Been here before a couple of times, but the service is less and less impressive. Payed for a room with Free WiFi, but it did not work. I had two hours between meetings and dinner and during this slot I needed internet. They failed to fix it even though one IT guy was in my room for 40 minutes. Didn´t even offer anything even though I was very angry with them. Quite annoying with the sound of aircrafts take off all the time. Gym small but ok. Spa ok. Breakfast is quite good.
- Official Description (provided by the hotel):
- Grand Excelsior Hotel Deira is one of the handpicked hotels for guests visiting Dubai. Superbly situated in the busiest location of Deira, close to airport, known for its unique Arabian hospitality. The 229 smoking & non-smoking rooms, standard, suites, executive and one Royal Suite. Dining offers in The Terrace restaurant, Le Cafe, Lindbergh’s Bar & Stars Studio Night Club. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Dubai
- Dubai Sheraton
- Sheraton Deira Dubai