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“Lovely BIG room, good value for Dubai” 4 of 5 bubbles
Review of Jumeira Rotana

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Jumeira Rotana
Ranked #196 of 544 Hotels in Dubai
London
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Lovely BIG room, good value for Dubai”
4 of 5 bubbles Reviewed April 3, 2012

This hotel feels a bit like its in the back streets and has an inadequate lobby and check-in area, but it is good value and the rooms are very good indeed (we had a corner suite for just a little extra - it certainly had a WOW factor - huge, nicely furnished and BIG Flatscreen TV). The Boston bar is very smokey but has a good sports bar vibe and the food is what you would expect from a sports bar. We didn't try the rather incongruous Geman restaurant but the menu looked good. The rooftop restaurant is a bit awkwardly laid out and feels a bit cramped - the breakfasts we had there were standard 4 star quality - so nothing special at all - but sitting outside on the balcony was a very pleasant way to enjoy a meal. We used the rooftop pool and the service was too slow but the facility was sheltered, clean and we enjoyed a relaxing morning swimming and enjoying the sun. We also went to the nearby Dubai Marine Resort beach club for a day (the hotel arranged it for Dhs150 per person and kids half price) which was very enjoyable but the property itself felt a bit old and in need of a major refurb. Overall the fantastic room was a real highlight for us. The rest was average to good.

Room Tip: End of corridor, corner rooms are superb
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LWCLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, April 4, 2012
Dear LWCLondon,

Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a pleasing review.

I am delighted to learn that your stay with us had been a thoroughly enjoyable one and you really liked our suite where you stayed which had a WOW factor as mentioned.

It was, however, most concerning to learn that you have encountered a problem with the service on the poolside. Please accept my sincere apologies for the inconvenience you have experienced. I assure you all necessary steps are being taken to ensure none of our guests have to face a similar situation.

Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel sometime in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Arabic first
  • Dutch first
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English first
Riyadh, Saudi Arabia
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed April 1, 2012

Standard mid range hotel, clean and well presented with the usual hotel amenities. Mini bar in the room, good well sticked and well presented bathroom, large comfortable bed. HEalth club and swimming pool are a bit poor. No balconies and the windows don't open which is a minus if you want to smoke or just want some frsh air.

Near Diyafah street which is quite lively in the evening, good restaurants with outdoor seating. Supermarket just round the corner. Handy for buses which leave from Diyafah street to all areas of the city. Jumeirah beach 15 minutes walk away.

The hotel also has a decent bar, The Boston, which is popular with expats.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sheikinallover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, April 4, 2012
Dear sheikinallover,

Thank you for choosing to stay in Jumeira Rotana on your recent visit to Dubai and for taking time to review our hotel.

I am sorry to hear that the health club and swimming pool disappointed you. Improvements will happen at the soonest and I assure you that all necessary steps are being taken to ensure all of our guests will have an enjoyable experience.

Once again, thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities.

We do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 17, 2012

Just returned from 5 nights at the JR, a first visit to Dubai and all in all, a very relaxing and pleasing experience.

Very efficient and friendly staff - nothing was to much trouble for the team on the front desk. A spotlessly clean and very adequate room for three of us and very good food. The rooftop restaurant is great for breakfast in the morning and provides pleasant views over the city skyline.

The location is OK if you want to be close to the city centre - taxi fares are cheap - around 3 quid to just about anywhere. The concierge will get you a cab in minutes.

For the sun lovers, a free shuttle bus to the local beach leaves the front door at 1030 everyday with a return around 4-30 in the afternoon. Worth using if you want to keep out of the heat ( and the beach is excellent also ). The rooftop pool although on the small side is great for cooling down after a day in the heat and was rarely busy during our visit.

Any negatives - I'm dead fussy and I can't find any major issues. I'd be more than happy to stay at the JR on my next visit.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Runtobarlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, March 19, 2012
Dear Runtobarlu,

Thank you very much for taking the time to review our hotel.

We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. It is our goal to maintain the highest standards of service to all our guests and we really thank you for your gratifying feedback. Your comments will be shared with all the employees of the hotel.

We do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 14, 2012

Arrived at the hotel very early just after 6am and was greeted by a very friendly porter.
Was informed of the midday check in but that did not bother me as I already knew the policy and I was quite happy to sit and people watch. Staff behind the counter were polite and very friendly. Everyone entering the foyer (foyer was spotless) was greeted and a taxi sorted out immediately. A short wait later and I was informed that they had a room ready for me and that I could check in early.
Rooms were clean and spacious. Bed was huge and comfy and rooms were very quiet. I did not make use of the pool, spa and other amenities the hotel had to offer.
Buffet breakfast was plentiful and quality very good.
I could not find any fault and I would definitely stay there again.
I found this hotel good value for money.

Muhammed at reception was pleasant and very helpful and makes this more than just a 4* hotel.

  • Stayed February 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank always-l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, February 14, 2012
Dear always-I,

Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.

I am delighted to learn that your stay with us had been a thoroughly enjoyable one and you will come back again to stay in our hotel. Your positive comments will be shared with all the employees of the hotel and your nice gesture will be passed on to our Reception staff Muhammed.

It is our goal to maintain the highest standards of service to all our guests and we really appreciate your feedback. Once again, thank you so much and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Dubai sometime in the near future.


Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centurion, South Africa
Level Contributor
190 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed February 7, 2012

Good hotel for a business visit. Location is not great. Bathrooms little outdated, but it is clean and comfortable.

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynn0416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, February 8, 2012
Dear Lynn0416,

Thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai.

Likewise, thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities.

We do hope to have the pleasure of welcoming you back to Jumeira Rotana Dubai some time in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed February 5, 2012

Been to Dubai many times and stayed at a variety of hotels. This one was good, functional and clean. 2 things that disappointed me - First was that service was slow. We asked for extra pillows and some ice and had to call about 3 times before we got what we had asked for. Room service however was fast!
Secondly the Boston Bar on the ground floor was not the best. It is great for guys if they want to watch sport but for 2 girls in for a drink it was not the best place at all! Some reviews say that they really enjoyed it however we were two women travelers ( in our 30s) and found it to be a bit of a pick up joint!
Rooms were lovely, pool was good and the location was great. I would deffinately stay there again but i would avoid the Boston bar unless that is what you are looking for!

  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Farah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, February 6, 2012
Dear Jena377,

Thank you for choosing to stay at the Jumeira Rotana Dubai.

First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit and I assure you that all necessary steps are being taken to ensure none of our guests face a similar situation.

It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services.

I look forward to welcoming you again at Jumeira Rotana Dubai!

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed January 31, 2012

Was looking for a reasonably priced hotel for my first stay in Dubai & booked Jumeira Rotana after the travel agent suggested it. If you go to Dubai, make sure you book airport transfer with it - the last thing you want is to drag your bags through desert heat.

Arrived at the hotel very early (about 8am) but still got to check in after just a short wait for a room to be readied - was invited to have breakfast in the meanwhile, which was a good start to the stay.

Rooms are clean and spacious, staff very friendly & helpful and I really can't fault the place at all. Breakfast buffett is plentiful and quality very good. Bed is huge and comfy and rooms are very quiet.

I would definitely stay there again!

  • Stayed January 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review, February 4, 2012
Dear Mr. Frank S.,

Thank you very much for taking the time to review our hotel.

We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments.

Thank you once again and we are looking forward of welcoming you back to Jumeira Rotana Hotel some time in the near future.

Yours sincerely,

Hani Mansour
General Manager
Jumeira Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeira Rotana

Property: Jumeira Rotana
Address: Al Diyafah Street | 3a Street, Al Badaa, Dubai 33640, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#124 Business Hotel in Dubai
#169 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jumeira Rotana 4*
Number of rooms: 125
Official Description (provided by the hotel):
Jumeira Rotana is conveniently located a 10-minute drive away from Dubai International Financial Centre and Dubai World Trade Centre and in close proximity to The Dubai Mall and Burj Khalifa, making it an ideal destination for both business travellers and holidaymakers. The five-storey property boasts 125 rooms offering splendid views of the Sheikh Zayed skyline as well as the city of Dubai. All of the rooms and suites are furnished to the highest degree to provide guests with the comfort and warmth of a home away from home experience. Two distinctive food and beverage venues include The Boston Bar, which serves up refreshing cocktails and alcoholic beverages in addition to a scrumptious à la carte menu of American and British delicacies, while Olive Oil, the all-day dining international restaurant serves an enticing variety of dishes from around the globe for breakfast and dinner. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, work out in the fully equipped gym or take a dip in the rooftop swimming pool. ... more   less 
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel

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