After a three night visit in an upgraded executive room, I know I would visit again. The room was well appointed with a balcony and a huge bathroom with a separate wc and shower stall along with the usual sink and tub. The best part of the stay was the excellent service. Every single staff person was kind, friendly, and efficient at answering a question or fulfilling a service.
The weak link of this hotel is their internet service. If you do not opt for the executive club plan, you must pay for the internet daily and it is not cheap. What a surprise for guests! No 5star hotel should have such a stingy package for internet. Also, the internet did not work well. I was constantly tossed off and had to reenter the pass info. The last day...well before check out...I was not allowed on the internet because my stay was ending that day. Though the club plan will allow early arrival when possible, our room was not available when we arrived. We asked for an internet code and we were told we could not have it until our room was ready. The only way we could use the internet in the lobby while we waited several hours for our room was to pay 50 AED dollars for food in the cafe area. This was not a proper welcoming.
So.... yes to fabulous service by staff. Yes to a perfect roof top pool and workout room. Yes to an excellent breakfast with an amazing spread of food along with individualized omelets and dosa. Yes to tea at 4 pm and snacks at 6pm. I did not mind that there was no alcohol because it created a wonderful family experience for those with children. Yes, to a good room temperature control. Yes, to cleanliness. Yes, to the lovely piano music played in the lobby during the evenings.
BUT - PLEASE TAJ - DO SOMETHING ABOUT YOUR INTERNET SERVICE.
- Official Description (provided by the hotel):
- Experience sheer sophistication complemented by the warmth of Arabian hospitality at Jood Palace Hotel situated in the heart of Deira's commercial and business district. Choose from a luxurious selection of five-star accommodation, culinary venues, Jood Spa, recreation and fitness facilities as well as conference and event spaces. Conveniently located, a 15-minute drive from Dubai International Airport and Dubai International Convention Centre, the hotel offers easy access to places of interest, be it for business or leisure. Explore the traditional souks, Dubai Museum, Dubai Heritage Village or indulge in retail therapy at Deira City Centre and much more. Keen to exceed expectations, our multi-lingual team of experts will ensure all your requests are given utmost focus and dedication. There is no request too big or small. Right from suggesting a dining venue, to a well-planned sightseeing itinerary, our Concierge team will go to great lengths to ensure your stay is flawless and memorable ... more less
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- Also Known As:
- Hotel Taj Palace
- Taj Palace Dubai