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Reviewed 4 weeks ago

I stayed with my wife and two daughters, this was our third time at the HG and it was just as good as ever

Rooms are spacious and well appointed

Food and drink offered good choice and especially breakfast

The pool is one of the best we have used in Dubai offering lots for kids and adults

We wont hesitate to return.

Date of stay: October 2019
Trip type: Traveled with family
Thank TravellerTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habtoorgrandresort, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for choosing to stay with us again and for sharing your recent experience on Tripadvisor. We are delighted to know that you found our rooms spacious, food and beverage offerings meet your expectations as well as our swimming pool programs for kids and adults.

We are very glad that we are able to deliver good service consistently and we look forward to welcoming you back to Habtoor Grand Resort, Autograph Collection for another excellent experience.

Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

From the very minute we landed at 7am in the morning to the hotel was very smooth but we were impressed how accommodative Yousri was with our request to check in early. Though the check in time was 2-3pm, he went out of his way to get a room cleaned and upgraded us to a nice clean and pleasant room by 11am. His understanding and genuine care that we were very tired was very much appreciated.

The hotel staff most certainly know what excellent customer service is and no request is too big of an ask.

Yousri, Hassan and Mujaddad are credit to Habtoor, and Habtoor is very fortunate to have such lovely, genuine and lovely staff who go above and beyond for their customers.

However, though the location indicated it was in JBR, we did find the location of the hotel to be a bit far out from JBR, at least 20 mins walk from JBR so please be prepared to walk. JBR has a bucket load of lovely food places from; Five guys, Cheese cake factory to Shake Shack - so need to get taxis when you need a quick lunch/dinner.

100 dirham to airport or from airport.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Endless_Gamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habtoorgrandresort, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 weeks ago

Dear Guest,

Thank you for your time taken to share your experience following your recent stay at Habtoor Grand Resort, Autograph Collection. We are constantly working hard in finding ways to exceed our guests’ expectations and to create a memorable experience and it is truly heartwarming to know that our team was able to deliver exceptional and genuine hospitality during your stay. Rest assured that your special mentions will receive the recognition they deserve.

It is our pleasure to be of service to you and we look forward to welcoming you back soon for another excellent experience.

Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

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Reviewed January 15, 2020

A wonderful hotel with great facilities! We are completely satisfied. The hotel rooms are luxuriously furnished and are very clean! The bed is very comfortable. The restaurants in the area are all good but we felt in good hands in the Al Basha restaurant because the food tasted great, the cocktails were very refreshing and the shisha creates an Arabian flair. The staff is highly motivated and very friendly. They make almost every wish possible. We are in the Habtoor twice and will definitely come back because the location is also excellent.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Travelina93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habtoorgrandresort, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 weeks ago

Dear Guest,

Thank you for choosing to stay with us again and we are delighted to read your wonderful experience. Glad to know that we were able to meet your expectations and felt completely satisfied with our facilities particularly the rooms with its' amenities and cleanliness. Your resounding praise about the excellent hospitality service of our associates is highly appreciated and will be shared especially with Al Basha Team.

We look forward to welcoming you back for another wonderful experience.

Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

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Reviewed January 15, 2020 via mobile

My Forst time at Dubai and I like it. Hotel Habtoor Grand Resort is fantastic. Good Services. Different Restaurant wir fantastic Food and also nice shisha good Cocktails. al Basha is a good recomandation.

Date of stay: January 2020
Trip type: Traveled with friends
Thank grazianop983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habtoorgrandresort, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 weeks ago

Dear Guest,

It was a pleasure to have you with us at Habtoor Grand Resort, Autograph Collection. We are glad to read you had great dining experienced and enjoyed the hospitality extended by our associates, rest assured that your compliments will be shared with the team.

Thank you for recommending us and we look forward to your next visit.

Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

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Reviewed January 15, 2020 via mobile

My Second cavazione Herr and again really amazing service! Good shisha at Al Bahar as well as food. Really good clean rooms!
Dubai is also a nice city a lot to see here. Hotel is a recommendation for everyone! Good place near marina JBA and shuttle services to different Mall

Date of stay: January 2020
Trip type: Traveled with family
Thank GP93111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habtoorgrandresort, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded 5 weeks ago

Dear Guest,

Thank you for taking the time to share your great experience about your recent stay. We are delighted to know that our service, facilities, and location meet your expectations. Your kind words will be shared with the entire team.

We look forward to your next visit to the Habtoor Grand Resort, Autograph Collection Hotels and will once again work hard to earn your endorsement.

Best regards,

Khalid Saeed | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel Jumeirah Beach | PO Box 24454 | Dubai | United Arab Emirates | Tel: +971 4 399 5000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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