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“Loved it....can't wait to return” 5 of 5 bubbles
Review of The Palace at One&Only Royal Mirage Dubai

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The Palace at One&Only Royal Mirage Dubai
Ranked #13 of 544 Hotels in Dubai
Certificate of Excellence
Northants
2 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Loved it....can't wait to return”
5 of 5 bubbles Reviewed June 12, 2006

We arrived at our hotel at about 9am, unfortunatley our room was not ready, which in all honesty we expected but we were knackered and just wanted to shower and change. We couldn't so we made the most of our short stay and hit the gold sook, we found it such an interesting shop, with such a friendly approach from the sellers. I did think that we may had been pressured into buying something but it was the opposite.
We then headed back to the hotel, we decided to relax round the pool, as we started to near the pool we were a bit panicked by the busyness of the pool, but we were soon approached by a man with towels eger to find us some spare beds.....phew!
On our first night we ate in The One and Only Arabian Court which is on the same complex but seperate....we went to Eau Zone, it was FAB. The setting was simply beautiful and the food delicious.
We loved the inbetween hotel bus driver, he was hilarious......he had us dancing in his bus with the CD at full volume! He was very funny.
I would recommend going on the sand dunes on buggies, you do get covered in sand but it is good fun.
For a pre-dinner drink we went to the 360 bar, which you get to from the Jumeriah Beach hotel, on a golf buggy - it plays really chilled out club music, it is lush to relax and take in the views.
We were only there for 3 nights so we crammed a lot in, we really really want to return to do more! We were not effected at all by the construction work, but it would have looked a lot nicer without it. But to be fair if you don't know about the work that is going on before you go, you must live with your heads in the clouds!

  • Stayed April 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
14 Thank Max12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
London
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed June 6, 2006

Our trip in May 2006 was fantastic!! Welcome cold drinks when we arrived started our 10 days of pampering.

OK: Checklist: Positive Side
You don't arrive feeling wrecked - 6 hour flight and 3 or 4 hour time change = no jet lag
Hotel is very smart but not too stuffy
Staff are excellent and friendly - they also don't expect to be tipped at every opportunity (Unlike USA!!)
Rooms are good (no DVD player though which was a shame),
Hotel is very clean,
restuarants are excellent (worst was Olives buffet, best was Nina's), Half board excellent value.
Pool is gorgeous
The people who are there on Holiday are really nice and friendly. Mostly Brits, Germans & Russians

Negative Side:
There is construction going on around the hotel. It did not bother us at all, but the Adults only pool was noisy.
I don't like the beach at the O&O - sand is not that soft, palm construction is not a good view and I saw blue jellyfish!!

We went and looked around various other hotels, the Burg al arab is very "Gold" and quite serious. Jumeriah beach reminded me of a service station!! The new one (like Venice) was huge, busy and like Las Vegas and the Marriott & Ritz Carlton had far too much construction around them.

Word of warning - it took us two hours to get from hotel to the gold souk (25 mins journey). The traffic in dubai is not good during rush hour.

If you like a pool / beach holiday with something to do in the evenings then Dubai is perfect. There are some fabulous bars, shops and restaurants (Buddah Bar was fun)

We loved it so much that we are going back for Christmas!!

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
16 Thank Nathalie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 5, 2006

We stayed in May, monday to Friday. You will find no better place in the world to relax, have superb service and enjoy yourself. It is a hotel with old style service, i'e you are the customer and it is their pleasure to serve you. We had a gold club room, with it's own reception and were treated like royalty. On the second night, a pair of swans arrived in our room, crafted out of towels, a really nice touch. There was live entertainment in the main bar area, which was excellent - not appreciated by the table of germans nearby. Food at the beach restaurant was excellent. I would recommend anyone wanting a special place to stay as a couple to visit here. You will not be disappointed with the old style arabian hotel with absolute luxury. SUPERB!!

Stayed May 2006
Helpful?
9 Thank Piers2n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed June 3, 2006

We stayed at this hotel for 3 nights in May. After a great flight with Emirates we arrived in Dubai at midnight. We were met at the airport and transtered to the hotel which took around 30 minutes.

On arrival at the hotel we were greeted by hotel staff and showed to a lounge area were we were given cold drinks and filled in registration forms etc. This only took 5 minutes and we were on our way to our Gold Club Room.

The rooms were fantastic. Spacious, immaculatley clean and a great big comfy bed. The air con was great (and belive me you will need it!!) Our room was cleaned and towels replenished twice a day and the turndown service was great. We often came back to the room on an evening to find fresh fruit or chocolates.

We found the Gold Club rooms to be great value. In the Gold Club lounge there are soft drinks and coffee avaliable 24 hours a day and between 6-8pm alcoholic drinks are also included. We found drinks in Dubai to be very expensive so it was nice to be able to have a couple of glasses of wine in the lounge before going out for the evening. The Gold Club lounge also offers a continental breakfast, afternoon tea (this is gorgeous) and canapes in the evening. The staff throughout the hotel were great. Proffesional, helpful but unobtrusive.

The grounds within the hotel are perfect and very well maintained. Pool area again was superb. Lots of very comfy loungers and plenty of shade if thats what you want. The guys around the pool are great and as well as waiter service drinks they also supply complimentary water all day. The pool itself was clean, cool and even though it was normally busy it was never noisy so all in all a great place to spend a few hours chilling out.

The beach was superb. Clean, well maintained and lots of loungers avaliable. The sea was clear and very warm.

We found the food throughout our stay to be fantastic. From breakfast to lunch and Dinner all our meals were first class, well prepared with some great menus. Our favourite restaurant was Ninas. The food, ambience and service could not be faulted. We found the food to be reasonably priced. The wines were great if not a little expensive but from what i am lead to belive that is just par for the course in Dubai.

Overall we had a fantastic time and cant wait to return. We have read some reviews about the lack of childrens facilites and as we dont have children it is quite hard to comment. However, I would say this hotel is more suited to adults. If you are a couple or single traveller who wants a luxury break with great weather, food and service then this is definatley the place to go!

  • Stayed May 2006
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
17 Thank gncgray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed June 2, 2006

We arrived at The Palace at 9am after a long flight from Birmingham on 28 May. As soon as you walk in you are greeted and the "welcome bell" rung. We were ushered into the lobby and served tea whilst the reception team arranged check in. Unfortunately (and this is my ONLY complaint) we had to wait until 12pm for our room and I think we only got it then because I complained to the management. It is just very frustrating when you see people who were on the same flight, who were waiting with you then be roomed and come down hours later in swimwear starting their holidays and you still sitting there! Anyways...
The standard deluxe rooms are amazing. Huge marble bedroom and huge bed. Absolutely amazing. The rooms are also cleaned twice daily with fresh bedding and fresh towels. Brilliant stuff.
We had the half board option which is a 120 UAD per person contribution to your bill every night. The 120UAD only covers food and drinks are seperate and have to be paid for. We ate at Olives, The Rottisiere and the Beach Bar and Grill. One night we even had room service (afternoon tea at the Burj had left us stuffed) which was even covered in the half board deal though there was a 45UAD tray charge.
The Olves breakfast was amazing every day. Plenty of choice and chefs who will cook your eggs how you choose. We ate here one evening at the buffet style which was good but not as good as the Rottisiere (in the Arabian Court - free shuttle bus) and I would recomend the Rottisiere for a buffet style dinner over Olives. The Rottisiere is bigger, HUGE carvery and just more choice. Very impressive.
The Beach Bar and Grill was amazing. The mussels and the salmon I had was great and this was one of the nicest meals I've ever had. We did go over our 120UAD for this meal but I had starter and main and boyf had main and desert. We also had plenty fo wine and I think our evening there cost the equiv of £35 which we had to contribute.
The Rooftop bar at the Arabian Court is lovely and worth a vist.
This is a classy hotel. All the guests seemed to be of a high calibre. There was a Premiership footballer there the same week as us and no-one bothered him, stared at him and he was left to get on with his holiday the same as anyone else.
The pool staff are very attentive and bring cool water around. They really can not do enough for you and were wonderful. This goes for all the staff throughout the hotel.
We loved this hotel and though we would not necessarily return again to Dubai (the world is just too big for repeat visits) I would stay at this chain of hotels without a doubt. This hotel has definately set the standard for us and I would recomend this hotel without a doubt.

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
15 Thank Lawyergirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicante, Spain
Level Contributor
159 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
5 of 5 bubbles Reviewed June 1, 2006

If there was a provision for 6 stars- I'd give it.
I travel the globe very often and have stayed at many many 5 star hotels,written many reviews but
I can't review this hotel.
Why?
Simple!!!

Perfection cannot be reviewed - it is only experienced.
Do yourself a favour - experience it. It's a life experience you will never ever forget.

Helpful?
13 Thank Ray Goldberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed May 5, 2006

We stayed here in Mar 06 following a great holiday at Reethi Rah Maldives!!!!

All I can say is that we did stay on the Gold Club floor, check in was great and the facilities there were very good....especially the complimentary drinks and nibbles 6.00pm to 8.00pm, you are served with practically what ever beverage you like and they keep topping u up!!!!!

Reservations need to be made at the restaurants quite a long time in advance and very strange times were available either 7.00pm or 10.00pm in most cases.....considering we had use of the club lounge we would have rather eaten at about 8.00ish.

The Med Restaurant was very poor (the only one u don't have to make a reservation), we had a meal here on our first night.......it was a buffet night!!!!!! not one explanation of how things worked so we sat there like lemons for a good half hour waiting for someone to explain or at least talk to us!!!!!! Our bottle of wine arrived unopened, no corkscrew to be seen.......we tried to get the attention of a waiter but no joy.......eventually I walked around the Restaurant with my wine bottle for a good 5 mins before i got the damn cork out!!!!!!!

All in all the Al Quasar is a much newer nicer hotel which we stayed at in 2005, the restaurants were great and no reservations needed.......sometimes you want to wait till an evening and then decide what cuisine u fancy!!!!!!!!!

The pool at the Al Quasar was huge and plenty of sun loungers and space for everyone, too much shade and palm trees at the O&O........

We did hear a new O&O is being built on the 'Palm' so maybe this one will be gradually going down the pan, please do your research before u book this and do look into the Madinat Jumirah (Al Quasar etc) they really are a better choice for similar money and the location is much better!!!!

Happy Holidays!!!!

  • Stayed March 2006
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
13 Thank Whittingham-Adams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palace at One&Only Royal Mirage Dubai

Property: The Palace at One&Only Royal Mirage Dubai
Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Dubai
#7 On the Beach Hotel in Dubai
#13 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai

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