This is a case of false advertising - a 5 star!!!! more like 2 star.
The hotel is from the 1960s in it's decor.
The staff are rude at check in - no smile, no welcome, no warmth - a sure sign that the hotel is a million miles from 5 star.
The rooms are something from a the 60s - gaudy colours, dirty showers, tacky tiles. I knew it was bad when on arrival there's smelly fruit in the bowl in the room. This rotting stayed with us for 8 nights - no attention to detail to remove from the room.
The staff are not the brightest and can be downright rude on occasions.
The food at breakfast in inedible - truly awful. even though we had breakfast included - we skipped it every day because i'd rather eat my toenails than that.
The pool is like santa ponsa on acid - overcrowded and not a place you could ever relax at. The beach was the best - probably as it was as far from the hotel as possible.
Internet access was expensive and restricted to one device, rather than room, which is unhelpful.
The staff in the majority would walk past you in the corridors, without a hello, goodnight etc. - a good sign that a hotel isn't concerned about it's customers.
Overall, I'd never go near the hotel again with a barge pole - it' s unusual to find such a poor hotel in Dubai - but this takes the biscuit - truly a dreadful waste of money.
- Official Description (provided by the hotel):
- Situated on Dubai's world famous Jumeirah Beach and adjacent to the magnificent Dubai Marina, the hotel occupies one of Dubai's most enchanting beach side location that is perfect for both business and leisure travelers. The Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. With 446 rooms and suites, Habtoor Grand Resort offers some of the best 5 star accommodation Dubai has to offer in an unrivaled setting. All the spacious guest rooms & suites of the hotel are either sea-facing or overlooking the landscaped gardens. With 16 themed bars and restaurants designed to suit all tastes. Welcome to Paradise of perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by pristine beach and clear blue sky. ... more less
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- Also Known As:
- Habtoor Grand Resort And Spa
- Habtoor Grand Dubai
- Habtoor Hotel Dubai
- Habtoor Grand Resort & Spa
- Habtoor Dubai