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“Dubai and the Grand Hyatt”
Review of Grand Hyatt Dubai

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Grand Hyatt Dubai
Ranked #40 of 546 Hotels in Dubai
Certificate of Excellence
New York Metro
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Dubai and the Grand Hyatt”
Reviewed November 15, 2013

Just got back yesterday from my trip to Dubai and I was blown away by the sheer luxury of the place. The Grand Hyatt service and accommodations were great except for one thing. We had a power outage for about 4 hours from 6am - 10am on a Sunday morning. There wasn't an explanation given to us but others in our group were told conflicting stories as to what the issue was. Dubai isn't somewhere that has scheduled power outages so we were surprised about this and we didn't get a satisfactory reason as to what happened and why. Outside of that we were pleasantly surprised and had a great time. I would definitely go again and recommend to friends and family.

Room Tip: The breakfast is vast and extensive and it's included in the price of the room I think. If it...
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  • Stayed November 2013, traveled with friends
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    • Cleanliness
    • Service
Helpful?
Thank NewYorkMetroFoxyRoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Jakarta
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 13, 2013

I stayed at Grand Hyatt Dubai for 5 days for work. I had a really good experience. Rooms are large and nicely appointed. Food in its numerous restaurants are very very good quality. There are events and music going on throughout (there was an Oktoberfest event at the hotel, what are the odds). Location of the hotel is also very convenient - 15 minutes from the airport.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank rangga_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt D, Hotel Manager at Grand Hyatt Dubai, responded to this review, December 23, 2013
Dear Reviewer,

Thank you for taking the time to write a review on Trip Advisor regarding our services and facilities. We appreciate your positive comments and we are delighted that you had such pleasant experience with us at Grand Hyatt.

We hope to welcome you back for your next visit to Dubai.

Kind regards,

Kifah Bin Hussein
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 13, 2013

Large hotel well suitable for both business and touristic visits to Dubai. 10min from airport with a good choice of restaurants, quite large rooms, nice gardens with large pool areas (would need some little renovation), perfect for kids during the day to entertain them.
friendly staff, clean rooms, large bathrooms. also well suited for kids due to gardens and space in all areas of the hotel.
quality of breakfast very good

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bavariaalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt D, Hotel Manager at Grand Hyatt Dubai, responded to this review, December 23, 2013
Dear Reviewer,

Thank you for recognizing our service and facilities, particularly our hotel location, guest room, gardens, recreational facilities as well as F&B offerings. We greatly appreciate your comments and your referral is our biggest compliment. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for.

We appreciate your patronage and looking forward to welcoming you back again!

Kind regards,

Kifah Bin Hussein
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 13, 2013

Have stayed at this hotel many times and it has a great feel about it.Haven't stayed there the last few visits to Dubai because it is a bit far for my needs but dropped in for some sushi and the place stil looks and feels great.The food at this place is first rate.

Room Tip: always ask for an upgrade when checking inn
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank fairideacouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurangabad, India
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 11, 2013

We stayed two days in Hyatt and 2 days in Jumeriah but I found Hyatt to be more comfortable in every sense.Service is sperb and the rooms very comfortable and maintained.The breakfast is too good.The squash court and indoor swimming pools are just superb.Go for it if you get a good deal..

Room Tip: Go for higher floor room
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  • Stayed June 2013, traveled with friends
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Helpful?
1 Thank vishalpande1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasschaat, Antwerpen, Belgium
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 9, 2013

This is the fourth time we have some vacation in Dubai and it was a very nice experience. Previous years we've stayed as a couple in The One and Only Royal Mirage and twice in the Royal Meridien with the whole family. In Abu Dhabi we were in The Emirates Palace two years ago.
Well, now you have a comparison and here's the verdict
If you go with your family the Grand Hyatt is just the best hotel, taking into consideration all aspects like comfort, location, accomodation and choice of restaurants. Next to that all personnel was very polite and helpful. A very nice swimming pool and relaxing pool bar.
The only remark we have, we mentioned this to the hotel, was kind of a humid smell in our room that we had to take away with the airco. As we only stayed for a week we didn't change rooms but this might be a point of attention fo the Hotel Management.
We have decided to go back with Easter so I really recommend this hotel for you.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Loeka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
182 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed November 8, 2013 via mobile

It's been a while since I stayed at the Grand Hyatt and the place has not lost any of its "wow"! The experience starts after the short drive from the hotel. Tip; if you fly Emirates Business Class use the complimentary Chauffeur Service. It is friendly and very efficient. The hotel has a certain "bling" factor that is apparent as soon as you walk through the door. The decor is exuberant, mildly ostentatious and just perfect for Dubai! The hotel staff are some of the best in any hotel in the world. Everyone greets you with a smile of real warmth and genuine "hello" ... even the gardeners! Check in was fast, efficient and sets a great first impression. I hadn't stayed at the hotel for some time and yet I was greeted as if I had stayed there last week. The rooms are great. They are large, well designed with plenty of space for clothes, good work space, excellent lighting and an incredibly comfortable bed!! They are spotlessly clean and immaculately maintained. The bathroom is large with a separate shower and bath. There are plenty of towels and a very good range of amenities such as shower gel, etc. The turn down service also refreshed towels etc and laid out the room for the night with plenty of complimentary and much needed water. Room service was also great. The food was easy to order, delivered very quickly and again by friendly and efficient staff. The restaurants in the hotel are also excellent and make for good dining options if you don't have time to get outside the hotel. Awtar is a really good Lebanese restaurant with a good range of hot and cold mezze, a good wine list and a Russian belly-dancer! Sushi is exactly what it says ... a very good sushi restaurant that is a particularly good choice for lunch. The miso soup is really good and the sushi has a good amount of wasabi ... not at all bland! Finally Manhattan Grill is as good as the New York Grill in the Park Hyatt in Tokyo and can hold its own with any steakhouse. The Nebraska tenderloin was perfectly cooked, the green pepper sauce was creamy and pungent and the potatoes gratin was rich and indulgent. The staff again were wonderful; knowledgeable, polite and welcoming. The one minor negative was the connection to the room WiFi was weak and kept disconnecting. The fact that it didn't bother me tells me a lot about how great the rest of the experience at the Grand Hyatt must be!!!! Dubai is like Disneyland and should be on everyone's "to do" list as should be the Grand Hyatt Dubai.

Stayed November 2013
Helpful?
1 Thank The_bald_gourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Dubai

Property: Grand Hyatt Dubai
Address: Sheikh Rashid Rd, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Dubai
#10 Business Hotel in Dubai
#11 Family Hotel in Dubai
#29 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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