. We are happy that you always have a pleasant stay and grateful for our services and facilities. We truly appreciate your feedback, as this will greatly help us to do better in providing good service to exceed our guests’ expectations.

We look forward to your next stay in the not too distant future.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 8, 2012 via mobile

From the check in it was smooth sailing, classy from the outside and equally good from within, I highly recommend this hotel for convenience, proximity to metro and taxis at any given moment available.
The staff with a special mention of lady in breakfast area by name of Elanor really went out of there way to assist.
The rooms were very comfy, good views as well,particularly enjoyed the elevated couch area by the window which is outside the curtain
Breakfast was a great spread and good ambience in the restaurant
Gym well equipped with friendly staff
Major fast food outlets within walking distance (pizza hut,burger king,nandos)


One major drawback is the wifi, despite being overpriced it didn't work aswell, and you got to pay for a service not rendered
Rather use the free wifi in the lobby

This hotel is suited perfectly more for businessmen and friends not really family with kids in all fairness
A great stay tho

Stayed December 2012, traveled with family
Helpful?
Thank Muhammed777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 10, 2012
Dear Guests,

We are indeed, thankful for chosing Towers Rotana for your recent visit to Dubai. We are glad that we have provided good service and facilities to make your stay pleasant and enjoyable. We truly appreciate your nice review and comments to our hotel.

Sincerely hoping that you will visit us again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pietermaritzburg, South Africa
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 7, 2012

Close to metro. Very central. Lacks the holiday ambience if you going with kids. But for couples or business its excellent. Also the breakfast was top notch. For me the best thing Ws the metro is literally 2 minutes Away on foot.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zaheer c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 10, 2012
Dear Guest,

Thank you very much for your nice review to our hotel. We truly appreciate your valuable feedback as we continuously strive to improve our service and facilities, and only through comments provided by our valued guests we will be able to do so, at the same time, will make us aware on the actual guests’ experience.

We look forward to welcome you again on your next visit to Dubai.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 7, 2012

This was my first trip to Dubai and it could not have been any better. Service at hotel excellent and and I would recommend everyone this hotel. It was 4 Star hotel with 7 Star service. Special tanks to Madhab at Service deck and his staff.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vinner85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 10, 2012
Dear Guest,

We are delighted that you had chosen to stay at Towers Rotana for your first trip to Dubai. We are grateful for your nice review and kind remarks to our team, and I will surely pass on your gratitude to Madhab and to the Guest Service team. Your recommendation will truly support our hotel.

We look forward to welcome you again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#98 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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