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“Closest I have come to my idea of paradise”

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JA Jebel Ali Beach Hotel
Ranked #76 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed December 13, 2005

Having read past reviews on this 5 star hotel it does make me wonder why some people ever leave home! I think we are in a moaning culture and im afraid to say some people will never be happy as their expectations are too high. I was recommended this hotel through my travel agent mainly because it is out of building work areas and a high star rating. This was a one off treat. I book through an experienced agent who has travelled the world. On arrival we were stunned. The main hotel is older than the Palm Court as other reports state but we saw no problem with that. Everyone very friendly and treated us like royalty. Saw rooms here-fine. Stayed at Palm Tree suite as we were up graded. Stunning-open doors onto grass then straight onto beach. Amazing decor with everything you need from minibar to slippers. What more can anyone ask for. A butler if you want him and a cleaner regularly to put out fresh towels on sunbeds etc. We loved the buffet which changed themes most nights but always had a selection of salad, main(themed part) then gorgeous puddings .About £17 each. Other restaurants would be London prices upwards. It is 5 star so expect it! Both hotels are in lovely immaculate gardens, paths, pools, waterfalls, palm trees etc. Butlers drive you in golf buggies at check in/out. Taxis about £10 into Dubai or book free shuttle bus. A great way of exploring is to go on the BIG BUS COMPANY and stop on and off all day around Dubai. December about 29 degrees-ideal not too hot. This hotel has repeat guests some who have been returning for 16 years which says something. Off the shore the Palm is being built but all you can hear is slight rumbling. Not even worth mentioning really. Another great thing about Dubai is you feel safer than the UK no public brawling ,drunks, lout behaviour and why? prison in most cases-deportation the next. Strict laws combined with respect makes for a great atmostphere where ever you go. Any one who deters you because its "unsafe" are totally wrong. I would return tomorrow and can see why all the new palm developments are sold already. Absolutly no complaints what so ever.........

  • Stayed: December 2005
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31  Thank moo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,713 - 2,719 of 3,399 reviews

Reviewed December 12, 2005

What a great place. Three VERY relaxing days on the Arabian Gulf in late November. I'd certainly echo the sentiments of the previous review 'tale of two hotels'. Although the service and facilities of the Jebel-Ali were excellent, it's neighbour, the Palm Tree Court's position and rooms seemed even better. We'll go back next year and stay longer, probably paying a little more to stay at the Palm Tree Court.

One point to note - if you are arriving early in the morning you need to make arrangements with the hotel to make sure a room is ready on arrival. Unlike other high class hotels in the area such as the Jumeirah Beach, the Jebel-Ali politely informed us that we'd have to hang around for about four hours until a room was ready. After travelling all night this is NOT what you want to hear. However, a few very sharp words of complaint from my rather tired partner produced a room within an hour! This didn't spoil our holiday though and I would definitely recommend this hotel.

  • Stayed: November 2005
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11  Thank skimonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2005

The Jebel Ali hotel is two hotels not one (with seperate receptions, breakfast areas and different colour beach towels!!), you have the traditional 70's built 8 story orignal building with tiny balcony's and I guess small rooms and you have the recent addition which is the Palm Tree court which has huge rooms (with high ceilings), 8 foot wide beds, massive bathroom with walk in shower, massive balcony (4 sunbeds plus umbrella). This is why you see a range of reviews on this site. The Palm tree court rooms are the best I have seen (Royal Meridien looks 3 star in comparison). Both hotels share the same wonderful grounds and great long and wide white sand beach. As I had stayed in a 'leading hotel of the world' hotel before I was invited to join the 'leaders' club, this got us an upgrade from the cheapest room in the old hotel to one of the best rooms in the Palm tree court, very happy with that. By far the best grounds and beach of any hotel I saw in Dubai,love the peacocks wandering around and the many birds in beautiful walkways and trees and streams, if you want a relaxing top class hotel in Dubai (with no building work) then as long as you stay in the Palm Tree then you won't beat this

Stayed: November 2005
26  Thank mick48dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2005

We stayed at the Jebel Ali for three nights on an extended stopover in Dubai. The hotel has some great things about it, and so not-so-great. Because I had read the reviews on this site I paid for an upgrade to the Palm Tree Court when we arrived (this cost £76/night and was worth every penny). Thanks to the people who wrote reviews on this site and pointed this out. Our room was fantastic - huge, with a lovely balcony and a good view of the sea.

The communal areas in the main part of the hotel are pretty uninspiring and we didn't spend very long there. The front desk staff and concierge were pretty disorganised.

On the plus side - the grounds are very, very nice. The service staff in the restaurants and bars are fantastic. The pools are great. The beach is really nice, even if the sand is quite coarse. The food is really really good.

On the minus side - there were LOTS of kids and the hotel was VERY crowded the day before we left. Whether this was because it was friday, or whether it was because it was the Friday before half term, I don't know.

Would I recommend the hotel? Yes, as long as you avoid (European school) holidays. Will I go there again? Probably not, to be honest, there are so many other places to go (in Dubai alone!)

Hence 4 stars - very good but not awesome.

  • Stayed: October 2005
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12  Thank eoghanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2005

We have just returned from a fabulous holiday at the Jebel Ali. From some initially shaky first impressions, we left very satisfied with the whole package offered by the hotel.
First, the minus points - the hotel is a long distance from the airport (especially when traffic is involved) and the mass development on view during the journey doesnt inspire. When compared to some of the ultra modern chrome and marble edifices on offer in the city and marina, the decor and ambience is beginning to look a little dated albeit spotlessly clean. The food on offer during the evening at the restaurants is nice without being exeptional, but we freely admit that we sampled only two of the five or so on offer.
The plusses, which we thought far outweigh the minor niggles above - the service at the resort cannot be faulted in any way. The staff were friendly, welcoming and appeared genuinely interested in the welfare of the customer. The beach staff will knock a sun umbrella in for you on the spot and take and deliver your food and drink order without you having to raise a finger. To overcome the distance problem for those wishing to journey to the creek or shopping malls, a complementary bus service is laid on. The inclusive breakfast is simply stunning - something for everybody from every culture. The beach is the jewel in the Jebel Ali crown - private and immaculately kept, it trumps Jumeirah Beach for privacy and exclusivity.
If you take the time to visit the marina and city hotels, there are some mightily impressive sights. However, the sight of their residents squabbling over the beach transport shed a different light on their glitzy facades.
The Jebel Ali offers a good compromise of price, hospitality and value.

  • Stayed: October 2005
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20  Thank Nick_Debi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2005

We have just spent five days at this great hotel and we wanted to stay longer we were all very sad to have to leave.
Four of us went and we took our friend as a surprise 40th birthday treat and was very worried whether i had made a good choice and whether my friend would like it or not, all the worrying was for nothing it was a great choice and she loved it.
We had booked a sea view room, but when we arrived they offered us an upgrade which was worth every penny we upgraded and had a suite on the 5th floor with a butler who did anything you want done or ordered or booked. You can also go to the 5th floor during the day for complimentary tea coffee cakes sandwiches soft drinks which the butler goes and gets for you.
The hotel is set about 30mins from central dubai which with all the building work going on im glad. The hotel runs complimentary buses into dubai and returning up until about midnight.
Three things we did and thoroughly enjoyed was, the hotel owns a glass boat which you have dinner on and spend three hours cruising and seeing the sites of dubai, if you do book ask if you can book the captains table this makes the trip even more spectacular. We also mentioned to the captain it was my friends birthday and towards the end of the evening they bought out a cake with her name on and got every one to sing happy birthday and then the captain took photos of us.
All i can say was the hotel was great, the beach was superb, incredible breakfasts,great staff and clean. And the curry in the all night restaurant which was the restaurant where you have breakfast was exceelent.
We also booked to have afternoon tea in the burj al arab. Men must wear long trouser and long sleeved shirts no tie needed, and ladies just dressup. This was a wonderful experience and to much for four of us to eat and we are quite big eaters,we were booked for 5pm and had hadnt eaten since breakfast. When you have finished you are able to go and look round this amazing hotel do go and have a look round.
We also went to the gold souke, even if you donot want to buy any jewelry it something to go and see, it is like a village with just jewelry shops in with more gold in, in one window than in a whole shop in the uk. We only had 2 hours here and wish we had gone for about 5-6 hours. We did buy some jewelry and the staff in the shop were great very friendly gave us coffee orange juice and had a laugh with them Do barter and barter hard cos they give in. Andwe only had to wait 30mins for the rings to be sized to fit, at no extra cost.
We are hoping to go back to this hotel in the new year and wouldnt hesitate to recommend to anyone.
Any questions please do e-mail me.

Stayed: October 2005
17  Thank criswoody64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 25, 2005

Just returned from a 3 night stay at the Jebel Ali on way back from Australia. Arrived very early in the morning, 5am & were greeted by a rather moody male receptionist. Our room was in the main hotel & was very small, the carpets were filthy & it smelt musty - so we changed room immediatly. We were then moved to a 'diplomatic suite' on the ground floor of the main hotel which was basically 2 rooms with a tiny bathroom, dodgy looking wooden furniture & filthy tiled floor - still it was better than the first room!

The main hotel is very tired looking, dated - 70's style & the main coffee house restaurant is exactly like that of a Granada service station! Breakfast each monring was like a bun fight with the rest of the British & international guests. Infact the clientelle at this hotel went from one extreeme to the other - the main part of the hotel had mostly 'Chavs' who thought they were "onto a good thing" & "staying at the Jebel was like living in the land of luxury" NOT! Then over at the Palm Tree Court, the more discerning guest with style, elegance & plenty of money! Very Strange.

The service was incredibly poor & everything was far too much trouble for all the staff based within the hotel, especially those in the front office, where service matters most!. However the grounds were immaculate & the pool areas very clean & the staff outside of the hotel, ie the pool attendants, restaurant staff at the White Orchid, Signatures, Shooters etc very helpful.

It would be best for everyone if they seperated the 2 dwellings & moved the Jebel Ali Hotel alongwith its unhelpful staff down the coast several miles!

  • Stayed: October 2005
    • Value
    • Rooms
    • Cleanliness
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10  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JA Jebel Ali Beach Hotel

Address: Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#25 On the Beach Hotel in Dubai
#44 Family Hotel in Dubai
#52 Spa Hotel in Dubai
#69 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range: $179 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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