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“Hilton, Jumeriah Beach”

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Hilton Dubai Jumeirah
Ranked #131 of 545 Hotels in Dubai
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hilton, Jumeriah Beach”
Reviewed October 12, 2013

We stayed at the Hilton Jumeriah resort and thoroughly enjoyed it. The Restaurant is clean with plenty of choice, The pool clean and well supervised and the private beach well looked after and again supervised. The beach is a really nice touch if you like using it when away as no other hotel on the walk appeared to have this facility. I would recommend this hotel to anybody visiting Dubai.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank scott m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Leicester, United Kingdom
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 12, 2013

Travelled here last year with my 6 month old baby, our first holiday together as a family and being our first visit to Dubai we were a bit apprehensive. We hired a car for travelling across Dubai, really great idea and husband really enjoyed driving around when he got used to it that is!
We stayed at the Hilton around April time, so it wasn't so hot, and the pool seems to be placed in the shade, so it wasn't pleasant using the pool as it was far too cold. However the beach area was fantastic. We spent most of our time on the Jumeriah Beach Road, which is full of restaurants and some have free wifi which was a relief from paying the extortion prices at the hotel.and this road is always busy with locals and tourists, never a dull moment! The hotel is at the door step of all this cafes, so we didn't eat at the hotels restaurants. So if your more into dinning out, and exploring Dubai this hotel is perfect.

  • Stayed April 2013, traveled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Farha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2013

Spent 4 nights here on return to Australia from Europe. Great hotel, great staff, great service and the view from the huge corner room was fantastic. There are many hotels in Dubai and if you want something a little more personal the Hilton Jumeirah Beach is that place.

Room Tip: Go for the corner room it's huge
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Grace L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 11, 2013 via mobile

Bern here for only 3 nights
First time in Dubai
Well impressed
Friendly staff , clean pool ( doesn't smell at chlorine too strong at all ) , clean beach , they had watersports as well which Was extra but very nice
Good food and room service was impeccable
I would go back anytime :)

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Alexandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2013

Ok where do i start, firstly i would like to say that if you are used to staying at 5 star hotels across the globe then you would find this one average compare to them its ok but wouldn't class 5 star ir special.The service from the evening reception desk by a lady in the evening was not pleasant, even though we were on honeymoon and i requested for abit of special request which i would of got at any other 5 star hotel but lady was not bothered, she didnt even try.The internet in the room is chargeable but lobby free.The breakfast selection was ok.The concierge team were great and the kitchen catering manager and his team were great i think they were the positive of the place.When i stayed there was construction going on 1 side so some views are gone.There are few names that i would like to mention who were great Wasantha, Hussain, Richard.They also have a beach and swimming pool and oh yea the g4s staff were also good

Room Tip: Go for the beach view
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zaakir I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, October 14, 2013
Dear Guest,

Thank you for posting a review following your recent stay at the Hilton Dubai Jumeirah Resort.

We really appreciate your time and effort to share your experience with us and provide us with the opportunity to further improve our services.

I regret to know that we were not able to fully meet your expectations as we have failed to recognise your celebration of such a special occasion such as your honeymoon which you brought to our attention at the time of check in. Rest assured that we have taken your comments into consideration in order to prevent recurrences of this nature in the future.

On the positive note we are very pleased that you have appreciated the service of the team members mentioned above. We have taken the liberty to share your nice comments with all of them.

Despite of the misgivings that you have mentioned, we hope that you have enjoyed your overall experience at the hotel and we look forward to welcoming you back to the Hilton Dubai Jumeirah in the not so distant future.

Warm regards,

Adel Ashry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 10, 2013 via mobile

Visited at the end of September 2013 for 9 nights. Straight away we received a warm welcome from the friendly staff and checking in was quick and easy.
We were surprised that our room did not have a balcony and looked out onto a flat roof. After our first night we mentioned this to the staff and Adel at reception (who was fantastic throughout our stay) offered to move us without us even having to ask! We were moved to the third floor with a great view over towards the Atlantis hotel.
We noticed that although the rooms were exceptionally clean and tidy, they did appear to be tied and worn with various viable marks although there was nothing major and this is a very minor negative point.
The breakfast buffet was great with a fantastic selection that was always fully stocked even when we arrived just before it closed.
The private breach was amazing, we always managed to get sun beds no matter what time of day it was and the staff were great bringing us drinks, food and cold towels. Unfortunately there was construction work going on at both sides of the hotel but we barely noticed it while relaxing by the beach with only the occasional crash and clang heard.
The bar on the 10th floor was a great place to relax at the end of the day with stunning views of the city. We went across the walk to the Hilton residences a couple of times where there were serveral more great bars.
We were surprised that for a 5 star hotel there was no free WiFi access in our rooms and could only use the WiFi in the lobby which was free for 24 hours.
All in all we were extremely happy with our stay at the hotel. The staff made it for us with everyone from the cleaners to the lifeguards to the reception staff been so helpful making our stay completely stress free. We will definitely be visiting again, hopefully soon!

Stayed September 2013, traveled as a couple
Helpful?
Thank HannahandSeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh
1 review
Reviewed October 10, 2013

its is my first time in Hilton Dubai Jumeirah and it was a wonderful stay, location is absolutely perfect, you can reach most of the interesting Dubai places very easily: only 5 min to Marina mall and 20 min to dubai mall by taxi. Service if the hotel is really good with no exceptions, everything we asked for was done very quickly. Definitely will come back again!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abdulrahman12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dubai Jumeirah

Property: Hilton Dubai Jumeirah
Address: The Walk Street | Dubai Marina, Dubai PO Box 2431, United Arab Emirates (Formerly Hilton Dubai Jumeirah Resort)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 On the Beach Hotel in Dubai
#77 Spa Hotel in Dubai
#83 Business Hotel in Dubai
#91 Romantic Hotel in Dubai
#96 Family Hotel in Dubai
#120 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Dubai Jumeirah 5*
Number of rooms: 389
Official Description (provided by the hotel):
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more   less 
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Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

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