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“Convinient if you need a hotel close to the airport”

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J5 Hotels - Port Saeed
Ranked #137 of 541 Hotels in Dubai
Certificate of Excellence
Malaga, Spain
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Convinient if you need a hotel close to the airport”
3 of 5 bubbles Reviewed April 23, 2014

I would select this totel only for bed and breakfast and no more than 1 night. Cheap option in Dubai. Close to the airport. Very Quiet. Small restaurant, poor quality. The breakfast bufet is average. Not alcoholic drink serve in the hotel. Room with washer in the bathroom. Good gym and swimming pool on the top floor.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fersolsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 26, 2014
Dear Valued Guest

Greetings and thank you for staying at Rihab Rotana – Dubai.

We do highly appreciate to receive your valuable review as this would really help us to improve our services and facilities for you our valued guests and rest assured that all your comments will be taken priority to be further reviewed and evaluated.

Thank you and we hope to the pleasure of welcoming you back in the not too distant future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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420 reviews from our community

Traveler rating
    222
    146
    37
    9
    6
See reviews for
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148
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Scotland
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

Stayed here for 5 nights (2 adults with 2 children) Hotel is 5-10mins walk away from Deira Centre mall (plenty of eating places if you're not eating at hotel) & metro station - the entrance is on main road so not easy for vehicles to turn in (miss it and you have to go all the way around). It was easier to get the taxi to drop us off at the mall once we got used to the locality. We stayed in the Classic room with twin beds (queen sizes) so easy to accommodate us. Small kitchen area (washing machine/dryer, microwave, fridge&freezer, cooker and utensils). Bathroom was a good size and there’s a gym/pool for use by guests as well. Free bottles each day which was a great touch! We didn't eat dinner at hotel with fussy children so can't comment but the breakfast had all the usual buffet selection although the breakfast area is small (about 10 tables) so can get busy around 9am-10am. The overall experience was great and staff are very polite and eager to help. Easy to get a taxi to get around city by walking to the mall so no problems. Would recommend this hotel to anyone looking for a central location.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rs0103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 23, 2014
Dear Valued Guest

Greetings from Rihab Rotana and thank you for your review on Trip Advisor!

We are glad to know that you have a delightful stay with us, and you were very satisfied with our services where you commented our colleagues being ready to help and polite.

Such comments truly inspire each one of us to consistently provide you our utmost service and attention at all times.

Thank you for your inspiring comments and we look forward in welcoming you very soon at Rihab Rotana!


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 8, 2014

This is an average hotel but it is within walking distance to a huge mall. The hotel is near to the airport as well. The room is average but you'd need to pay for the wi-fi.

The hotel staffs are friendly. Breakfast selection is fine but small sitting area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 11, 2014
Dear Mr Ivan

Greetings and thank you for the time spared in your review on Trip advisor.

We do highly appreciate to receive your feedback as this would really help us to improve our services and facilities for you our valued guest utmost satisfaction.

Thank you for staying at Rihab Rotana - Dubai and we are looking forward to welcoming you back in the not too distant future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suzhou
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 4, 2014 via mobile

This hotel is a 5 star hotel. Rooms clean and good size. Very nice buffet. And the best of it very personal service and gentile people. The shopping center is very close to the hotel and has a subway that makes it very easy to move all around Dubai

Stayed April 2014, traveled with family
Helpful?
Thank mzbouvy0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 7, 2014
Dear Guest

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor.

We highly appreciate to receive your comments and to know that we have met your utmost satisfaction with our services and facilities.

Such comments you have shared with us, providing you our personal services and being gentle made us feel so delighted and happy as we continue to strive more to provide your our utmost service and attention at all times,

Thank you for your inspiring comments and we hope to have the pleasure of welcoming you very soon at Rihab Rotana!

Yours sincerely

Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed April 4, 2014 via mobile

Two hotels i rank as best in staff service, are Novotel Ploenchit Bangkok And Rihab Rotana.

All the staff at Rihad are super nice and ready to help. Including the GM , Mr Gimmy.

I stayed along with family, From 18 till 22 March. Took the studio room, the room is very clean, good job house keeping.
My kids enjoyed the pool, the staff there are also superb.

The Breakfast at Mocha is l excellent varieties and choices. The staff is also superb.

Reception, is the beautu of this hotel, ready to help , smiling and always there.
Cheking and check out took
zero time. Joaen,you are one of the best reception staff seen so far.

Thanks to all for making our stay a great.

Stayed March 2014
Helpful?
1 Thank Fadi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 7, 2014
Dear Mr Fadi

Greetings from Rihab Rotana!

Thank you for your review thru Trip advisor. It is indeed that our goal is to achieve the highest standard of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions.

Mr. Fadi , I am very happy to know that you had an enjoyable stay with us and were happy with our services and facilities. Truly such comments as yours inspire each one of us to consistently provide you our best service and attention at all times.

Once again thank you and looking forward to having the pleasure of welcoming you once again to our Hotel in the near future. Rest assured that we would continually provide you with the best services and personalized care at all time.

Sincerely yours,


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 30, 2014

We stayed at The Rihab Rotana for four days, it is a great location - close to airport and large mall and metro 5 minutes walk away. We arrived early in the morning and the staff were very accommodating in sorting out an early check in. It is smaller than a lot of the hotels in Dubai which we prefer. I cannot fault anything - great breakfast selection, rooms clean with very comfortable beds, very friendly and helpful staff. Rooftop pool really clean and the is gym well equipment and open early. I would definitely recommend it.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brynna101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 2, 2014
Dear Valued Guest

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor.

We are delighted to receive your kind comments and to know that we have met your satisfaction with our breakfast, rooms, gym, pool and our colleagues for being accommodating, friendly and helpful.

Truly such comments as yours inspire each one of us to consistently provide our utmost service and attention at all times.

We hope to have the pleasure of welcoming you very soon at Rihab Rotana!


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
2 reviews
5 of 5 bubbles Reviewed March 30, 2014

I had a 2 night stay which was excellent. located close to airport and Mall.
Hop on hop off bus departs from the mall ideal to do sight seeing and travel.
Breakfast is available early if you have an early flight.
Bathrooms and rooms clean.
Comfortable bed good sleep.
Would recommend for short stay.

Stayed March 2014, traveled with family
Helpful?
Thank patricknaidoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, April 2, 2014
Dear Valued Guest


Greetings and thank you for your posting your comment in Trip Advisor!

We are pleased to receive your kind comments and that you were happy with our services and facilities.

Your comments are highly valuable to us, as we always aim to meet your utmost satisfaction whenever your stay with us.

Looking forward to welcome you back again very soon and assuring you of our best service and attention at all times.

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about J5 Hotels - Port Saeed

Property: J5 Hotels - Port Saeed
Address: Al Garhoud Road, Dubai 33871, United Arab Emirates (Formerly Rihab Rotana - Dubai)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Best Value Hotel in Dubai
#53 Business Hotel in Dubai
#120 Romantic Hotel in Dubai
#123 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — J5 Hotels - Port Saeed 3*
Number of rooms: 134
Official Description (provided by the hotel):
The landmark of Deira district, J5 Hotels Port Saeed with its location situated in the heart of Deira District “Al Garhoud Road”, within 5 minutes’ drive from Dubai International Airport and only 5 minutes’ walk from the famous City Centre shopping mall, makes it the right choice for your next visit to Dubai. Each room is designed to make all our guests feel relaxed and at home be it for a short or long stay. Short stay guests will enjoy the all-day dining restaurant with free high speed WIFI throughout the hotel while long staying guests will appreciate the fully equipped kitchenettes, dining space and washing machines that make the stay more comfortable and relaxing. ... more   less 
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Also Known As:
Rihab Rotana - Dubai Hotel Dubai
Rihab Rotana Hotel Dubai

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