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“Great stay and fantastic service”

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Hilton Dubai Jumeirah
Ranked #143 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed December 23, 2012

We have stayed at the Hilton Dubai Jumeirah many times over the last few years, and we always enjoy it. The hotel is one of the older hotels on Jumeirah Beach, but you would never know it. The furnishings are modern and comfortable and just as new as any of the other luxury hotels in the area. The entire reservations staff (and especially Krish) were extremely helpful to us. As Diamond Honors members, the typical upgrade at many Hiltons is just to a better view or slighly larger room. But at Jumeirah Beach, the team went out of their way to upgrade our 2 rooms to a suite and an corner alcove room with floor-to-ceiling windows and a sunset view. They also gave us complimentary dinner at one of the hotel's restaurants, and the food was excellent. We were celebrating my parents' birthdays, and the dinner was a very nice touch from the hotel. The executive lounge has a nice selection of breakfast and snacks throughout the day, and the staff there are extremely accomodating. They always make us feel welcome and are willing to find extra fruits or drinks for us, even if not offered that day. We were only there for one night, but we wished we could stay longer. The location of the hotel is also very nice, with the Jumeirah Beach Walk just outside and many other restaurants and coffee shops in the vicinity. We'll definitely go back.

Room Tip: Ask for a room facing the pool for a sunrise view.
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  • Stayed: December 2012, traveled with family
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1  Thank American-in-AD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,771 - 2,777 of 5,154 reviews

Reviewed December 22, 2012

when booking a holiday at this hotel the Hilton website advised that nearby construction works may obscure the view from some rooms. Potential customers are not informed that the said construction works continue on a 24-hour basis and that guest occupying rooms on the site-side will have their sleep disturbed by the noise. Last night/this morning there was constant hammering a men worked to construct a wooden perimeter fence directly below our 5th floor room. This is blatant misrepresentation on the part of Hilton and harks back to the scenario of Spanish hotels and package holidays; it is not consistent with a room booked at nearly AED1500/night.

Room Tip: avoid the hotel
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Stayed: December 2012, traveled with family
7  Thank david j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this reviewResponded December 25, 2012

Dear Guest,

Thank you for taking the time to post a review during your stay at the Hilton Dubai Jumeirah.

We appreciate your willingness to discuss this issue with our Duty Manager, thus allowing us to make sure we took care of your concerns.

Hope that the shortcomings experience would not prevent you to consider a repeat stay with us and we look forward to welcoming you back in the nearest future.

Kind regards,

Adel Ashry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2012

The location is on what best can be compare to south beach in Miami. The view from our room on the 7th floor was stunning, and the beach perfect.
On draw back that almost made me angry was the internet. I just could not believe that when you pay almost250 USD a night that wireless internet is extra. 8 USD an hour.

  • Stayed: December 2012
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Thank NJFenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

From the moment we arrived and were greeted by smiling and very helpful staff until the moment we left this was a wonderful experience. The view over the sea is unspoilt (although this may change with new building going on) and the facility of a private beach makes this hotel a bit different. So many restaurant choices within the hotel but if you want a chaange there are ample choices very close by.

  • Stayed: December 2012, traveled as a couple
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Thank reiveratsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

This is an excellent hotel. Situated right on the beach, which is private. It has lovely gardens and pool area. The hotel is very popular and always busy. Executive lounge on top floor is large, well services and staff in general are very attentive. Rooms are clean and in good order. Only thing preventing me giving this 5 stars is that on one side of the hotel is a huge construction site which operates long hours (6am until 11pm) which can be disturbing if you are on that side of the hotel. Ideally situated close to many restaurants.

Stayed: December 2012, traveled on business
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

Coming to this hotel since 10 years this hotel is the best in dubai I am all ways happy with the service of this hotel. Staff is very friendly all ways exceding my expectation. This hotel has a great location best in the jumeirah beach.

  • Stayed: December 2012
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Thank sameermousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012 via mobile

Checked in very early with no problems at all great after a long flight not the greatest room but still nice for a couple of nights the hotel has some great spots with nice big areas the beach is fantastic and very well looked after easy to get a taxi and they are cheep great way to so Dubai the only problem was it was Ramadan and you couldn't get anything to eat or drink anywhere out side the hotel not even the shopping malls come on guys I know it a special time for you religion but it 48 outside water would be good ..



Nice touch with great bars



Excutive lounge is very nice but should be at the other end of the building looking over the sea food great but guys make sure you have long pants and a shrit at night the management and staff are great here and willing to help with anything great to see .. Loved Dubai and would return and stay here one last thing I left postcards with you to send my kids never got them hope the next one get back ...?

  • Stayed: August 2012
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Thank TPG_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dubai Jumeirah

Address: The Walk Street | Dubai Marina, Dubai, United Arab Emirates (Formerly Hilton Dubai Jumeirah Resort)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 On the Beach Hotel in Dubai
#83 Business Hotel in Dubai
#86 Spa Hotel in Dubai
#90 Family Hotel in Dubai
#91 Romantic Hotel in Dubai
#125 Luxury Hotel in Dubai
Price Range: $160 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Dubai Jumeirah 5*
Number of rooms: 389
Official Description (provided by the hotel):
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more   less 
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Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

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