We hopped to Dubai before Christmas just for a couple of days to escape the cold european weather. We requested a car pick-up at the airport and were afraid it wouldn't work, since our flight - already scheduled to arrive late in the evening - was alomost an hour late. But the hotel driver was waiting patiently in the arrival hall with our name plate. Nice. Check-in was very friendly and helpful, the whole lobby being nicely decorated for the festive days. Upon booking we requested an extra bed for our daughter, which was not in place once we checked in. After having stowed our bags we went for a drink in the nice surroundings of the hotel park, enjoying the chilled atmosphere and friendly staff. Back in the room everything was ready as requested. Nice again. The rest of the stay was very relaxing as well, we enjoyed the privacy of the little beach section, the nice chill-out music, drinks, food, staff.
We felt welcome, though we left after only a few days. Thanx!