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“Lovely Stay, though a bit far away from the Metro”
Review of Hilton Dubai Creek

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Hilton Dubai Creek
Ranked #98 of 549 Hotels in Dubai
Certificate of Excellence
Seattle, Washington
Level 6 Contributor
246 reviews
243 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“Lovely Stay, though a bit far away from the Metro”
Reviewed June 20, 2012

I had the pleasure of staying at the Hilton after a long trip to India where I decided to spend a few days in the Middle East on the way home. The hotel is definitely top notch in terms of decor and style - huge rooms, nice views of either downtown skyline or the creek. The workout room is a good size with plenty of equipment.

I am a gold member, and got free wifi, access to the executive lounge and an upgrade to a huge room (which of course made it much more enjoyable a visit).

The staff in the executive lounge were very helpful and they had a good spread for breakfast (and from what I heard the afternoon tea but I wasn't able to enjoy that).

The only complaint I had (but it really wasn't any fault of the hotel) is that it is a bit far of a walk in the heat from the metro - it's about half way between 2 stations. It wasn't so bad on the way out as I knew my way, but I got in late and had a harder time finding it (would be nice if they provided directions on their webpage to describe how to walk from the metro station).

  • Stayed June 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank DAL504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Dubai Creek, responded to this review, June 23, 2012
Dear DAL504,

Thank you very much for your positive comments on the service and hospitality you received during your stay at the hotel. I am delighted that you enjoyed your stay and your suggestions are much appreciated.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.


Kind regards,
Mike


Mike Nalborczyk
General Manager
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mike.Nalborczyk@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Utrecht, The Netherlands
Level 6 Contributor
103 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 18, 2012

We really enjoyed our stay at Hilton Dubai Creek. Sevice was excellent, friendly staff, everything is spotless (as you would expect, for this price). We took a deal that did not include breakfast and it did turn out that all extra's were very (!) pricy: not just breakfast, but also getting some internet access was very expensive (strange, since so many hotels now offer this as a free service). However, this was really the only downside: we loved the location so close to some nice (basic, affordable) restaurants and some of "old" Dubai right at your door (the Dhow Wharf). We also greatly enjoyed the beautiful rooftop pool and bar with wonderful views of the Dubai skyline.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Anne-Marijke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeNalborczyk, General Manager at Hilton Dubai Creek, responded to this review, June 19, 2012
Dear Anne-Marijke,

Delighted you enjoyed your stay with us and appreciate your comments regarding complimentary internet service.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.


Kind regards,
Mike


Mike Nalborczyk
General Manager
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mike.Nalborczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level 6 Contributor
316 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed June 17, 2012

I liked this place.Great location, nice views if you get the creek view. The staff are very nice. The room was very nice too. The one thing I was not sure of is how on earth this hotel got the best of tripadvisor for 2012????
There is no free wifi. Not even in the lobby. When you purchase the 24 hours access for 100 durham. You only can use this for one computer. If you use your I-Pad it is extra. I think this is a rip-off. Hilton should check this out. Bad customer service

Room Tip: Gym is very small. I don't think you can call what they have SPA. Someone is missing with the ra...
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank notsohappyDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeNalborczyk, General Manager at Hilton Dubai Creek, responded to this review, June 19, 2012
Dear notsohappyDenver,

Thank you for being our guest and taking the time to write about the hotel.

Sorry you found certain elements of your stay less than satisfactory; however we really appreciate your feedback.

With regards to your comments on complimentary wireless internet access, we do extend this privilege to our Gold & Diamond HHonors members.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.


Kind regards,
Mike

Mike Nalborczyk
General Manager
Hilton Dubai Creek
T: +971 4 2127201 | Email: Mike.Nalborczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riihimaki, Finland
Level 4 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 17, 2012

I was pleasantly suprised with the friendly service when I arrived in the early hours of the morning, the staff was fast, professional and helpful. Same great service contined during my stay. I had deluxe room in the corner with a view to the city and creek, it was high enough so that the noise from the traffic did not bother and of course the higher floor also meant better view. But best view is from the rooftop pool, nice place to watch the sunset and sip cold drink.

Room Tip: Ask for corner room with a view to the Creek
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MarkoS795961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeNalborczyk, General Manager at Hilton Dubai Creek, responded to this review, June 19, 2012
Dear Marko S795961,

Thank you very much for your positive comments regarding the service and hospitality you received during your recent stay at the hotel, it was a pleasure!


Kind regards,

Mike Nalborczyk
General Manager
Hilton Dubai Creek
T: +971 4 2127201| F: +971 4 2127204 |
P.O. Box 33398 | Dubai | United Arab Emirates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 13, 2012

I am a regular here and it has been a while since i posted. Although things have changed in the hotel one thing still remains and that is first class service throughout.
I would highly recommend this property for business travel, even if you are visiting the WTC as the traffic is much better today than it has been.

  • Stayed May 2012, traveled on business
    • Value
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Helpful?
1 Thank WorldwideLive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeNalborczyk, General Manager at Hilton Dubai Creek, responded to this review, June 19, 2012
Dear WorldwideLive,

Thank you for your positive comments and I am delighted you enjoyed your stay with us.


Kind regards,

Mike Nalborczyk
General Manager
Hilton Dubai Creek

T: +971 4 2127201 | Email: Mike.Nalborczyk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 13, 2012

can not speak highly enough of this place, excellent value for money. Everything from the room.. amazing view of the skyline with jacuzzi bath, to the fantastic rooftop pool with the comfiest sun loungers ever!!! The restaurant was just lovely, we paid a package and got snacks/nibbles and drinks throughout the day such good value for money. Nice outside lounge and table area to eat and drink coffee and free WiFi too (with the food package)!!!

They sell nice cocktails at night at the rooftop pool and do a BBQ too. Just perfect. Location is always fantastic, not far from everything!!! not a bad thing to say about this place, will be coming back soon I hope. Thank you :-)

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank EnglandLovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 13, 2012

If good and friendly service, tasty breakfast and a comfortable bed aren't a priority, then this is your hotel. I had a king room, sadly not an executive level room as I was promised by my membership status, which was in need of a new mattress. The breakfast, lounge and restaurant, was well below standard, as well as the friendliness and competence of the staff. Hilton's are typically hit or miss worldwide, this place is definitely a miss. With the plethora of quality hotels in Dubai, Hilton really needs to step up their game.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BNiebeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dubai Creek

Property: Hilton Dubai Creek
Address: Beniyas Road, Deira Business District | 6b Street, 4; Rigga Al Buteen, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Romantic Hotel in Dubai
#55 Family Hotel in Dubai
#56 Business Hotel in Dubai
#62 Spa Hotel in Dubai
#89 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Dubai Creek 5*
Number of rooms: 150
Official Description (provided by the hotel):
Conveniently located, Hilton Dubai Creek offers elegant guest rooms and suites with spectacular views of the city skyline. Designed by Carlos Ott, the hotel is an architectural landmark featuring modern décor. An ideal location for business or leisure travelers, this Dubai hotel is conveniently situated just minutes from the financial district, airport and many local attractions. Discover Dubai and take in attractions such as the Burj Khalifa and Dubai Fountains. Explore the centuries-old marketplace along the Creek, boasting colorful souks with an array of goods or shop for designer fashion labels in one of 70 Dubai malls. Retire to a spacious Guest Room or upgrade to an upper-floor Deluxe or Executive Room, with 270 degree vistas of the creek and city. Relax, work or entertain in sophisticated surroundings and experience legendary Hilton hospitality and service. Unwind at the rooftop pool with stunning views of Dubai Creek. Stay in shape in the fitness center or play golf at nearby Dubai Creek Golf & Yacht Club. Take the complimentary shuttle to the private beach at Hilton Dubai Jumeirah Resort. Host a meeting in one of our modern meeting spaces and stay connected to work in the fully serviced business center. Complimentary WiFi is available in public areas. Enjoy modern classics at Glasshouse Brasserie, French cuisine at our casual-chic bistro Table 9, or a poolside BBQ meal at The Edge Pool & Bar. ... more   less 
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Also Known As:
Hilton Dubai Creek Hotel Dubai
Dubai Hilton

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