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“Good value for money ”

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J5 Hotels - Port Saeed
Ranked #80 of 550 Hotels in Dubai
Certificate of Excellence
Melbourne, Australia
Level 6 Contributor
113 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Good value for money ”
Reviewed April 30, 2014 via mobile

This hotel is located near the airport - great if you are leaving early in the morning.
It is also located near the city centre shipping centre & a mosque- so you will hear the call to prayer.
The hotel itself is nice - clean. The staff are very helpful.
The hotel is sold as an apartment hotel- but really it's more hotel that apartment- providing a hot plate and washing machine does not an apartment hotel make- also you generally would expect bigger rooms for an apartment hotel.
There is a restaurant on the ground floor and room service menu- I thought these were well priced - is was around $20us for a main meal.
The negative is that you do have to pay for wifi- which in this day and age is seriously not acceptable.

Stayed April 2014, traveled as a couple
Helpful?
Thank IAmAGlobalNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 27, 2014

Breakfast of a high quality and good selection with great service. Staff promptly supplied bottled water when requested and topped up when cleaning room-no charge. Rooms a comfortable size with comfortable bed. Metro 5-10 minute walk and near shopping mall that includes a large supermarket and an adequate food hall. Pool area very windy and open. Difficult to get to if not too
good with heights. Mosque behind hotel and a brief call to prayer can be heard
at various times throughout day,starting around 4.30am.

starting around 4.30 .

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.K.
Level 3 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 24, 2014

After 11 nights on the Queen Mary 2, we arrived here for one night.This hotel is spotless,and efficient and staffed by the most helpful,charming staff, from the people in reception, the person manning the roof top swimming pool to Michelle at dinner. A complete change from our earlier 11 days. We needed an early breakfast and the 24 hour cafe was set out in the most attractive way with wonderful choices. The hotel is near the airport and is very convenient for an early flight. We would thoroughly recommend this hotel to anyone staying in Dubai for a few days.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 26, 2014
Dear Valued Guest


Greetings and thank you for your review on Trip advisor.

First, I am delighted to learn that you were very satisfied with our hotel facilities, its location and with our colleagues’ service of which you uttered being very helpful and charming.

Your appreciation have been conveyed to the respective department, and trust that we will consistently provide you our utmost service and attention to you at all times.

Thank you for your inspiring review and we look forward to have the pleasure of welcoming you back once again at Rihab Rotana sometime in the very near future.

Assuring you of our best service and attention at all times.

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Level 3 Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 23, 2014

I would select this totel only for bed and breakfast and no more than 1 night. Cheap option in Dubai. Close to the airport. Very Quiet. Small restaurant, poor quality. The breakfast bufet is average. Not alcoholic drink serve in the hotel. Room with washer in the bathroom. Good gym and swimming pool on the top floor.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fersolsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 26, 2014
Dear Valued Guest

Greetings and thank you for staying at Rihab Rotana – Dubai.

We do highly appreciate to receive your valuable review as this would really help us to improve our services and facilities for you our valued guests and rest assured that all your comments will be taken priority to be further reviewed and evaluated.

Thank you and we hope to the pleasure of welcoming you back in the not too distant future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 21, 2014

Stayed here for 5 nights (2 adults with 2 children) Hotel is 5-10mins walk away from Deira Centre mall (plenty of eating places if you're not eating at hotel) & metro station - the entrance is on main road so not easy for vehicles to turn in (miss it and you have to go all the way around). It was easier to get the taxi to drop us off at the mall once we got used to the locality. We stayed in the Classic room with twin beds (queen sizes) so easy to accommodate us. Small kitchen area (washing machine/dryer, microwave, fridge&freezer, cooker and utensils). Bathroom was a good size and there’s a gym/pool for use by guests as well. Free bottles each day which was a great touch! We didn't eat dinner at hotel with fussy children so can't comment but the breakfast had all the usual buffet selection although the breakfast area is small (about 10 tables) so can get busy around 9am-10am. The overall experience was great and staff are very polite and eager to help. Easy to get a taxi to get around city by walking to the mall so no problems. Would recommend this hotel to anyone looking for a central location.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rs0103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 23, 2014
Dear Valued Guest

Greetings from Rihab Rotana and thank you for your review on Trip Advisor!

We are glad to know that you have a delightful stay with us, and you were very satisfied with our services where you commented our colleagues being ready to help and polite.

Such comments truly inspire each one of us to consistently provide you our utmost service and attention at all times.

Thank you for your inspiring comments and we look forward in welcoming you very soon at Rihab Rotana!


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2014

This is an average hotel but it is within walking distance to a huge mall. The hotel is near to the airport as well. The room is average but you'd need to pay for the wi-fi.

The hotel staffs are friendly. Breakfast selection is fine but small sitting area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 11, 2014
Dear Mr Ivan

Greetings and thank you for the time spared in your review on Trip advisor.

We do highly appreciate to receive your feedback as this would really help us to improve our services and facilities for you our valued guest utmost satisfaction.

Thank you for staying at Rihab Rotana - Dubai and we are looking forward to welcoming you back in the not too distant future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suzhou
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2014 via mobile

This hotel is a 5 star hotel. Rooms clean and good size. Very nice buffet. And the best of it very personal service and gentile people. The shopping center is very close to the hotel and has a subway that makes it very easy to move all around Dubai

Stayed April 2014, traveled with family
Helpful?
Thank mzbouvy0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 7, 2014
Dear Guest

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor.

We highly appreciate to receive your comments and to know that we have met your utmost satisfaction with our services and facilities.

Such comments you have shared with us, providing you our personal services and being gentle made us feel so delighted and happy as we continue to strive more to provide your our utmost service and attention at all times,

Thank you for your inspiring comments and we hope to have the pleasure of welcoming you very soon at Rihab Rotana!

Yours sincerely

Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about J5 Hotels - Port Saeed

Property: J5 Hotels - Port Saeed
Address: Al Garhoud Road, Dubai 33871, United Arab Emirates (Formerly Rihab Rotana - Dubai)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Dubai
#53 Business Hotel in Dubai
#120 Romantic Hotel in Dubai
#123 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — J5 Hotels - Port Saeed 3*
Number of rooms: 134
Official Description (provided by the hotel):
The landmark of Deira district, J5 Hotels Port Saeed with its location situated in the heart of Deira District “Al Garhoud Road”, within 5 minutes’ drive from Dubai International Airport and only 5 minutes’ walk from the famous City Centre shopping mall, makes it the right choice for your next visit to Dubai. Each room is designed to make all our guests feel relaxed and at home be it for a short or long stay. Short stay guests will enjoy the all-day dining restaurant with free high speed WIFI throughout the hotel while long staying guests will appreciate the fully equipped kitchenettes, dining space and washing machines that make the stay more comfortable and relaxing. ... more   less 
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Also Known As:
Rihab Rotana - Dubai Hotel Dubai
Rihab Rotana Hotel Dubai

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