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“Amazing Hotel Fairmont, Sheikh Zayeed Road, Dubai”
Review of Fairmont Dubai

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Fairmont Dubai
Ranked #50 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed September 28, 2013

Wow !!! i recently was in Dubai on a business trip and stayed in FAIRMONT, Dubai for the very first time and choosed to stay in the starting range of the Room, Fairmont Room, and Wow, firstly the location of the hotel is just perfect located on Sheikh Zayeed Road and walking distance away from Hotel Crowne Plaza, and within walking distance are various restaurants, departmental stores and other common amenities.

The front desk has many counters and the check-in was quick and as desired, King size bed, smoking room.

On arriving in the room, Wow, i thought they have upgraded me in a better room, but on enquiring i was told that it was the standard fairmont room, i had booked for located on the 22nd. floor, it was amazingly large and top class furnitures, interiors and a huge world class was room with separate bath tub and shower cubicle with great toiletries, the room had all the light controls on one of the bedside table for easy convenience.

Wi Fi was complimentary being a Fairmont President Club Member and the speed was terrific, everytime i called any of the service nos., i was welcomed by name everytime i called for any of the services and which really makes one feel special and the service desired was quick and food quality was great also.

The hotel had many bar and night club areas, i particularly like the Cavali Disc and Chin Chin bar. The staff in the entire hotel were mainly Indians and Filipino and all very extremely courteous starting from the hotel porch, concierge, front office, room service and house keeping.

One beautiful mosque and Dubai's leading mobile operator Etisalat building overlooked from my room and the sight at night from my room was just fantastic.

I really enjoyed my entire stay at Fairmont Dubai and it was full value for money offered in every department.

I would recommend everyone to try this magnificent hotel in Dubai in your new trip.

Room Tip: Go in for the standard fairmount room, which is as good or even better than other hotel's super...
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  • Stayed: September 2013, traveled on business
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Thank Vicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 28, 2013

Dear Vicky0372,

Thank you so much for this overwhelming review. For us it is always a real pleasure to host our Fairmont Presidents Clubs members and ensure that every Fairmont experience is always a memorable one.

We are incredibly happy to hear that you had a memorable stay with us, and that you enjoyed the convenient location of our hotel besides the service our colleagues are renowned for. We have shared your feedback to the relevant departments who were thrilled to know that they have made your experience a memorable one.

We look forward to welcoming you soon.

Kind Regards,
The Team at Fairmont Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 28, 2013

My experience this time with the Fairmont was flawless. Smooth check in, perfect room, delicious dinner (wonderful Thai green curry at Spectrum), and great facilities. The Fairmost is the best hotel in downtown when it comes to pools: they have two, one on either side of the building, so that you can sun yourself in the morning and afternoon at one or the other.So if you want to spend your days lounging come to the Fairmont. There are plenty of other reasons to come too.

Great stay, will come again.

  • Stayed: September 2013, traveled solo
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1  Thank R0llingSt0ne2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 28, 2013

Dear R0llingSt0ne2011,

Thank you very much for giving us a second opportunity; we are delighted to hear that in your recent stay we have been able to meet your expectations.

We are also glad to learn that you enjoyed our pools and our restaurant Spectrum on One. We will make sure to share your feedback with the concerned departments.

We look forward to welcoming you again to Fairmont Dubai.

Kind Regards,
The Team at Fairmont Dubai

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Reviewed September 27, 2013

Stayed here on a 2 day business trip and the rooms are just too comfortable. If you want a hotel that has clean sheets, good shower and you just pop in and out then this isnt for you. If you want something that makes you enjoy staying in bed all day and just watching TV, then stay here. As much as I liked Dubai, the heat was too much for me so I preferred the comfort of my room which this hotel provided. Less than a block from the metro station so Dubai mall is about 10mins train ride (PS. the train ride is shorter than the walking distance from the Burj Station stop to the dubai mall!!). Great staff, pity i didnt do the restaurants but the inroom dinning was just as good.

Room Tip: Request for a room facing the highway and not the buildings in the rear.
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  • Stayed: September 2013, traveled on business
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1  Thank Colo_mentality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 28, 2013

Dear Colo_Mentality,

Thank you very much for this amazing review. We are very happy to hear that you had a comfortable stay with us, and that you enjoyed our In-room Dining service. For the next time, we suggest you try The Exchange Grill, our award winning steak house, or Spectrum on One, one restaurant featuring six influential cuisines from India, Thailand, Japan, China, Europe and Middle East.

We really look forward to welcoming you soon.

Kind Regards,
The Team at Fairmont Dubai

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Reviewed September 19, 2013

I traveled there with my husband and 1.5 year old boy. The service is first class, we got to know almost everyone there on a first name basis since we spent 3 weeks there, everyone was always very welcoming, we are so thankful with the concierge helped us a lot on arranging tours, trips and getting around the city. I was worried about staying in a hotel for that long with a toddler but he got very comfortable there and we are happy with all the ladies working at the Cascades restaurant who greeted us every morning when we got breakfast. The hotel is very nice and clean, elevators are fast and we loved getting on the ones with a view. We used the two different pools and they were both excellent, we got a bottle of water and a cold towel during the heat hours, it was nice getting in the water at noon, in the morning pool there is a spa with the jets, and in the afternoon pool there is a small pool for children which was great for us since our boy could walk around the pool without us having to hold him (of course we were always there next to him but he got some exercise).
There is a metro station just outside the hotel, very convenient since you can get pretty much to any Mall from there. There is also a bus stop just past the metro station, and if you keep walking you'll find a small grocery store, a pharmacy and a couple of restaurants. The location is great. We're looking forward on going back!

  • Stayed: June 2013, traveled with family
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Thank laurar42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 21, 2013

Dear Laurar42,

Thank you very much for this amazing review, we are delighted to know that you met the warm service that our colleagues are renowned for. We have shared your feedback with the concerned departments and they are thrilled to learn that they managed to turn your family’s long term stay into a nice experience.

We are also happy to hear that you enjoyed our pools and the convenient location of our hotel, right in front of the metro and close to the main tourist attractions.

We look forward to welcoming you and your family again to Fairmont Dubai.

Kind Regards,
The Team at Fairmont Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

just returned from Fairmont the palm Dubai this morning after a week stay. we had been to Dubai 6 years ago and stayed at the Jel bel ali golf resort and spa this was a fantastic htel service second to none, so we had some reservations staying at the Fairmont.The hotel was fabulous clean,welcoming,and everything you could wish for,yes the service was much different to the Jelbelali but it depends on what you are looking for in a holiday.
there was one asset to the hotel in the name of Maxwell, he had a can do attitude and always ready to help . the Fairmont should think themselves lucky that they have such a man working for them.

  • Stayed: September 2013, traveled with friends
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Thank wendy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 21, 2013

Dear Wendy K,

Thank you very much for taking time to review us. We have shared your feedback with our beautiful resort property Fairmont The Palm and they are very happy to learn that you had a nice stay with them and that our colleague Maxwell provided an outstanding service.

Kind Regards,
The Team at Fairmont Dubai

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Reviewed September 13, 2013

Had 2 nights at the Fairmont. Great location with Metro Station nearby. The stand out was the great customer service from the concierge and restaurant staff. We booked a bed and breakfast rate which was good value and good variety for the breakfast Buffett.

Stayed: September 2013, traveled as a couple
Thank Ljp1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 15, 2013

Dear Ljp1970,

Thank you very much for taking time to post this wonderful review. We do appreciate your candid feedback and we are delighted to hear that you experienced our colleagues outstanding service, the quality and consistency of our food, and the location of our hotel, which is right in front of the metro station with direct service to the airport and to the main tourist attractions.

We look forward to welcoming you soon.
Kind Regards,
The Team at Fairmont Dubai

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Reviewed September 9, 2013 via mobile

Each and every member of staff I interacted with was bending over backwards to help me. Great service here. And indeed they were actively seeking out chances to help me: right down to the doorman asking me "sure you got your mobile, tickets and passport?" as I left for the airport. Order rate service.

  • Stayed: September 2013
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Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this reviewResponded September 15, 2013

Dear Michael P,

Thank you very much for this amazing review, we are glad to learn that you have experienced the service our colleagues are renowned for. We have shared you feedback with our colleagues and they are very happy to know they have made your experience a memorable one.

We look forward to welcoming you again.

Kind Regards,
The Team at Fairmont Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Dubai

Address: Sheikh Zayed Road | 308 Road, 51, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in Dubai
#41 Business Hotel in Dubai
#45 Luxury Hotel in Dubai
#88 Romantic Hotel in Dubai
Price Range: $152 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Dubai 5*
Number of rooms: 394
Official Description (provided by the hotel):
A unique blend of contemporary design and urban chic, Fairmont Dubai hotel is an icon in the financial heart of the city. Designed with business in mind, this multi-use complex is just minutes from Dubai's key attractions, shopping facilities, golf clubs and beaches and is directly linked to the Dubai International Convention Centre (Dubai World Trade Centre) by a dedicated covered walkway as well as linked to the Dubai metro system with direct service to the Dubai International Airport (Terminal 1 and 3). ... more   less 
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Also Known As:
The Fairmont Dubai Hotel Dubai
Dubai Fairmont
Fairmont Hotel Dubai

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