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“Good Hotel Near Deira City Center and Dubai International Airport”

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J5 Hotels - Port Saeed
Ranked #124 of 545 Hotels in Dubai
Certificate of Excellence
Dubai
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good Hotel Near Deira City Center and Dubai International Airport”
Reviewed January 19, 2013

I spent almost 6 weeks, through several stays the past few months, at this hotel and overall had a very good experience. The staff were courteous and helpful and the rooms were clean, well maintained, and had all the necessary amenities. There is a washing machine in the bathroom, a small (not micro) sized refrigerator, an additional sink with a small cooking unit in the main room, and an iron and ironing board in the closet. The gym and swimming pool were well sized for a hotel that is relatively small by comparison to other hotels in Dubai. Overall it was a pleasant experience. I would advise guests that the internet is quite expensive and each package is limited to only two devices (which are not interchangeable). Traveling for work and having to utilize multiple devices for work and personal activities this cause some inconvenience, but doesn’t take away from the other positive attributes of the hotel. The hotel is in a very good location that is close to the Dubai International Airport, Deira City Center; it’s a few blocks from the metro station and there are many restaurants close by.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FedericoDa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, January 20, 2013
Dear Valued Guest

Greetings from Rihab Rotana and thank you for the time spared in posting your comment on Trip Advisor.

We are very delighted to have learned that we have met your utmost satisfaction and expectation with our services and facilities.

Further, we highly appreciate to receive your kind comments to our colleagues with whom you noted that are friendly and helpful, such comment are truly rewarding for myself and my team as we consistently strive hard to far more improve our services and exceed your expectation whenever you stay at Rihab Rotana.

Once again thank you for your comments and we look forward in welcoming you back to Rihab Rotana in the very near future.

Thank you,

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • Danish first
  • Dutch first
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English first
Plymouth, United Kingdom
Level Contributor
248 reviews
228 hotel reviews
common_n_hotel_reviews_1bd8 730 helpful votes
Reviewed January 18, 2013

The Rihab Rotana is one of the smaller hotels in Dubai, but it's situated in a quieter area of the Deira just 5min from the airport by taxi. Front facing rooms on higher floors have views of the airport runway and distant view of Sharjah. The main road is busy but glazing keeps the noise at bay. Staff are professional and courteous, the concierge informative and helpful. Room was very large with kitchenette, free bottled water, fridge, satellite tv with heaps of channels, tea/coffee, iron,robes and a nice large bathroom. The bed was superb and air con worked well.

I had breakfast at the small restaurant which was brilliant and included tons of choice, hot & cold, fresh omelettes/eggs on request. Room service breakfast is also outstanding value for money with a tray loaded with goodies! The gym is well stocked and excellent with a nice view and good equipment, and finally the rooftop pool is secluded, large and climate controlled with a small bar area.

It's about 10 minutes from Deira City mall, which sells everything you could ever need, and the Metro station is at the far end of the building which takes you anywhere you need to see in less time that you'd think.

Perfect for me, a big thumbs up to the brand for professionalism and as Arnie would say...I'll be back...

Room Tip: high floor at front of hotel avoids street noise and possible disturbance from the Mosque's mina...
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, January 20, 2013
Dear Valued Guest

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor. We are very delighted to have learned that you have enjoyed your stay with us and our services and facilities were at your utmost satisfaction.

It is truly rewarding for me and my team to receive your kind comments and trust that we would continually strive hard to upkeep our highest standard of service to you our valued guest and trust that we will ensure your next plan of stay will be as memorable and enjoyable one with Rihab Rotana.

Once again thank you for your very inspiring comments and we hope to have the pleasure of welcoming you back to Rihab Rotana in the very near future.



Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 11, 2013

Hotel was close to airport and also Deira city mall which had a metro and tour bus stop so for a short stopover the location was great. Dubai was a lot bigger than we had thought and the hotel is at one end so if you need to be at the marina or anywhere at the other end then it is about an hour on the metro. (Not a problem if you have time).

Overall the hotel was clean, affordable and very good for a short break. It was not as amazing as everyone seems to be suggesting in the reviews but it has a pool and breakfast was lovely.

It will allow a basic, affordable and very comfortable stay in dubai. The beds were excellent!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bronaghcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, January 16, 2013
Dear Guest

Greetings from Rihab Rotana!

Firstly we would like to thank you for the time spared in posting your comments on the Trip Advisor.

As I have read through your comments I am very pleased to have learned that we have met your satisfaction with our services and facilities.

We always aim to provide you our valued guest the utmost satisfaction, and your comments are highly valuable to us to far better our service to be able to exceed your expectation as it would definitely help us to constantly upkeep our highest standard of service to you our valued guest.

Thank you for your comments and we hope to have the pleasure of welcoming you once again at Rihab Rotana sometime in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porvoo, Finland
1 review
Reviewed January 7, 2013

The hotel was good and close to Metro station so it is easy to move in town. Rooms were comfort and service was friendly at breakfast and in lobby area. Breakfast was also good with wide range of sortiment. Very good value for the money. Only disadvantage is that sometimes airplanes create noise as it is close to airport.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, January 7, 2013
Dear Valued Guest

Greetings from Rihab Rotana and thank you for the time spared in posting your comment on Trip Advisor.

We are very delighted to have learned that we have met your utmost satisfaction and expectation with our services and facilities.

Furthermore, thank you for your kind comments to our hotel on its location being closest to the Metro station and with the breakfast served being good, while you also have mentioned our colleagues in service for being friendly.

It is very rewarding for myself and my team to receive your kind comments as we consistently strive hard to far more improve our services and exceed your expectation whenever you stay at Rihab Rotana.

Once again thank you for staying at Rihab Rotana – Dubai and we are looking forward to welcoming you back in the very near future.

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasilia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 31, 2012

The hotel is very good, the breakfast excellent. People that works there are very polite and helpful. it's close to the Deira City Center (3 minutes walking) and close to the airport. There is a big swimming pool area and a good gym. We stayed in a room with a mesquita view.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mihessen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, January 3, 2013
Dear Trip Advisor Member

Greetings from Rihab Rotana!

Firstly we would like to thank you for the time spared in posting your comment on the Trip Advisor and for the continued interest shown towards Rihab Rotana!

We are glad to know that we have met your utmost satisfaction with our services and facilities as we constantly strive hard to upkeep our highest standard of services to you our valued guest.

Once again thank you for staying wuith us and we look forward to welcome you once again at Rihab Rotana sometime in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kandahar, Kandahar, Afghanistan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 22, 2012

The hotel is well up there on service and the whole experiance .Fodd was to a very high standard. Rooms had everything and more. I have travelled thoughout the world and this is a very nice example close to all shops and night life in Diera.Many thanks to them all. Andrew Sisson

Room Tip: All rooms are exceptional
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, December 23, 2012
Dear Valued Guest

Greetings from Rihab Rotana!

Firstly we would like to thank you for the time spared in completing our guest questionnaire and for bringing to my attention your experience during your stay with us.

As I have read through your comments I am very pleased to have learned that we have met your satisfaction with most of our services and facilities

We always aim to provide you our valued guest the utmost satisfaction, and such concern are valuable and will help us to better our service and facilities to far more exceed your expectation and rest assured that on your next plan of stay we will ensure to provide you our utmost service and attention at all times.

Once again your comments are much appreciated, thank you for staying with us and we look forward to have the pleasure of welcoming you once again at Rihab Rotana sometime in the very near future.

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 21, 2012 via mobile

Stayed here for a night in July and it was really cheap and since it wasn't tourist season. Its very close to the airport and very clean along with very friendly staff. The room was clean and spacious with a very comfortable bed. Also the hotel is pretty quiet which is great for sleep after a long flight. The on site restaurant was delicious along with great customer service. I would def recommend staying here while in Dubai.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank youngac03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, December 23, 2012
Dear Trip Advisor Member

Greetings from Rihab Rotana!

Firstly we would like to thank you for the time spared in posting your comment on the Trip Advisor and for the continued interest shown towards Rihab Rotana!

We are glad to know that we have met your utmost satisfaction with our services and facilities as we constantly strive hard to upkeep our highest standard of services to you our valued guest.

Once again thank you for staying wuith us and we look forward to welcome you once again at Rihab Rotana sometime in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about J5 Hotels - Port Saeed

Property: J5 Hotels - Port Saeed
Address: Al Garhoud Road, Dubai 33871, United Arab Emirates (Formerly Rihab Rotana - Dubai)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Best Value Hotel in Dubai
#53 Business Hotel in Dubai
#120 Romantic Hotel in Dubai
#123 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — J5 Hotels - Port Saeed 3*
Number of rooms: 134
Official Description (provided by the hotel):
The landmark of Deira district, J5 Hotels Port Saeed with its location situated in the heart of Deira District “Al Garhoud Road”, within 5 minutes’ drive from Dubai International Airport and only 5 minutes’ walk from the famous City Centre shopping mall, makes it the right choice for your next visit to Dubai. Each room is designed to make all our guests feel relaxed and at home be it for a short or long stay. Short stay guests will enjoy the all-day dining restaurant with free high speed WIFI throughout the hotel while long staying guests will appreciate the fully equipped kitchenettes, dining space and washing machines that make the stay more comfortable and relaxing. ... more   less 
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Also Known As:
Rihab Rotana - Dubai Hotel Dubai
Rihab Rotana Hotel Dubai

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