We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury at an affordable price”
Review of Grand Hyatt Dubai

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Grand Hyatt Dubai
Ranked #39 of 545 Hotels in Dubai
Certificate of Excellence
Greenville, SC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Luxury at an affordable price”
Reviewed August 25, 2011

I stayed here with my husband, and we chose this place because we wanted a hotel with a familiar name. Excellent service, excellent food, and Dubai is a very clean place!

Stayed July 2011, traveled as a couple
Helpful?
Thank gvegasgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,734 reviews from our community

Traveler rating
    2,702
    786
    146
    48
    52
See reviews for
964
1,011
179
1,103
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (535)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Atyrau, Kazakhstan
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 25, 2011

We stayed here overnight in July and 4 nights in August on our return journey.

We arrived Abu Dhabi and had booked transportation (2 x "S" Class Mercedes) for pick up to the hotel. Our flight arrived 45 minutes early and wew were through Immigration and luggage collected oh so quickly.

We waited 1hr for the transport to arrive. It appears no-one bothered to check the flight arrival times. Also, we had to find the transport outside ourselves as there was no meet & greet which is very unusual since there is a Hyatt in Abu Dhabi also. You think they could communicate between each other.

Check in at the Club Lounge was great, club rooms were good although I would consider them on the small side. Bathrooms well appointed and a nice deep bath to relax in. Some bath salts would have been nice!

Cooz bar is a great place to have a drink and the staff are so polite and very aware of customer requirements. It is nice to sit in a Hotel Bar in Dubai without being eyed up by notorious Dubai illicit women.

Pool is very nice and the gym is pretty amazing and well equipped. A good Indian Restaurant with an open kitchen that serves up some great tandoor food, but Manhattans Grill is the pick of the restaurants with a beautiful selection of cuts and a superb wine list to compliment the food. Service was outstanding here and this is where the staff in the Club Lounge could learn a thing or two.

Breakfast in the Club Lounge is an absolute nightmare. As you walk in there is no greeting, there are no clean tables available. You can wait 10 minutes to get a table cleared then come the knives & forks, now lets wait for the napkins. Maybe soon we will get asked if we would like coffee or tea . . . . . NOPE, still waiting.

The service is so lacking, that when my daughter ordered a boiled egg, she waited 40 minutes! I have heard of 3 minute eggs, 4 minute egs but a 40 minute soft boiled egg! The food selection is so minimal and service is a snails pace to refill scrambled egg, etc. Some days you can order bacon & sausage (If you feel like the 30 minute minimum wait). Somedays they just reply NO, you can't have that!

Evening drinks in the lounge is inviting but selection of nibbles is limited. Always seemed to be a bias towards seafood, which isn't always good when you have kids with you. The Internet access in the room via LAN was pretty good but the WIFI in the Club Lounge was oh so slow. We tried with our devices and with the Hyatt's own Laptops which are outdated and in desperate need of replacement.

This is a good hotel, with some great staff, bar and restaurants with plenty to do and is situated in a great position but it was let down with the way that the Club Lounge is managed, especially at breakfast!

After 2 years patronage, we said goodbye to the Shangi-La, Dubai because they would not allow our children to accompany us in the lounge, so we tried Grand Hyatt. I think it will be Intercontinental's turn next time.

I am expecting a lot from them as I have tried both IC's in Hong Kong which were FAB.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank josepha67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat Governorate, Oman
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 17, 2011

Went for a business conference and stayed for two days in this excellent hotel. The location is great; the staff are excellent and the food is superb. This is a perfect hotel for business as well as personal stay. Saw many families in the pool relaxing with their families. Definitely recommend!

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank danieldesmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kildare
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed August 16, 2011

stayed here for 7 nights over easter period. have been to dubai many times, and have always stayed at jumeriah beach, however we opted for the city location for a change and were not dissappointed.
Excellent hotel, great for access to dubai mall and airport.
pool area lovely with 26 acres of gardens so you would not think you are in the city, however we did miss the sea views one gets at the jumeriah beach hotel, but this hotel is by far a lot calmer and classier.
rooms are very big and bathrooms are lovely, and service is the usual very high dubai standard which we love.
all in all i would recommend especially if its not your first visit to dubai.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KildareCian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 14, 2011

This is one of the most wonderful hotels i stayed in, nice staff, clean rooms and amazing view to hotel park, Dubai Greek and Al-Khur theme park.

  • Stayed January 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rfaljamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaipur, India
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed August 13, 2011

Well where should I start, its just perfect. I've stayed there several times as a part of my job. I just love going there. Fabulous rooms, bathrooms, amenities. Lovely decor, whole ambience is just fabulous. Food is amazing in all the restaurants and in the market cafe. Room service is equally good. Love the spa and fitness centre.
I can go on and on. All in all a perfect place to stay.
Bit out of way though but you can always get a taxi to go nearby places.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mpritesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
165 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 13, 2011

This is now the 5th year in a row we have stayed at the Grand Hyatt. The service is excellent. The breakfast in the Market Cafe is incredible with variety and choice of very fresh food. We stayed at the beginning of Ramadan, and the Iftar dinner in the grand ballroom must be one of the best in Dubai. The hotel; was very quiet, due to low season, however this made the pool area very peaceful. If you have a young family and are not bothered by being by the beach, this hotel should be considered it certainly has the best facilities for Families. Newly refurbished gym and Spa are also very good

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank macneillfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
1.1 mi away
Park Hyatt Dubai
Park Hyatt Dubai
#9 of 545 in Dubai
1,995 reviews
5.3 mi away
JW Marriott Marquis Hotel Dubai
0.5 mi away
Hyatt Regency Dubai Creek Heights
Show Prices
Show Prices
Show Prices
0.5 mi away
Raffles Dubai
Raffles Dubai
#2 of 545 in Dubai
3,301 reviews
3.8 mi away
Hyatt Regency Dubai
Hyatt Regency Dubai
#69 of 545 in Dubai
2,331 reviews
4.5 mi away
Taj Dubai
Taj Dubai
#12 of 545 in Dubai
1,348 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Dubai

Property: Grand Hyatt Dubai
Address: Sheikh Rashid Rd, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Dubai
#10 Business Hotel in Dubai
#11 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#36 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hyatt Hotels Corporation, Expedia, Travelocity, Asiatravel.com Holdings, Hotwire, Hotels.com, Ctrip TA, TravelUp, Priceline, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, HRS and HotelQuickly so you can book your Grand Hyatt Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing