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Review of Jumeira Rotana

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Jumeira Rotana
Ranked #171 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed October 14, 2012 via mobile

Good Hotel well positioned close to DDW. Big rooms well clenad but not so recently all the stuff inside . ( bed sofà eg) . Concierge ad receptions well organised . Small gym and very smalla swimming pool . Outside there are popular houses not well integrated in the contest .

  • Stayed: August 2012
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1  Thank andrea v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded October 16, 2012

Dear Wallace 67,

Thank you very much for your comments and for choosing to stay with us at the Jumeira Rotana Dubai.

It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services.

I look forward to welcoming you again at Jumeira Rotana Dubai.

Yours sincerely,

Hani Mansour
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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529 - 535 of 861 reviews

Reviewed September 25, 2012

Stayed for three nights,wished we had stayed for three weeks. On a stop over on the way home to Australia and was a highlight of our trip,Service and staff were unbeatable.Room was spotless and roomy. Aussie hotels need to lift there game when we have never been treated like a king and queen like we were at Rotana.We paid to join the Rotana Club while we were there and it was a great value for money we have had. Staff go beyond there duties to make you feel welcome and seem to know what you want before you do. Staff was amazing, I wanted to bring Patrick home so i could continue to be spoilt.Husband said i wasnt allowed!! Saving like crazy to go back.If you want a quality hotel for romance,pamper yourself and see an amazing exciting place like Dubai than stay at Jumeira Rotana. NO I am not employed by Rotana, i just loved our stay with them and want everyone to have the same.

Room Tip: We had a ocean view queen double room. Great value for little extra cost. Quiet and terrific view ou...
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  • Stayed: September 2012, traveled as a couple
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Thank kerry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded September 25, 2012

Dear kerry d,

Thank you very much for taking the time to review our hotel and for your fantastic feedback.

We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your positive comments will be shared with all the employees of the hotel during our Team Gathering.

Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future.


Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2012

We booked this via agoda, we were sold by the large room (booked the classic suite) for our 12 night stay.
We would definitely recommend this hotel if visiting Dubai, lots of great facilities including three restaurants (all serving alcohol) We really loved the Boston Bar for a great pub/bar atmosphere with good tasty food. The pool area was lovely, and the pool staff very helpful.
Our breakfast was included in the package and there was plenty of choice, everything from fresh fruit, cheese and meats, bread and pastries and a full cooked breakfast range, all really fresh and tasty with a breakfast chef to cook your eggs etc to your requirements. We couldn't ask for more, again the staff were great.
Our room was fantastic, excellent standards and the decoration was good, we loved having the extra space for our long stay and the dining table for a couple of in room dinners. Both room service and housekeeping were faultless.
There are some shops locally (a minutes walk) and a small mall with salons, electronic shop, coffee shop and a Carrefour etc., I also found a good local laundry as the hotel laundry prices were very high. (I had 10 items laundered for the price the hotel would have charges for two!) The hotel is not close to the metro so taxis are the best way around (10 dirhams to the metro), only 15 - 25 dirhams to Dubai Mall (depending on time of day)
If I had one criticism it would be the Wifi, the website stated wifi in the classic suite but does not explain there was a charge. The hotel did give us a 20% discount on the price but we did have to push to get that, also it only allows you to connect 2 devices. In this modern world of technology we had two devices each, but the hotel said they would have to charge us twice if we wanted all four connected. We were very disappointed by this and although it seems wifi in Dubai is expensive and very rarely free, (a few mall and coffee shops) it is a shame this hotel group cannot stand out for the crowd with a great offer for their hotel guests.
Overall this did not spoil our stay, the hotel was lovely and the staff are very well trained and are exceptional in their helpful and friendly manner. We liked using the stairs instead of the lift and all staff front and back of house always greeted us. A great asset to hotel.
We would definitely return to this hotel, hence happy to recommend to others as a reasonably priced 4 star hotel in Dubai with lots of amenities.

Room Tip: The classic suite is great if you would like a bit more space.
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  • Stayed: September 2012, traveled as a couple
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Thank ShellCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded September 15, 2012

Dear ShellCornwall,

Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.

We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services, facilities and most of all the employees. Your positive comments will be shared with all them during our Team Gathering.

Also, we would like to inform you that we already reviewing the information in the website. It is our goal to maintain the highest standards of service to all our guests and we really thank you for your feedback.

We do hope to see you again very soon and make your next stay as impeccable as you had your last stay.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

Very clean and comfortable hotel with friendly staff and a lively yet unimposing bar. Facilities were pretty good, location is a short taxi ride from most destinations (although off the metro line which is the primary public transport available).
My family and I were well looked after and very satisfied with our experience. I would definitely stay there again if i were to revisit the city.

  • Stayed: September 2012, traveled with family
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Thank Donnchadh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded September 15, 2012

Dear Donnchadh1,

Thank you very much for taking the time to review our hotel.

We are pleased to know that you and your family had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments.

Thank you once again and we do hope to have the pleasure of welcoming you and your family back to Jumeira Rotana Hotel some time in the near future.


Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

Booked a suite, got a good deal from laterooms. Really large suite, comfy beds. We travelled as a family of four so requested for 2 single beds for the two kids, because the seperate bedroom was so big, we had the two extra beds in the bedroom and there was still plenty of space! We arrived at 1 am and booked a pick up from the airport. We were greeted by a member of the hotel and transfered within 5 minutes. Booking in was quick and the extra beds were set up straight away. Breakfast was included, had the usual eggs, beans, bread, fruit, cereal, hash browns, juice, small selection compared to some larger hotels but it was enough. Very clean. We had fresh towels everyday and the room was cleaned on a daily basis. Can't fault this hotel. 10 minutes to Dubai Mall which cost 20 dirhams. There is a bar downstairs but doesnt cause any problems and serves nice lunch and has a non smoking area when you have kids with you. Booze is expensive so buy from duty free before leaving the airport, it is very reasonable from there, otherwise you cannot get it anywhere apart from the hotel at a very very high price!! The front of the hotel faces the burj khalifa in the distance, but its nice at night to see all the buildings lit up. There are eating places all around on the main street so you will never be hungry even at 2am!! We had our two boys with us age 5 and 8 and they loved it, the pool is small but nice. It was hot in August but bearable because we were in and out of cabs, shopping malls and shops which are all air-con..

Room Tip: Rooms on the front of the hotel gets a good view. Suites are massive.
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  • Stayed: August 2012, traveled with family
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Thank tina738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded September 2, 2012

Dear tina738,

Thank you very much for staying with us at Jumeira Rotana Dubai and for such a pleasant review.

We are extremely happy to know that you and your family have enjoyed your stay and were happy with our services and facilities. Your positive comments will be shared to all the employees of the hotel.

Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future.


Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2012

Overally, this is a good hotel with nice staff and good enviroment. Non of them were excelent, but in most of the time "good" is enaugh to choose somewhere to stay in.
If someone is going to use the hotel just as a place to stay and rest at night, it is good, but nothing more to spend some of your time in the hotel itself, except its bar which can be a good place for late nights.

  • Stayed: August 2012
    • Value
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Thank Alireza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded August 15, 2012

Dear Alireza A,

Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a good review.

Your comments will be shared with all the employees of the hotel which you have praised in your feedback.

It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services.

We look forward to welcoming you again to Jumeira Rotana Dubai.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

the hotel was very conviniently located,very near to jumeira beach and the burz khalifa. shopping areas are very closeby. the 2nd december street has all kinds of restaurants with many cuisines.overall excellent service,spacious and clean rooms,good location,and a very receptive staff. it was a wonderful experience- its a highly recommended hotel,will love to stay there again next time.

  • Stayed: July 2012
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Thank doc420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded August 3, 2012

Dear doc420,

Thank you very much for taking the time to review our hotel and for the excellent feedback.

We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your positive comments will be shared with all the employees of the hotel.

Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeira Rotana

Address: Al Diyafah Street | 3a Street, Al Badaa, Dubai 33640, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#124 Business Hotel in Dubai
#149 Luxury Hotel in Dubai
Price Range: $84 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jumeira Rotana 4*
Number of rooms: 125
Official Description (provided by the hotel):
Jumeira Rotana is conveniently located a 10-minute drive away from Dubai International Financial Centre and Dubai World Trade Centre and in close proximity to The Dubai Mall and Burj Khalifa, making it an ideal destination for both business travellers and holidaymakers. The five-storey property boasts 125 rooms offering splendid views of the Sheikh Zayed skyline as well as the city of Dubai. All of the rooms and suites are furnished to the highest degree to provide guests with the comfort and warmth of a home away from home experience. Two distinctive food and beverage venues include The Boston Bar, which serves up refreshing cocktails and alcoholic beverages in addition to a scrumptious à la carte menu of American and British delicacies, while Olive Oil, the all-day dining international restaurant serves an enticing variety of dishes from around the globe for breakfast and dinner. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, work out in the fully equipped gym or take a dip in the rooftop swimming pool. ... more   less 
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel

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