My company has booked a room for me here for a period of 1 month. And even though the cost of the room its probably good value for money, nothing else is any good about this place.
The breakfast is very poor, with no real selection other than cereal, butter and jam and just some white and brown slice bread, and some croissants that are not even fresh. With no real selection of ham or cheese to go with it. Yes they do make you an omelet but that is the only real highlight of the breakfast.
The service is very bad and management is awful. They clean the room daily, of course but they only fill in mini-fridge upon request or when they feel like it. Prices for any extra services like laundry and room-service is very very expensive. The pool and gym close at 6pm I have been told, which is a first for me, especially for people that stay here and work until 5 or 6.
The worst point though is when talking with reception and management and trying to ask information for their visa policy for guests, and whether they can help with that, as most other hotels do in the city and either they had no knowledge of the process or their response after numerous talks was we cant help. On top of that, I had a guest for 2 nights and you would think that a two bedroom room can easily accommodate that extra guest, even if it means paying extra, but again they were not accommodating at all and even told me to go and find another hotel. Very rude and very unhelpful.
Only reason to stay here is because is convenient and cheap if you work in this part of town, Deira, other than that definitely dont stay here, as much better hotels nearby, including Hilton and Sheraton, where you pay something extra but you know what you are getting.
- Official Description (provided by the hotel):
- We at Al Kahleej Palace have 88 rooms which are 600 square feet of luxury out of which 21 king rooms, 51 twin rooms and 18 suites, each room is interconnected so it is good for families. We also have our own travel agency so we can make packages for you for a lesser price, our rates will include breakfast, wifi and airport transfers complimentary to terminal 1, 2 & 3. ... more less
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- Also Known As:
- Al Khaleej Palace Dubai