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“beautiful hotel, lovely service!”
Review of Grand Hyatt Dubai

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Grand Hyatt Dubai
Ranked #40 of 546 Hotels in Dubai
Certificate of Excellence
Tehran, Iran
Level 6 Contributor
154 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“beautiful hotel, lovely service!”
Reviewed January 4, 2013

we had a most enjoayble stay there, the rooms are spacious; breakfast area is gorgeous; the lovely outdoor area and the beautiful indoor gradens; the great, great pool (and it's really good cause half of the pool is more than 2 meters deep, one of the few pools in dubai where you can swim in!!!!); all the hotel restaurants that we tried were really good (the most memorable were wox and perfect panini for cakes and icecreams!!!); but still in all this lovely, great surrounding, still what stood out was the smiling and accomodating staff, i think they were what maked the hotel really work, everyone were smiling, did they all to make our stay memorable!

Room Tip: all rooms are good, though agree with everyone that the ones with the city view are a bit better and...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katayounm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,781 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
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English first
Singapore, Singapore
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013 via mobile

Overall
Fast checkin and very nice rooms, the hole hotel is very high class. Amazing indoor and outdoor gardens, very tropical.

The good
Good sized clean rooms.
High quality amenities in the room
Amazing TV with HQ sound system
Great view from the room of the city
Resort feeling of the hotel, huge pool and garden area, hotel is great for business and leisure.
Amazing leisure facilities separate male and female steam, sauna and jacuzzi with friendly staff

The bad
I really can't think of anything!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2013

We spent six days, two rooms ( children are adults and all that ), creek view etc. It was ok except the end. We had asked for a late check out which when denied for lack of rooms we had requested for a place to pack all the shopping that we would on that day on our way to the airport.
To our disgust the hotel staff told us to lay all our bags in the entrance and pack all the stuff we had bought. Have you tried packing all your inner wear in the lobby of a star hotel ? Its not funny.

Room Tip: do not pay anything for the creek view its not that great to pay a premium. Go directly to the hotel...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Balasubramanian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 6 Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 2, 2013

Located near the old downtown Dubai just across the creek from the Airport it only takes 10 - 15 minutes from the terminal to the Hotel. Used the Hotel pick up service which is well worth the extra. Great if you had a too short or too long overnight flight and need to freshen up and dont want to spend an hour or more in a Taxi. Hotel is a Grand Hyatt style with al la Dubai. Big spacious foyer and reception area. Fast friendly efficient check in and easy access to the rooms. My room had a view towards the Creek. and was very spacious and of high standard. Great hotel to use as a base, Staff are always available to call a Taxi and you never have to wait long. Not much to walk to in the area but then in Dubai you never walk anywhere. Has an evening meal in the Hotel Japanese restaurant on the lower level which was excellent and breakfast in the main buffet restaurant which was good but probably not worth the price unless you plan to have a full buffet breakfast. Did not get to use the pool but it looks great. Have used this hotel twice and will use it again.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Xing-jia-bi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 1, 2013

It was a very memorable experience staying in this hotel. We stayed in a suite with 2 King sized beds and the room was more than enough for our needs. Same for the bathroom. The main lobby is a bit grand but what took me by surprise was the indoor garden with waterfalls and a koi pond. The hotel houses a great spa and relaxation area as well as a huge swimming pool.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kro168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 6 Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 29, 2012

We stayed at this hotel for 2 nights and this is an excellent property. Stayed on the club level & it well worth it as the club lounge has a really good spread through the day. We like eating small snacks/meals through the day & this was very convenient & handy. I was going back to Dubai after 14 or so years and it was fascinating to see how much had changed and this hotel I ideally located with easy access to both old & new Dubai by cab.

We did have a small issue were our hotel pickup was bungled and we had to wait a bit, but outside of that one incident the overall service was good.

They have a good gym with good equipment & a lovely spa. The interior in the hotel is really good and the rooms are spacious, quiet and comfy. Bed was very comfortable.The bathroom was big and I like having a tub + shower separate. We got free internet & transfers as part of the deal and that was sweet!

Room Tip: Recommend staying at the Club level, well worth it. Recommend creek view.
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank PrabhuTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D.C.
Level 4 Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 28, 2012

Overall a positive experience. Nice, large comfortable bed and quiet room. Stayed on the club level which gave access to the club lounge, which had some delicious mid-afternoon early evening snacks and beverages. For the most part the service was very good, although I had to ask for a shaving kit four times. Nothing spectacular about the view and location. It is walking distance to a shopping mall and an English speaking movie theater. The spa was really nice and had an excellent massage, body scrub and body wrap. Would go back again.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Tim141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Dubai

Property: Grand Hyatt Dubai
Address: Sheikh Rashid Rd, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Dubai
#10 Business Hotel in Dubai
#11 Family Hotel in Dubai
#29 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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