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“Perfect location for a visit to dubai.”
5 of 5 bubbles Review of Towers Rotana

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Towers Rotana
Ranked #110 of 540 Hotels in Dubai
Certificate of Excellence
Falkirk Scotland
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Perfect location for a visit to dubai.”
5 of 5 bubbles Reviewed December 3, 2012

My husband and I recently stayed here for a week and thoroughly enjoyed our stay. Every member of staff were polite,helpful, and nothing was to much trouble for them. Our room was on the 20th floor and we had a great view overlooking Sheikh Zayed Road. The room was spacious and the beds were so comfortable. The Metro is a five minute walk and is so easy to use to get you around Dubai. We would recommend this hotel and will certainly stay here again on our next visit to Dubai. No complaints at all.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ELEANOR C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 6, 2012
Dear Guests,

We are glad that you had a pleasant stay with us. Thank you very much for your nice review to our hotel and for the kind remarks to our team. We are happy that we have provided good service to make your stay an enjoyable one. Thank you also for recommending our hotel.

We sincerely look forward to welcome you again soon.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,901 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (287)
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English first
West Sussex, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed November 28, 2012

Only stayed one night and glad it was only 1 night! After being out all day was looking forward to a nice shower before going out in evening - No Hot water!! Room small, bathroom had signs of black mould. I am 6ft 3" and using the loo was almost impossible! On 22nd Floor looking over Zayed Road - very noisey, and windows hadnt been cleaned in weeks!! Went to Longs Bar - staff very busy!! Talking with each other and looking as if busy. Waited 10mins to be served, as did others who came in. When I asked for a reduction in my room rate for the cold shower I was just laughed at! All in all very disappointing and I certainly wont be coming back to the Towers Rotana. Not usual Rotana standard.

Room Tip: Avoid rooms on Zayed road side!
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKDriverMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, December 2, 2012
Dear Guest,

Thank you for staying with us at Towers Rotana Dubai.

We appreciate your valuable feedback as we continuously strive to improve our service and facilities, only through comments provided by our valued guests we will be able to do so, at the same time, will make us aware on the actual guests’ experience.

We hope to be able to welcome you again.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 26, 2012 via mobile

We recently stayed for 8 nights - we were upgraded to a junior suite which was lovely - the standard of everything the hotel does is extremely high , nothing is too much trouble and the reception staff and concierge are very knowledgable
The location is excellent for getting out and about either by the metro system or taxi
We will use the hotel on our next visit

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cooker66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 27, 2012
Dear Guests,

Thank you for taking the time to share your excellent review from your recent stay at Towers Rotana Dubai. We are glad that you had a wonderful and has enjoyed your stay.

We thank you for your kind words of appreciation, which motivates the team to keep delivering the high standards of services to meet our guests' need.

It would be a pleasure to welcome you again.

Sincerely,

Michael Kasch
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 24, 2012 via mobile

Great Pool, Great Restaurants, Great Rooms, Great Service! When we are back in Dubai we will definitely stay at the Towers Rotana. The location was perfect, 10 minute (£3) taxi from Jumeira Beach Park which is lovely and Dubai Mall and the Burj Kalifa are just over the road!

Stayed November 2012, traveled as a couple
Helpful?
2 Thank Jubilee1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 27, 2012
Dear Guests,

Thank you very much for your good review to Towers Rotana. We are delighted to be your chosen hotel during your recent visit to Dubai. We are happy that you had a pleasant and had enjoyed your stay for the services provided by our team.

It is a pleasure to welcome you again soon.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludhiana, India
Level Contributor
110 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

Good hotel, but not as good as you would expect from a Dubai hotel. Its not as modern as you woulD want it to be. The rooms are good, but something in them gives them an outdated look. Maybe the interiors or the decors is just not good. Otherwise good standard maintained in the hotel. The pic on trip advisor definitely gives it a huge property and classy expectation, but its just about a four star. Spa and health club not in the same building and definitely not what u would expect in a 5 star. The lobby restaurant seems to get busy in evenings. Internet charges are on the higher side. Sim recharge available in the small shop inside the hotel at lobby level. Excellent location of the hotel, very close to the metro. Breakfast spread very very good. I personally felt that it was not worth the usd 220 i hd booked it for. Maybe all hotels in Dubai are expensive. Dont know as this was just the first visit!

Room Tip: I likes the higher floors facing the main road
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vineet1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 24, 2012
Dear Guest,

Thank you for taking the time to share your experience from your recent stay with us.We appreciate your valuable feedback as we continuously strive to improve our service and facilities, and only through comments provided by our valued guests we will be able to do so, at the same time, will make us aware on the actual guests’ experience.

We look forward to welcoming you back again.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
2 reviews
4 of 5 bubbles Reviewed November 21, 2012

The room was large with a lovely lounge area and bed area. The staff had a bottle of sparkling wine and strawberries & cream waiting for us as it was our honeymoon. We really enjoyed coming back here in the evening to relax and freshen up for the night. They even carried out turning down duties without any extra cost. The hotel is in a great location and it has a the longest bar in Dubai and every day we simply stepped out the door and into a taxi which brought us the various tourist spots. Also the food is wonderful with so much variety and the service from the staff is amazing - they were soo friendly and helpful.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrishEyesKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 24, 2012
Dear Guests,

Thank you for your nice review to Towers Rotana and for the amazing remarks to our team. We are glad that you had a pleasant stay with us. It was indeed our pleasure and we are delighted to know that we have provided good service to exceed our guest’s expectation.

We are looking forward to your next visit and stay with us again.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
219 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed November 20, 2012

We stayed here whilst my husband was on business. It is a good location for the metro (financial centre) about 5 minutes walk if that and the nearby Dubai Mall/Burj Khalifa.

The rooms are spacious and comfortable. Unfortunately there is no free internet access, you have to pay for it. We were at the back of the hotel and I liked the window bed to view the Dubai skyline. The bathroom lighting was a bit dark.

The staff are very courteous in the lobby and are very helpful.

The swimming pool is more of a refresh pool as its not very big to swim in but there are plenty of sun loungers around the pool with free towels.. Access to the pool is outside of the hotel at the back which isn’t very practical. The downside with alot of hotels in Dubai is that due to the large number of tower blocks the sun at the pool is limited.

There is an excellent bar in the basement called Long's Bar which is worth a visit.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topcat1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 20, 2012
Dear Guests,

We are happy that you have stayed at Towers Rotana Dubai for your recent visit to Dubai.

Thank you for nice review to our hotel and for your kind remarks to our team. Your valuable feedback will greatly help us to improve and provide good service to meet our guests' needs to ensure a pleasant stay.

We look forward to welcoming you back again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Towers Rotana Hotel Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#101 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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