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“Avoid at all cost”

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Jood Palace Hotel Dubai
Ranked #248 of 554 Hotels in Dubai
Reviewed February 7, 2013

I stayed here in January on my way back from Asia and what an horrible stay. This place is not a 5 star. The receptionist was rude and no direction offered and facilities details. The room is outdated and extremely dirty. Pubic hair around bath. Wall paper coming out the wall. Balcony and chairs very dirty. Horrible place. Not up to taj standard.

  • Stayed: February 2013, traveled as a couple
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9  Thank Desmet666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 6, 2013

Hotel was so so....breakfast not upto the mark. Check in and check out was ok but property itself has no view, no great neighbourhood. It is more like a 3.5 star hotel . It is close to the city centre mall and to the Al Riga metro station. But the hotel does not give you a international feel.

Room Tip: Rooms are large but the hotel is not value for money.
  • Stayed: February 2013, traveled with family
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2  Thank Kiran232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

I got sick on my way to the US from China and had to spend a night at the Taj Palace before I could make my last leg home.

The clerk at the front desk saw I was hurting and he got me into my room quickly. The room was huge and well appointed. The curtains really blacked out the light so I could sleep off my illness. Once I started to fell better I toured around the hotel. It was really beautiful.

The hotel is near a metro station and a shopping street.

I wish I had more time to enjoy the hotel. The restaurant looked great. I never made to the pool/spa areas.

  • Stayed: January 2013, traveled on business
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5  Thank VaGentry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2013

Taj stays upto mark. This is one of the very few hotels in Dubai which do not have BAR. therefore it's very peaceful and a perfect stay for a traveller with family - who do not enjoy alcoholic drinks. The rooms are very spacious and food is also excellent. Great place and justifies WAH TAJ.

Stayed: January 2013, traveled with friends
2  Thank Sunil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

I stayed in Taj Palace last February with my friends and we had booked the executive king room which was very big, very clean and nice furnished, we had a small living room area with a nice sofa and a kind size bed truly comfortable .Service was very good, excellent and very polite staff. When we arrived and gave our passports they saw that my friend had her birthday so the next day we had a birthday cake in our room!!!! The buffet breakfast was also very good with a variety of dishes. It is located in the older district of Dubai but it takes only few minutes with a taxi to visit the most popular sights.

  • Stayed: February 2012, traveled with friends
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3  Thank Ioanna_Ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

I have been traveling to Dubai for 12 years & I always go back to the Taj palace In deira, you still can feel the old Dubai, walking distances to Al Rigga Rd where you will find lots is restaurants, chemist, supermarkets. The rooms are large & the hotel is truly lovely. It is only a short cab ride to the gold souk, spice souk, the creek where you can take a boat ride up the creek. There is also a complimentary bus to the City Centre Shopping Mall which was the first large mall in Dubai there are lots of shops,restaurants there & a huge Carrefour supermarket there that sells all electrical products at really cheap prices. You are also a short cab ride from Karama Market & about 20 minutes from Dubai Mall, Burj Khalifa's Tower. I find all the new hotels in Dubai are too large & you loss the true feeling of being treated special.
** The only this that Management should improve is allowing travelers to check in early complimentary, I have been staying here for 12 years & never had to wait or pay for early checkin, under the new management you have to pay for early checkin, they need to review this policy as there are so many hotel in Dubai regulars will choice to stay elsewhere... So is you will be arriving early you may need to ring ahead or book the hotel for a early checkin.

  • Stayed: January 2013, traveled with friends
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2  Thank dubai38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

This was a second stay in August, in between an earlier stay and moving onto the new Jumeirah property, then back.

As always, a friendly greeting by the reception staff and other colelagues, who were familiar with our regular visits.

Checked into a room on the 5th floor if I recall. Room was fine, bar a stale smell. Upon investigation, it transpitred that the odour emanated form the coffee machine, which reeked of a stale liquid, which may have been milk. This increased intensity when the lid was lifted.

Room cleaning was literally two doors away cleaning another room, and I called them immediately to take away, how this was not picked up when the room was being re made, am not sure.

Noted that the balcony outside was dirty and not been attended to, for some time. We werent going to sit outside anyway.

Later in the evening, we noticed that the room had cobwebs around it and paper was peeling away in places. At that stage, we could not be bothered to change rooms, as I was flying the next day and my wife and daughter staying on for 2 more nights, had unpacked and so on.
I also sent a picture or two to the new GM, who did not respond, which was a little poor, bearing in mind, the loyalty that we have shown over the years.

I will be headed back to DXB in a few weeks, and not considering the Taj is an indication of how the hotel has dropped.

Regardless, the service is very good, and perhaps the rooms could be considered for a refresh, whereby, we would be back again. At the rates provided now, it is better for us to consider other properties.

  • Stayed: August 2012, traveled with family
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3  Thank Nadeem786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jood Palace Hotel Dubai

Address: Al Rigga Rd | Deira, Dubai 42211, United Arab Emirates (Formerly Taj Palace Dubai, Deira)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#122 Spa Hotel in Dubai
#137 Romantic Hotel in Dubai
#145 Business Hotel in Dubai
#207 Luxury Hotel in Dubai
Price Range: $60 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jood Palace Hotel Dubai 5*
Number of rooms: 159
Official Description (provided by the hotel):
Experience sheer sophistication complemented by the warmth of Arabian hospitality at Jood Palace Hotel situated in the heart of Deira's commercial and business district. Choose from a luxurious selection of five-star accommodation, culinary venues, Jood Spa, recreation and fitness facilities as well as conference and event spaces. Conveniently located, a 15-minute drive from Dubai International Airport and Dubai International Convention Centre, the hotel offers easy access to places of interest, be it for business or leisure. Explore the traditional souks, Dubai Museum, Dubai Heritage Village or indulge in retail therapy at Deira City Centre and much more. Keen to exceed expectations, our multi-lingual team of experts will ensure all your requests are given utmost focus and dedication. There is no request too big or small. Right from suggesting a dining venue, to a well-planned sightseeing itinerary, our Concierge team will go to great lengths to ensure your stay is flawless and memorable ... more   less 
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Also Known As:
Hotel Taj Palace
Taj Palace Dubai

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