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“Good business hotel” 4 of 5 bubbles
Review of Fairmont Dubai

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Fairmont Dubai
Ranked #43 of 544 Hotels in Dubai
Certificate of Excellence
London
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good business hotel”
4 of 5 bubbles Reviewed November 12, 2011

This hotel is only let down is reception - does no justice. Check in was quick and i was in the room before 9am which is fab. Rooms big, clean, airy and very comfy. Staff efficient and couteous. Swimming areas, spa and gym very good. Steak restaurant on site is very expensive and soul less - Sushi restaurant is of a low standard but fills a gap. Cavalli nightspot is v trendy and the place to be seen right now. Hotel is well located for airport. Beats Emirates Towers. Wouldnt stay here if not on business.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Loftie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,556 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
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English first
Beirut, Lebanon
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed November 12, 2011

My wife and I stayed at this hotel in November. Very well located on sheikh zayed, rooms are very comfortable, service is very good and staff courteous, however the lobby could have been much betteer decorated to reflect the luxury standards of the establishment.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JMRif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON
Level Contributor
105 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed November 7, 2011

First impressions count and this hotel does a very good job on that front. Reception is quick and friendly (let me check in at about 7 am even though normally it should be much later).

Room - due to the architecture of this hotel every room must be dual aspect. Room was very big and well appointed. I really liked it. Bathroom smallish but very nice. The only issue really was the noise from the main road. I was on the 20th floor but it was still pretty loud from up there. Take earplugs!

Restaurants - the lobby restaurant does a very good breakfast. I also had one evening meal at the restaurant by the poolside. You can smoke a shisha pipe here if you want. I didn't. Anyhow, the food style is arabic and really very nice. Pretty humid out there though, even at 9pm.

Pool - there are 2 pools which are open morning or evening depending on the direction of the sun. So you have to be pretty smart to move over to the afternoon terrace once the sun has gone from the morning pool. There were plenty of sunbeds when I was there, but I suspect this could get busy at times. They brought around lovely skewers of cold fresh fruit and bottles of water with iced towels from time to time. A nice touch!

Gym - very good. Well equipped and has a personal trainer if you want that service. Not sure how you book it though. The running machines were a tad capricious (you practically have to use the very tip of a fingernail to move up through the speeds - pretty tricky when you are running at pace!)

I was here for business for 4 days but I included a weekend too and though this is obviously not a beach hotel it would be do-able to get to the beach by taxi if you wanted. I had the option of other business hotels but I went for the Fairmont because it had the outdoor pool. It was a good choice all in all. Pretty convenient for the IFC and WTC business areas if that is what you need. I did have dinner at other hotels during my stay and honestly the Fairmont compares favourably to all.

I would definitely go back for business. Though I would definitely pick a beach hotel if I were going purely for pleasure, if you get the chance to combine the 2 then the Fairmont is a good choice.

Room Tip: facing away from the main road might be a quieter option
See more room tips
  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OverworkedUnderpaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, November 10, 2011
Dear Guest,
Thank you for taking the time to write your review. We are delighted to hear you enjoyed your stay with us and enjoyed our health centre facilities, and were able to visit Nine, our rooftop lounge, which has recently reopened for the cooler winter months. Thank you for your comments about the running machines, and we will share this feedback with our team.
As a business hotel located in the financial heart of Dubai we are pleased you had a chance to unwind at our two rooftop swimming pools. On your next visit to the region, why not visit our sister property in Abu Dhabi. Fairmont Bab Al Bahr has its own private sandy beaches with spectacular views of the Sheikh Zayed Grand Mosque.
We hope to welcome you back to the Fairmont Dubai on your next business trip.
Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
112 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 bubbles Reviewed November 6, 2011

The hotel is wonderfully clean and modern, with a friendly and spacious lobby. Rooms are nicely furnished, with big, marble bathrooms. Overall, the hotel is very functional and luxurious, but something was lacking during my stay to make it great.

The elevators are slow, and it takes time to get up to the higher floors. At night, the hotel was noisy-I assume a lot of guests are there for a party. I was woken up several times. In addition, Sheikh Zayed Road is loud, even on the higher floors. Therefore, avoid rooms facing the road.

Staff was friendly, but quite slow. The room keys nor wifi access did always work. As there are so many luxury hotels in Dubai, I am sure that there will be hotels that are less hassle and better.

Room Tip: Avoid rooms facing Sheikh Zayed Road
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  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KarinGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, November 10, 2011
Dear KarinGlobal,
Thank you for taking the time to post your review. We do appreciate your review and have shared your feedback with the relevant departments. We are sorry to learn that your experience did not live up to your expectations this time. Would you please be able to get in touch with us directly by emailing dubai@fairmont.com so that we can welcome you back and can ensure that your next stay with us is seamless?
Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 2, 2011

From check in to check out and absolutely excellent experience. They know how to make you feel good and service was great. Food and restaurants were all very good and we loved our 3 days there. Rooms were beautiful and we were upgraded from a 1 bedroom suite to a 2 bedroom suite.

Must stay!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicholas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed November 1, 2011

Seriously! This is by far the best hotel i've ever stayed in! My sister, nephew and myself were given a suite at this gorgeous hotel and i can assure you they agree with me when i say this hotel tops them all! Abundantly spacious, cleanliness gets a full mark here, modern and practical yet fresh and warm; which are not easy to combine! Good service, friendly staff. Excellent central location. Even arriving at this hotel you can't help but admire it on the outside :) Thumbs up to this hotel! They've done a great job. Can't wait to stay there again :)

  • Stayed December 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Muna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, November 10, 2011
Dear Kholel,
Thank you very much for your glowing review. We are pleased your family enjoyed your stay with us and were able to experience the excellent service which we are renowned for in the city.
We are also well known for our wide range of innovate restaurants and bars. Why not visit our Concierge team during your next stay who will be able to recommend some of our dining options, from international cuisine at Spectrum on One, to our signature steak house, The Exchange Grill, and a global tapas menu at the Nine lounge.
We hope to welcome you back again soon!
Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

This one is one of the best I have experienced. The food is great, the rooms are awesome, the staff is great. There are 2 pools located on the 15th floor on both sides of the building to catch the sun on both side. Lots of restaurants available by walking distance. Taxis are cheap. A/C in the rooms a bit noisy, but overall well done.

Room Tip: Anywhere in the hotel is good
See more room tips
  • Stayed December 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank superteckmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDubai, Guest Relations Manager at Fairmont Dubai, responded to this review, November 9, 2011
Dear superteckmp,
We are delighted to hear that you enjoyed your stay with us.
During your next visit, please visit our Concierge Team who would be pleased to recommend some of our restaurants and entertainment activities around the city. We also have a Metro station located directly outside the hotel entrance, which makes it even easier to get around to the main attractions.
We appreciate your feedback about the air-conditioning units and have reported this issue to the concerned departments.
We hope to welcome you back to the Fairmont Dubai soon.
Kind Regards,
The Team at Fairmont Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Dubai

Property: Fairmont Dubai
Address: Fairmont Dubai Sheikh Zayed Rd | 308 Road, 51, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Spa Hotel in Dubai
#41 Luxury Hotel in Dubai
#41 Business Hotel in Dubai
#71 Family Hotel in Dubai
#88 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Dubai 5*
Number of rooms: 394
Official Description (provided by the hotel):
A unique blend of contemporary design and urban chic, Fairmont Dubai hotel is an icon in the financial heart of the city. Designed with business in mind, this multi-use complex is just minutes from Dubai's key attractions, shopping facilities, golf clubs and beaches and is directly linked to the Dubai International Convention Centre (Dubai World Trade Centre) by a dedicated covered walkway as well as linked to the Dubai metro system with direct service to the Dubai International Airport (Terminal 1 and 3). ... more   less 
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Also Known As:
The Fairmont Dubai Hotel Dubai
Dubai Fairmont
Fairmont Hotel Dubai

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