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“Wow! A Truly Wonderful Hotel.”
Review of Fairmont Dubai

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Fairmont Dubai
Ranked #48 of 549 Hotels in Dubai
Certificate of Excellence
Lagos
Level 5 Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wow! A Truly Wonderful Hotel.”
Reviewed July 5, 2013

Stayed at this hotel in July 2013 for 5 nights. Came in for a training course. This is a truly beautiful hotel, wonderful caring and helpful staff, always wanting to know what else they could do to make your stay more enjoyable. The environment is beautiful, the rooms very very nice and the bed, soooo comfortable. The hotel is well situated right next door to the World Trade centre metro station so getting around was easy. There are taxis everywhere if you choose not to use the trains. There is a supermarket down the road and fast food restaurants close to the hotel. Room service the first night in the hotel was so cool. They wheeled in a nicely set table laden with a sumptuous meal for me! Breakfast is really good too with a wide variety of choices to make.
This is one hotel I would definitely come back to! My tip for intending visitors - sign up for the hotel's loyalty program - the President's Club - and enjoy free Internet access throughout your stay!

Room Tip: Rooms on the higher floors are excellent. Join the President's Club to enjoy free Internet acc...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kumbs O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, July 9, 2013
Dear Kumbs O,

Thank you very much for this overwhelming review. We are very pleased to learn that you had a comfortable stay with us and enjoyed the outstanding views from our higher floors.

We are also happy to hear that you found convenient the strategic location of our hotel. In fact, we are directly linked to the Dubai International Convention and Exhibition Centre by a dedicated covered walkway, as well as linked to the metro system with direct service to the airport and to the city’s major tourist attractions.

Regarding internet access, our Fairmont President Club members can discover a world of benefits and privileges that provide convenience when travelling and access to exclusive offerings and experiences, as well as free internet access in our hotel.

We look forward to welcoming you again at Fairmont Dubai!

Kind Regards,

The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (293)
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New York City, New York
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 3, 2013

I selected this hotel for my Dubai stopover from New York to Singapore for two nights, and it turned out to be a great decision.

The facility was beautiful,and the staff was extremely pleasant and courteous and went out of their way to help. The hotel is conveniently located just next door to the World Trade Center metro station.

The fitness center is very well-equipped and well-maintained; the hotel also has two swimming pools. Before reserving this hotel, I had learnt of free wi-fi access with membership to President's club and had signed for it. They gladly gave me free wi-fi.

Room Tip: I was on a higher floor and it was very quiet. If I had to stay at this hotel again, I would again...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yaatri50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, July 9, 2013
Dear Yaatri50,

Thank you for taking time in writing this great review. All of our guests comments are very important to us and appreciate your candid feedback.

We are delighted to learn that you enjoyed your stay with us and specially our facilities and services, such as the pools and the fitness center.

Concerning our Fairmont President’s Club Program, we are happy to inform you that, apart from free Wi-Fi access, you can discover a world of benefits and privileges such as exclusive access to special events, personalized attention and experiences that will leave you with memories to cherish for a lifetime.

We look forward to welcoming you back at Fairmont Dubai!

Kind Regards,

The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuwait
Level 5 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 1, 2013

We were in Dubai for a 5 day trip in November 2012 and we had an experience of our lifetime. The hotel is situated just where it is supposed to be. Shekh Zayed Road!! You have everything just at a minutes away distance. I had a meeting at the World trade centre which was just a 5 min. walk. And yes. The rooms really are well appointed with excellent bath and accessories. We just loved the food. Had a vast variety in breakfast menu. Loved it. Room service was excellent. Staff is very friendly. As I live in Kuwait I will be surely visiting Dubai frequently and Fairmont would be my choice.

Room Tip: Choose a higher floor for great views!!
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prasad1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, July 9, 2013
Dear Prasad1978,

Thank you very much for your amazing review. We are really delighted to hear that we managed to turn your stay into a lifetime experience, as you enjoyed the hospitality our colleagues are known for and the consistent quality of our food.

We are also happy to know that the location of the hotel helped you to move around. As you mentioned, our hotel is located in the city center - Sheikh Zayed Road, and right across the Dubai International Convention and Exhibition Centre. Moreover, by taxi or by metro it is possible to reach the main attractions within a few minutes.

If you require any assistance in planning your next trip, feel free to contact us by emailing dubai@fairmont.com

We look forward to welcoming you again at Fairmont Dubai!

Kind Regards,

The Team at Fairmont Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 23, 2013 via mobile

I stay in the hotel for six nights from 15 to 21 June. King bed room in 29 floor. Great service, outstanding food , excellent location, near World Trading Station of Metro Dubai.
Hotel has two swimming pools and health club.
Hotel is very clean room is large and staffs are very friendly and smile.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jawas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, June 30, 2013
Dear Jawas,

Thank you very much for sharing this wonderful review, we are really happy to hear that you enjoyed your stay with us and specially our facilities and services such as the pools, the spa and the restaurants.

We have shared your feedback to the relevant departments who were thrilled to know that they have made your experience a memorable one.

We look forward to welcoming you again at Fairmont Dubai!

Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed June 21, 2013

I stayed at this hotel with my daughter in June for 4 nights. What a buzz; beautiful, contemporary architecture! The building's about 10 years old but its ageing gracefully because the splendid interior is well and tastefully appointed. The team working here are all so sweet and courteous and every person very engaged with their particular position. I wished I had spent more time in the hotel but there was much to do in Dubai , in our short stay. Next time I come, I will spend more time around the spa, the swimming pools and the restaurants of the hotel - and bring all my family -maybe for a christmas break- (which seems to be our most common shared holiday.) We really enjoyed the culturally diverse breakfast. It was very tasty. I would recommend to keep the cheese in the round and have your guests cut their piece as they do in France. It retains the flavour of the cheese, although people do need to be informed on the way to cut the cheese! Our room had a sensational view from the 30th floor. For a Perth girl that's a very high perch to have a nest. At night I could see the lights of the tallest building on earth (for now) from my bed! I didn't experience any adverse noise from the traffic. The streaming lights of the night traffic and the illuminated buildings together with the backdrop of the desert was a beautiful diversion from reading. I wished I could sleep without having the airconditioning on but alas the building design requires this. As this was the only infringement on my sleep quality as I found the fan sounds rather noisy and incongruous to the rest of the experience. Perhaps I could have requested another room with a quieter airconditioner but it meant moving from a room I liked. I have great memories of this hotel stay. The people there, including fellow travellers, were all of a high calibre.

Room Tip: Ask if there are rooms where the airconditioner has quiet mode for sleeping.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebbieKan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, June 23, 2013
Dear DebbieKan,

Thank you for taking time to share this overwhelming review. We are delighted to hear that you enjoyed your stay with us, and that we turned your moments into memorable memories.

We hope that you enjoyed your time in Dubai and we will be more than happy to welcome you again. We are really sorry to hear that there were some problems with the Air Conditioning; consequently we have shared your feedback with the relevant departments.

If you visit us again, please do not hesitate to contact us directly by emailing dubai@ fairmont.com so that we can welcome you back and ensure that your next stay with us is seamless. You can keep up-to-date with our latest offers and events by following us on Facebook or Twitter.

We look forward to welcoming you back at Fairmont Dubai.

Kind Regards,

The Team at Fairmont Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egypt
Level 6 Contributor
172 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 15, 2013

The Fairmont Hotel is located in a perfect spot for you to explore the city, especially that the monorail station is literally one minute away. The rooms are spacious, spotless clean, have all the necessary amenities, with nice views of the Sheikh Zayed Road. I did not find noise to be a problem at all, the beds were very comfortable and the bathroom spacious and well equipped. Breakfast is not lavish but quite sufficient for the start of your day and the food is really tasty, especially at lunch time. Service was efficient, attentive and professional. There are several eateries on Sheikh Zayed road that you can stroll to from the hotel and the area is quite lively up to the wee hours of the morning.

Room Tip: I understand rooms on the 34th floor enjoy their own patio and swimming pool.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shakers_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, June 23, 2013
Dear Shakers_7,

Thank you very much for this amazing review. We are really happy to hear that you enjoyed your stay with us and specially the hospitality and excellent service that our colleagues are renowned for and the consistent quality of our food.

As you mentioned, Fairmont Dubai is located in the city center and directly linked to the metro system with direct service to the Dubai International Airport (Terminal 1 and 3) and a few metro stops from Dubai Mall, the financial area and other main tourist attractions.

Finally, we would like to inform you that our luxury collection suites are located on the 34th floor. Our suite products consists of three Imperial Suites, two Presidential Suites and one Royal Suite. All of them are perched high above the city lights with stunning views, and offer a wide range of amenities and services, such as smart maid service, complimentary butler service and a variety of Fairmont Gold Services among others.

However, only the Imperial Suites have a rooftop terrace and an indoor Jacuzzi and sunroom, not a private swimming pool. Needless to mention, all our suite guests can enjoy our sunrise and sunset pool.

If require any assistance in planning your next trip, please contact us by emailing dubai@fairmont.com.

We look forward to welcoming you back at Fairmont Dubai.

Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Isles Beach, Florida
Level 6 Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 12, 2013 via mobile

Stayed at the Fairmont Dubai for 8 nights on a business convention. Hotel is nicely kept. Service is great. Rooms were nice, but have stayed in much nicer Fairmont rooms. The Presidents lounge staff were beyond helpfull and knew what we wanted daily by the time we sat down. Best location to get to the Dubai convention center. Good for a leisure stay but best for business.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, June 15, 2013
Dear YoCBoc,

Thank you for sharing this wonderful review, we are really happy to hear that you enjoyed your stay with us and specially the hospitality and attention that our colleagues from the Fairmont President’s Club are renowned for.

For us it is always a real pleasure to host our Fairmont President’s Club members and ensure that every Fairmont experience is always a memorable one.

We value all our guest comments and have shared your review to our team. They are extremely happy to know that they have made your stay memorable.

We look forward to welcoming you back at Fairmont Dubai.

Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Dubai

Property: Fairmont Dubai
Address: Fairmont Dubai Sheikh Zayed Rd | 308 Road, 51, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in Dubai
#41 Business Hotel in Dubai
#44 Luxury Hotel in Dubai
#71 Family Hotel in Dubai
#88 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Fairmont Dubai 5*
Number of rooms: 394
Official Description (provided by the hotel):
A unique blend of contemporary design and urban chic, Fairmont Dubai hotel is an icon in the financial heart of the city. Designed with business in mind, this multi-use complex is just minutes from Dubai's key attractions, shopping facilities, golf clubs and beaches and is directly linked to the Dubai International Convention Centre (Dubai World Trade Centre) by a dedicated covered walkway as well as linked to the Dubai metro system with direct service to the Dubai International Airport (Terminal 1 and 3). ... more   less 
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Also Known As:
The Fairmont Dubai Hotel Dubai
Dubai Fairmont
Fairmont Hotel Dubai

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