My firend had booked hotel thru Jet Airways package and was staying in the hotel.
I visited the hotel to meet him, i was surpirsed they didnt offer any parking and told me they give parking to people visiting restaurant of their cheap Indian Dance Bar or African Pickup joint.
With difficulty i managed to get the parking somewhat far, receiptions stopped me from approaching lift and asked me to deposit my ID inorder to visit the guest staying in hotel. When i requested for receipt for my ID he misbehaved and threatened to call security. He behaved very rude and infact humilated me and said i am illegal resident of UAE.
It was shocking service/approach of the front office staff.
My friend reported the same to Jet Airways cordinator very next day and she refused to take any action and just gave cool reply she will refer to concerned department.
It was awfull, Guest who expect to be disrespected please book your room in the hote.
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- Also Known As:
- Palm Beach Rotana Hotel
- Palm Beach Hotel Dubai
- Palm Beach Rotana Inn Dubai
- Palm Beach Dubai