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“Tower Rotana Dubai”
Review of Towers Rotana

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Towers Rotana
Ranked #102 of 546 Hotels in Dubai
Certificate of Excellence
Kent
Level 1 Contributor
2 reviews
“Tower Rotana Dubai”
Reviewed November 21, 2012

The room was large with a lovely lounge area and bed area. The staff had a bottle of sparkling wine and strawberries & cream waiting for us as it was our honeymoon. We really enjoyed coming back here in the evening to relax and freshen up for the night. They even carried out turning down duties without any extra cost. The hotel is in a great location and it has a the longest bar in Dubai and every day we simply stepped out the door and into a taxi which brought us the various tourist spots. Also the food is wonderful with so much variety and the service from the staff is amazing - they were soo friendly and helpful.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrishEyesKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 24, 2012
Dear Guests,

Thank you for your nice review to Towers Rotana and for the amazing remarks to our team. We are glad that you had a pleasant stay with us. It was indeed our pleasure and we are delighted to know that we have provided good service to exceed our guest’s expectation.

We are looking forward to your next visit and stay with us again.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (291)
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English first
Dubai, United Arab Emirates
Level 6 Contributor
228 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed November 20, 2012

We stayed here whilst my husband was on business. It is a good location for the metro (financial centre) about 5 minutes walk if that and the nearby Dubai Mall/Burj Khalifa.

The rooms are spacious and comfortable. Unfortunately there is no free internet access, you have to pay for it. We were at the back of the hotel and I liked the window bed to view the Dubai skyline. The bathroom lighting was a bit dark.

The staff are very courteous in the lobby and are very helpful.

The swimming pool is more of a refresh pool as its not very big to swim in but there are plenty of sun loungers around the pool with free towels.. Access to the pool is outside of the hotel at the back which isn’t very practical. The downside with alot of hotels in Dubai is that due to the large number of tower blocks the sun at the pool is limited.

There is an excellent bar in the basement called Long's Bar which is worth a visit.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topcat1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 20, 2012
Dear Guests,

We are happy that you have stayed at Towers Rotana Dubai for your recent visit to Dubai.

Thank you for nice review to our hotel and for your kind remarks to our team. Your valuable feedback will greatly help us to improve and provide good service to meet our guests' needs to ensure a pleasant stay.

We look forward to welcoming you back again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 16, 2012

We stopped over in Dubai on the way home from a holiday in UK and Italy, and found Towers Rotana to be everything that Europe wasn't. Clean, modern,, spacious and quite luxurious. The staff were helpful and extremely polite and respectful. The location was quite central, yet quiet. The beds were very comfortable with good quality linen. We had breakfast and lunch in the hotel, and both were nice meals. Our bedroom was on the 12th floor I think, and had a very nice view of the surrounding neighbourhood and mosques. If there was any negative at all, it was that there was no free Wifi, which is pretty much a prerequisite in hotels nowadays. I would stay at Towers Rotana again.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 20, 2012
Dear Guests,

Thank you for the nice review to Towers Rotana Dubai and happy to know that you have a pleasant stay for the service provided by our team. Your valuable feedback is greatly appreciated as it will help us improve our services and facilities to meet our guests’ need and ensure an enjoyable and comfortable stay.

We look forward to welcoming you back soon.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 16, 2012

We arrived at about 1am after a long and delayed flight and the hotel had no record of our booking. We had booked through airmiles and had the reservation confirmation with us, but there was no record of it at the hotel. After a short wait, the hotel said they would have it sorted by the morning and although it wan't their fault upgraded us to a deluxe room

The room itself was really spacious with views across the Dubai skyline.

Breakfast was great with plenty of choice and a fast and friendly service.

The pool area was brilliant and a perfect place to relax in the sunshine.

Perfectly located hotel for discovering Dubai and the service from the staff is exceptional.

Room Tip: Get a high room to get grest views
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbiesxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 18, 2012
Dear Guests,

Thank you for choosing Towers Rotana for your recent stay in Dubai.

We are happy that you had a pleasant stay for the service provided by our team, and we greatly appreciate your kind remarks. As we continuously strive to improve our service and facilities, through comments provided by our valued guests we will be able to do so.

We sincerely looking forward to your next stay with us.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 15, 2012

I stayed here for business for a week and the hotel is almost perfect. Firstly, the wifi didn't seem to work unless you use the LAN connection which is a shame as I enjoyed sitting by bay window bed and had to work offline. Secondly, the bathroom was not as finessed as I would have liked - signs of mould in the seal, cracks starting to show on the walls and stained shower curtains. By no means was it disgusting but it's these finer details that were missing. Everything else was generally positive and a great all round hotel for business.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank strawberry_501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 18, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us.

As we continuously strive to upgrade our services and facilities, we thank you for your valuable feedback, as this will greatly help us to improve and provide good service to meet and fulfill our guests’ needs in making our guests’ stay more comfortable.

We look forward to welcoming you back again.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clydebank
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 15, 2012

We only had a few days in Dubai on the way to the Maldives but as part of the Kuoni tour they booked us into the Towers Rotana. The Glasgow flight got us in at 00.30 but by the time we arrived at the hotel it was just before 03.00 but the staff had us booked in and on our way to our room within a few minutes ( they up graded us because this was the first stay with them) The room was a bedroom and lounge thank you for that Towers staff. As over the the days we were in Dubai we had programmed a lot into the time we were there we were glad that the room included breakfast so the day started with not searching for food outside, but there is a Tim Hortons near by if needed Breakfast menu was buffet style and catered for all types of nationalities and was hot and good so no problems Handy for the metro and also handy for the Dubai mall. If you want to go to the Burj Kahlifa book before you leave home it can be booked up to 30 days in advance but back to the hotel the one fault i had was in the Long Bar were we ordered a meal and unfortunatley the fish was over cooked but the staff rectified that at once so i was really pleased with stay in the Towers, and the staff are credit to the company

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bankie2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 18, 2012
Dear Guests,

We are delighted that we have you stayed with us here at Towers Rotana Dubai.

Thank you for your valuable time to share your experience from your recent stay with us and for the kind remarks to our team.

We appreciate your feedback as it will help us improve our services to meet our guests’ need and ensure a pleasant stay.

We sincerely hope to be able to welcome you back again to Towers Rotana in the not too distant future.

Best regards,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level 4 Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 11, 2012

we only had a very short stay but i was a very nice hotel,handy for airport train link and very easy to get to all the places you want to see,when you check in make sure you ask for a smoking or non smoking room,we never gave it a though and ended in a room that had smokers in,

Room Tip: very nice room,they do allow smoking in hotels so make sure you get your preferance,good size room,c...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karenG50_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, Manager at Towers Rotana, responded to this review, November 11, 2012
Dear Guests,

Thank you for staying in Towers Rotana Dubai and for sharing your experience from your recent stay with us. We appreciate your valuable feedback as it will enable us to improve our services and facilities to meet our guests' needs and ensure a pleasant stay.

We look forward to welcome you back soon.

Sincerely,

Michael Kasch
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#95 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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